HMSA
3.2 of 5 13 reviews
www.hmsa.com Honolulu, HI 1000 to 5000 Employees

HMSA Reviews in Hawaiian Islands

Updated Feb 25, 2014

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3.0 11 reviews

                             

0% Approve of the CEO

HMSA President, CEO, and Director Robert P. Hiam

Robert P. Hiam

(3 ratings)

56% of employees recommend this company to a friend
11 Employee Reviews Back to all reviews
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Always caring for and focused on their members.

Writer (Current Employee)
Honolulu, HI

I have been working at HMSA full-time

Pros- Great people
- Great sense of community
- Promotes sense of being a part of a worthy and big cause
- Good pay
- Good employee benefits

Cons- Very corporate
- Very bureaucratic
- Many employees/management are set in their ways
- Departments aren't as unified as they could be

Yes, I would recommend this company to a friend

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Claims Specialist

Anonymous Employee (Former Employee)
Honolulu, HI

I worked at HMSA full-time for less than a year

ProsReally no pros that I took away from my experience, except meeting a couple of nice people who also left the company due to it's horrible and toxic environment

ConsWhere do I begin? Benefits are pretty bad for being a health care company. Pay is low for the job requirements. Management was awful. The laziest and most unapproachable supervisor I've ever worked for. There were more people on the team managing or directing work than doing the work itself. Deadlines and case load was unmanageable, yet they keep piling it on. Medical directors were rude and spit venom if they don't like how you approach them with a question. Human Resources did absolutely nothing to change the department after multiple complaints about management and people quitting due to the issues. Just awful experience, I've never had to leave a job so quickly in my career.

Advice to Senior ManagementI am afraid that they are well aware of the issues within departments, yet are so far up their own asses they just don't care how employees are treated.

– I'm not optimistic about the outlook for this company

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Awful, spoiled management whose core values include lying and cheating

Analyst (Former Employee)
Honolulu, HI

I worked at HMSA full-time for more than 5 years

ProsSteady work in an ailing economy - you can have a full-time job at this company, for now.

ConsEverything else: pay was terrible, supervision was terrible, executive management is greedy beyond evil, to say the very least. They are professional liars who are happy to suck your lifeblood until the day you realize you wasted your life in a cubicle working to make the world a worse off place.

Advice to Senior ManagementStop being so greedy. You are a non-profit company who treats their executive management like royalty, at the expense of Hawaii's poor and desperate. Stop being so quick to overcharge your own people for life-or-death treatments and medications.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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If your employees are happy and satisfied your customers will be happy and satisfied

Anonymous Employee (Former Employee)
Honolulu, HI

I worked at HMSA full-time for less than a year

ProsMedical benefits aren't bad but it isn't free which is what one would think working for an insurance carrier. They have a free gym. The people I had to work with most were great and some not so much but for the most part the people there were great.

ConsNo work life balance. They expect you to do more with less pay. Management is more concerned on their own career progression and image than doing what is right and fighting for their team. Longtime employees or lifers can sometimes be the road block as their ideas are old, stifled, conservative and non progressive.

Advice to Senior ManagementIf you want to be a consumer centric company why don't you focus at the core your employees and their growth, happiness and well being. If you paid a little more attention to the work load and the work balance then you wouldn't need to force these changes for consumerism because your workforce wod exude that and would want to do all that they could because they feel appreciated and compensated.

No, I would not recommend this company to a friend

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HMSA

Systems Analyst (Current Employee)
Honolulu, HI

I have been working at HMSA full-time for more than 8 years

ProsSolid, established, outward facing. Active in the community. Forward thinking always trying to be a better company.

ConsGoes overboard on the security.

Advice to Senior ManagementYou could be a little more visible - 3 dimensional visibility.

Yes, I would recommend this company to a friend

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Great

Senior Project Manager (Current Employee)
Honolulu, HI

I have been working at HMSA

ProsGreat management that cares for people and does not discriminate on age!

ConsSalary is low compared to mainland pay for same job.

Advice to Senior ManagementGreat going!

Yes, I would recommend this company to a friend

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1 person found this helpful  

Doing far less than my experience would enable me to.

Configuration Analyst (Current Employee)
Honolulu, HI

I have been working at HMSA

ProsFriendly, diverse, casual, welcoming to all cutlures.

ConsPolitical, silo, difficult to advance.

Advice to Senior ManagementIncrease pay.

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Decent place to work for Hawaii.

Analyst (Current Employee)
Honolulu, HI

I have been working at HMSA

ProsLarge company, diverse experience, learn a lot.

ConsBureaucratic, slow moving, slow to adapt.

Advice to Senior ManagementNeed more fresh blood and healthcare expertise.

Yes, I would recommend this company to a friend

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Former Employee

Provider Service Representative (Former Employee)
Honolulu, HI

I worked at HMSA

ProsNice Benefits, Great People, Good Environment

ConsIf you are commuting to town, there is no parking at the center

Advice to Senior ManagementHigh turnover is CSR / PS departments.

Yes, I would recommend this company to a friend

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If you are competent, driven & success oriented don't work at HMSA

Systems Analyst (Current Employee)
Honolulu, HI

I have been working at HMSA

Pros- The benefits are really good.
- The amount of vacation time is better than most companies.

ConsDownsides:
- Low salaries
- Incompetence at all levels
- People are hired because they are someone's auntie, uncle or cousin, not because of any qualifications
- General lack of caring about quality of work
- Attitude is "minimum necessary" for everything; no forethought or vision for the future
- No accountability
- No reward system for performance achievement or project success
- Majority of people completely incapable of performing their job to an even adequate level
- High level of politics & bureaucracy

Advice to Senior ManagementGet rid of the current management structure & most the current managers. Scale down the amount of processes involved in getting things done. Fire the people that continually fail at what they do & don't have the expertise to do it in the first place.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at HMSA reviews and ratings in Hawaiian Islands — including employee satisfaction and approval rating for HMSA CEO Robert P. Hiam. All 11 reviews posted anonymously by HMSA employees.