HMSA Reviews

Updated August 8, 2014
Updated August 8, 2014
17 Reviews

2.7
17 Reviews
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Recommend to a friend
Approve of CEO
HMSA President, CEO, and Director Robert P. Hiam
Robert P. Hiam
3 Ratings

Employee Reviews

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  1.  

    Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI

    I worked at HMSA as a contractor for more than a year

    Pros

    HMSA has a very complex work environment where the user was provided with the proper tools to be able to learn better. The resources were provided in a timely manner in order to deliver the project on time.

    Cons

    In the beginning of the projects it is a laid back work environment, whereas towards the end the project becomes very chaotic and complex. It lacks group cohesiveness and lack of organization.

    Advice to ManagementAdvice

    Provide staff with more resources and proper training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - "Business Analyst"
    Former Employee - "Business Analyst"

    I worked at HMSA full-time for less than a year

    Pros

    - "Analyst" term here at the organization is extremely abused and misunderstood; don't be intimidated by any of the job postings as the work is easy.
    - Upper management views statistics as magic. Just throw a bunch of graphs and basic statistical terms. Don't talk about anything too advanced or else you'll bruise the leaderships' ego - they like to believe that they're carrying the organization.

    Cons

    - Undergoing huge attrition of staff; huge turnover and forced "retirement"
    - Leadership relies little on strategic thinking, and more on arrogance.
    - Co-workers boast about self-worth, but are quick to delegate work to others.
    - Most of its leadership is newly staffed and posses very little understanding of health care; only concerned about chasing dollars - even if it means taking money back from providers who have delivered actual service.
    - Poor compensation as the organization is currently reporting multiple quarterly losses; leadership is concerned about their own raises.
    - Organization has ran on a "too big to fail" platform for too long; now it is desperately trying to figure out how to stop hemorrhaging of its dollars, but most of its leadership and employees lack the ability to figure this out.
    - Staff morale is extremely low.
    - Expect your job to be contracted externally in a couple of years as management continues to slowly realize that most of their staffed workers do not posses the minimum requirements to do their jobs proficiently.
    - The "it's a business: we have to work quickly" argument gets thrown out a lot when defending poor quality work. Consequently, physicians and hospitals are starting to learn that they're being scored unfairly or inaccurately. I have witnessed analysts become scapegoats after being responsible for "developing" shabby requirements.

    Advice to ManagementAdvice

    - Please, force retire yourselves.
    - Learn to follow your own values of being "transparent". A lot of staff are currently concerned about their own job security because very little comes out of the top.
    - Please try not to seem so happy in relishing the multi-million dollar top executive floor after just trying to ask the state to approve rate increases on your members.

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    good opportunities with no rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HMSA full-time

    Pros

    good, kind and affectionate people. very friendly always willing to help.

    Cons

    not a competitive workplace. even though management knows your value to the company, they won't be fair with the salary. unless you offer to quit, you don't get raise regardless of how efficient you are. this is a place for salesman. whoever can sell themselves better regardless of you do any work, would get recognized and rewarded.

    Advice to ManagementAdvice

    Management knows who is working and who doesn't work. just because someone doesn't know how to ask raise, that doesn't mean you should be unfair to them in salary.

    Doesn't Recommend
    Approves of CEO
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  5. 1 person found this helpful  

    If you do not believe me, ask around and someone will vouch what I'm saying is true

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HMSA full-time

    Pros

    - pay. It's competitive with other carriers.
    - working with a hard-working team

    Cons

    There is no work/life balance if you work for this company so please do not come in expecting to work for a company where you will not have much work to do. If anything, you will feel so overwhelmed with work at times that you will wonder why management doesn't hire more people. The people who do the best within the company are those who can put in the long hours to finish their tasks and deal with very high stress levels (I'm dead serious here, do not think that I left because I couldn't deal with a little bit of stress). I have seen too many smart and driven individuals broken down and in tears due to unrealistic expectations, insane workloads, and abruptly leaving the company, even without securing another job first because the stress is that bad. Management is out of touch with employees. They do not understand what their employees do or do the work themselves, so they vastly oversimplify and have unrealistic expectations of how quickly tasks can be completed. If you cannot complete the work in the declared time frame, you will be spoken to about it, no matter how ridiculous the time frame was. You will not win the argument, so explaining/defending yourself will be futile and lead to retaliation.

    Turnover is very high for the reasons I've stated above... and hiring isn't as fast.

    Advice to ManagementAdvice

    Actually value employees and try to understand what employees have to do and appreciate how much work they put in so you can look better to your bosses.

    Doesn't Recommend
    Negative Outlook
  6.  

    It's all about who you know...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI

    I worked at HMSA full-time for less than a year

    Pros

    Umm, I guess the benefits and pay were decent for Hawaii.

    Cons

    Management is awful and spoiled. I have never seen so many unprofessional people in supervisor and upper management positions. And if you ever decide to stay out of the drama you will quickly get shut out.

    Advice to ManagementAdvice

    Good luck keeping good employees when you have departments with multiple HR complaints keeping the wrong people in charge.

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    Awful, spoiled management whose core values include lying and cheating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Honolulu, HI
    Former Employee - Analyst in Honolulu, HI

    I worked at HMSA full-time for more than 5 years

    Pros

    Steady work in an ailing economy - you can have a full-time job at this company, for now.

    Cons

    Everything else: pay was terrible, supervision was terrible, executive management is greedy beyond evil, to say the very least. They are professional liars who are happy to suck your lifeblood until the day you realize you wasted your life in a cubicle working to make the world a worse off place.

    Advice to ManagementAdvice

    Stop being so greedy. You are a non-profit company who treats their executive management like royalty, at the expense of Hawaii's poor and desperate. Stop being so quick to overcharge your own people for life-or-death treatments and medications.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Always caring for and focused on their members.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Writer  in  Honolulu, HI
    Current Employee - Writer in Honolulu, HI

    I have been working at HMSA full-time

    Pros

    - Great people
    - Great sense of community
    - Promotes sense of being a part of a worthy and big cause
    - Good pay
    - Good employee benefits

    Cons

    - Very corporate
    - Very bureaucratic
    - Many employees/management are set in their ways
    - Departments aren't as unified as they could be

    Recommends
  9.  

    If your employees are happy and satisfied your customers will be happy and satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI

    I worked at HMSA full-time for less than a year

    Pros

    Medical benefits aren't bad but it isn't free which is what one would think working for an insurance carrier. They have a free gym. The people I had to work with most were great and some not so much but for the most part the people there were great.

    Cons

    No work life balance. They expect you to do more with less pay. Management is more concerned on their own career progression and image than doing what is right and fighting for their team. Longtime employees or lifers can sometimes be the road block as their ideas are old, stifled, conservative and non progressive.

    Advice to ManagementAdvice

    If you want to be a consumer centric company why don't you focus at the core your employees and their growth, happiness and well being. If you paid a little more attention to the work load and the work balance then you wouldn't need to force these changes for consumerism because your workforce wod exude that and would want to do all that they could because they feel appreciated and compensated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    HMSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst  in  Honolulu, HI
    Current Employee - Systems Analyst in Honolulu, HI

    I have been working at HMSA full-time for more than 8 years

    Pros

    Solid, established, outward facing. Active in the community. Forward thinking always trying to be a better company.

    Cons

    Goes overboard on the security.

    Advice to ManagementAdvice

    You could be a little more visible - 3 dimensional visibility.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Honolulu, HI
    Current Employee - Senior Project Manager in Honolulu, HI

    I have been working at HMSA

    Pros

    Great management that cares for people and does not discriminate on age!

    Cons

    Salary is low compared to mainland pay for same job.

    Advice to ManagementAdvice

    Great going!

    Recommends

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