HMSHost

www.hmshost.com

HMSHost Reviews

Updated January 28, 2015
Updated January 28, 2015
232 Reviews
2.5
232 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HMSHost CEO Tom Fricke
Tom Fricke
48 Ratings

Review Highlights

Pros
  • Free food, hire everyone who interviews (in 13 reviews)

  • Good pay, good union insurance, free lunch (in 13 reviews)


Cons
  • Managers are used as expendable barriers between associates and upper management (in 9 reviews)

  • No benefits, no room for growth, management is detached from the hourly employees (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    very pleased with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HMSHost

    Pros

    paid breaks and holiday pay.

    Cons

    none if you have some experience

    Advice to ManagementAdvice

    i had a opportunity but turn it down with my other job.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Trainer in Morgantown, WV
    Former Employee - Cashier/Trainer in Morgantown, WV

    I worked at HMSHost part-time (less than a year)

    Pros

    nice people and coworkers , and the enviroments

    Cons

    the salary is not too good

    Advice to ManagementAdvice

    promote its culture and the working quality

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Pretty decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Salt Lake City, UT
    Former Employee - Retail Sales Associate in Salt Lake City, UT

    I worked at HMSHost full-time (more than a year)

    Pros

    The company really cares about their employee's. You get pretty decent pay for what you do and you get to meet some very diverse people.

    Cons

    I was not a fan of the management that was working there, but the company was great.
    the management didn'the communicate with the employees very well at all.

    Advice to ManagementAdvice

    Make sure that you communicate with all of your employee's a little better. Include the employee'so in the decisions about the stores they are working in. They know the store the best and they know what sells.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Benefits Analyst in Bethesda, MD
    Current Employee - Senior Benefits Analyst in Bethesda, MD

    I have been working at HMSHost

    Pros

    Great company to learn and grow with!

    Cons

    The medical benefits are expensive

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    It was very unpleasent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Milwaukee, WI
    Current Employee - Cook in Milwaukee, WI

    I have been working at HMSHost full-time (less than a year)

    Pros

    The employees are nice to work around. The meal that is provided Is very generous. You have an opportunity to grow

    Cons

    The pay isn't enough. The managers are really rude. You work alot of hours and you dont see much from it. It's a union so newbies don't get treated with the respect they deserve. Unless you plan on working for a couple years you are better off looking else where.

    Advice to ManagementAdvice

    You should respect all workers even if the haven't been here for 5 years. Alot of employees feel mistreated and not important . You should also start off at a higher rate eight dollars an hour is not good enough

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Acquired skills such as unloading and labeling products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Newark, DE
    Former Employee - Crew Member in Newark, DE

    I worked at HMSHost part-time (more than a year)

    Pros

    Always working, always moving, always serving customers

    Cons

    poor hours, some teammates were not that great

    Advice to ManagementAdvice

    better hours

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    It has its ups and downs like any other place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bethesda, MD
    Current Employee - Anonymous Employee in Bethesda, MD

    I have been working at HMSHost full-time (more than 5 years)

    Pros

    Challenging / interesting technology environment, great benefits, you can gain valuable experience in technology, reasonable work-life balance for those outside IT

    Cons

    IT understaffed - Other areas overstaffed, Playground politics, Poor communication between departments, Minimal growth opportunity, those who can have to compensate for that can't or won't, lack of investment in process, Reckless cost cutting will cause long term losses

    Advice to ManagementAdvice

    Sometimes cutting costs without considering the loss will cost you more in the long run. Improve communication between departments, Eliminate the clique mentality.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    HMSHost promotes a People First Culture Really? From an associate standpoint, not necessarly so!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at HMSHost full-time (more than 10 years)

    Pros

    Benefits are great! Depending on what you choose, not bad deal! Could not ask to work with such a Diverse group of associates. Companies are quick to state they have diversity in the work force, however, HMSHost has diversity in the work place, and an awesome group of associates!

    Cons

    PEOPLE FIRST-NOT. Ask any of the associates that received that wonderful email how they felt with the series of events that happended last week! Absolutley terrible! Talk about a morale buster-gives you a new insight about HMSHost really portray the PEOPLE FIRST CULTURE... Way to go

    Advice to ManagementAdvice

    PEOPLE FIRST CULTURE-The decision makers really need to review this statement!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    HMSHost was a great place to work because of the people...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Department Staff in Bethesda, MD
    Former Employee - Systems Department Staff in Bethesda, MD

    I worked at HMSHost full-time (more than 5 years)

    Pros

    HMSHost employs great people who truly want to get the job done. Those people take pride in what they do with very little overall recognition.

    Cons

    HMSHost has become governed by the revenue needs of its parent company (Autogrill). Thusly, the company has become so focused on increasing profit payments to the Parent at the expense of the business and its employees. Due to high layoffs, existing employees have taken on more and more to the extent of fostering burnout. The only motivation given by the company is the assurance "well, you still have a job". That is not very encouraging.

    Advice to ManagementAdvice

    Push back to Autogrill. It is not the fault of HMSHost that the Italian economy is in bad shape. HMSHost is a $2Billion+ cash business with little debt. HMSHost should make steps to grow the business by encouraging its employees while offering opportunities for personal growth and achievement. The should also take a lesson from their competitors as they have lost some very significant bids over the past few years.

    Recommends
    Neutral Outlook
  11.  

    I had a wonderful experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at HMSHost

    Pros

    Great pay, great hours, and great company

    Cons

    Location Too Far
    Breaks Not Long

HMSHost Photos

Kennebunk Rest Stop - necessary amenities (Photo thanks to Flickr user Numan, available under by-nc-sa v2.0)
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