HMSHost

  www.hmshost.com
  www.hmshost.com

HMSHost Reviews

Updated December 16, 2014
Updated December 16, 2014
219 Reviews
2.5
219 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HMSHost CEO Tom Fricke
Tom Fricke
43 Ratings

Review Highlights

Pros
  • Free food, hire everyone who interviews (in 13 reviews)

  • Good pay, good union insurance, free lunch (in 13 reviews)


Cons
  • Managers are used as expendable barriers between associates and upper management (in 9 reviews)

  • No benefits, no room for growth, management is detached from the hourly employees (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    HMSHost promotes a People First Culture Really? From an associate standpoint, not necessarly so!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at HMSHost full-time (more than 10 years)

    Pros

    Benefits are great! Depending on what you choose, not bad deal! Could not ask to work with such a Diverse group of associates. Companies are quick to state they have diversity in the work force, however, HMSHost has diversity in the work place, and an awesome group of associates!

    Cons

    PEOPLE FIRST-NOT. Ask any of the associates that received that wonderful email how they felt with the series of events that happended last week! Absolutley terrible! Talk about a morale buster-gives you a new insight about HMSHost really portray the PEOPLE FIRST CULTURE... Way to go

    Advice to ManagementAdvice

    PEOPLE FIRST CULTURE-The decision makers really need to review this statement!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    I had a wonderful experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at HMSHost

    Pros

    Great pay, great hours, and great company

    Cons

    Location Too Far
    Breaks Not Long

  3.  

    HMSHost was a great place to work because of the people...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Department Staff in Bethesda, MD
    Former Employee - Systems Department Staff in Bethesda, MD

    I worked at HMSHost full-time (more than 5 years)

    Pros

    HMSHost employs great people who truly want to get the job done. Those people take pride in what they do with very little overall recognition.

    Cons

    HMSHost has become governed by the revenue needs of its parent company (Autogrill). Thusly, the company has become so focused on increasing profit payments to the Parent at the expense of the business and its employees. Due to high layoffs, existing employees have taken on more and more to the extent of fostering burnout. The only motivation given by the company is the assurance "well, you still have a job". That is not very encouraging.

    Advice to ManagementAdvice

    Push back to Autogrill. It is not the fault of HMSHost that the Italian economy is in bad shape. HMSHost is a $2Billion+ cash business with little debt. HMSHost should make steps to grow the business by encouraging its employees while offering opportunities for personal growth and achievement. The should also take a lesson from their competitors as they have lost some very significant bids over the past few years.

    Recommends
    Neutral Outlook
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  5.  

    opportunity

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HMSHost

    Pros

    It is Fast-pace working environment. I get to learn various experiences that allow me to expand my knowledge.

    Cons

    Incentive is not so bad yet is not so great. At point, work load is too extreme.

  6.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Accountant in Bethesda, MD
    Current Employee - Staff Accountant in Bethesda, MD

    I have been working at HMSHost

    Pros

    Very relaxed corporate environment, people are hard working but relatively easy going. Managers, i guess depending on department have an open door policy. People tend to stay for many years with this company, Lots of diversity in the working environment

    Cons

    Not much room for growth, pay could be better

    Advice to ManagementAdvice

    Allow employees to contribute more in the decision making process

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Everything's not as it seems

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Birmingham, AL
    Former Employee - Supervisor in Birmingham, AL

    I worked at HMSHost full-time (less than an year)

    Pros

    The job is very laid back ..! The employees are really sweet for wise as associates the job was very easy and great benfits

    Cons

    I was a supervisor and birmingham alabama HMS host company supervisor staff SUCKED ..!!!!!! any issues and concerns were not meet are corrected if you haven't been there for years you don't matter so you can say there was a lot of favoritism going on the staff was very messy .! Nothing was organized

    Advice to ManagementAdvice

    JUST GET AN INTIRE NEW SUPERVISOR STAFF ..!

    Doesn't Recommend
    Negative Outlook
  8.  

    Not People First

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Administrative/Human Resources Support in New York, NY
    Current Employee - Field Administrative/Human Resources Support in New York, NY

    I have been working at HMSHost full-time (more than 8 years)

    Pros

    Great & dedicated people, an interesting environment to work in - airport

    Cons

    The politics with this organization is hurting the success of its future. HMSHost decision leaders do not consider its employees at when making decisions- clearly evident within the past wks events. This company will not succeed unless its decision makers start valuing their people, especially those on the field who work their butts off. Too much emphasis on the bottom line. This company needs to make some changes in its upper management starting with corporate HR.

    Advice to ManagementAdvice

    Be a little more empathic, your interest employees are your best asset.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    It was okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Food Server in Newark, NJ
    Former Employee - Cashier/Food Server in Newark, NJ

    I worked at HMSHost

    Pros

    I worked for HMS Host for nearly 4 years as my first job. It was an experience to say the least. There were usually friendly co-workers.

    Cons

    Management are some-timie. One moment there your best friend another time there yu're enemy. The rasises or lack there-of. During my 4 years I went from 7.50 to 8.23, with an average of 24 cents a years. Obviously you wont be making a living off this job. Refusual to move-up in company is also a con

    Advice to ManagementAdvice

    start over

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Orlando, FL
    Current Employee - Server in Orlando, FL

    I have been working at HMSHost part-time (less than an year)

    Pros

    not much on the pro side except you get early and free dinner.

    Cons

    management changes the rules every day. long drive for me. have to pay for parking..

  11.  

    Odd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HMSHost full-time

    Pros

    The company is good, because it has an a lot of hours available to work as they never seem to be staffed. The pay is not terrible either. The hours were also pretty good.

    Cons

    The company does not have good communication skills between management and the employees. They are not very understanding when a death in the family happens.. As I was terminated the day a grandparent passed away for not coming to work. They do not relay messages between each other. You could tell one manager something and they never tell the next.

    Advice to ManagementAdvice

    Have better communications skills and things will work out better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

HMSHost Photos

Kennebunk Rest Stop - necessary amenities (Photo thanks to Flickr user Numan, available under by-nc-sa v2.0)
Another day

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