HPS Reviews

Updated August 20, 2014
Updated August 20, 2014
33 Reviews

2.6
33 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jeff Bak
4 Ratings

Employee Reviews

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  1.  

    Constant change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HPS as a contractor

    Pros

    Work environment was not too bad.

    Cons

    Depended on the dept you were moved to. Changes are a constant.

    Neutral Outlook
    No opinion of CEO
  2.  

    It is a job.

    Current Employee - Reconciliation Analyst
    Current Employee - Reconciliation Analyst

    I have been working at HPS full-time for less than a year

    Pros

    Good PTO, floating holidays, personal time off and it is available up front at the start of the year. There is job security as far as the work goes- there are always issues to resolve.

    Cons

    Many problems with the underlying systems that are not resolved. Mandatory overtime without compensation.

    Advice to ManagementAdvice

    Give and take would be great. Try to give a day off during the week if you expect people to work all weekend.

    No opinion of CEO
  3.  

    A good experience with really nice people, the building and property were nice as well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assembly Line  in  Paulsboro, NJ
    Current Employee - Assembly Line in Paulsboro, NJ

    I have been working at HPS full-time for less than a year

    Pros

    Nice building (exterior and interior)
    Good property
    Loyal workers
    Opportunities for growth
    Flexible hours

    Cons

    Cons are simply what you make of them.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great environment, poor pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainer  in  Tampa, FL
    Current Employee - Trainer in Tampa, FL

    I have been working at HPS full-time for more than a year

    Pros

    A great bunch of people.

    Cons

    Salary structure poor, especially compared to the money the company is making.

    Advice to ManagementAdvice

    Share the wealth with your employees.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Good business model, poor execution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at HPS

    Pros

    Colleagues are collaborative and helpful. Made many friends here. The service thee company delivers to it's clients is valued and we do it better than our competitors.

    Cons

    Management is terrible; in it for themselves and treat employees like a discardable component. Benefits are ok but. Of great.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Insurance Agent 15+ years Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent  in  Tampa, FL
    Former Employee - Insurance Agent in Tampa, FL

    I worked at HPS full-time for more than 5 years

    Pros

    Excellent Company, Management is great! Colleagues are hard working (most of them) They offer great benefits and are very much family oriented.
    I have noticed with this company that most of the people that complain about every little thing and the people that are never happy with the work load " No Matter What" In most cases, it's because these individuals don't like to work hard. They are looking to come to work to chitchat and get paid for doing nothing. They want high salaries, high commissions, but they don't want to work hard.
    I know for a fact that if you are a hard worker, you give this company 100% while at work (like an employee should) They are more than fair to you.

    I left the company due to a life threatening illness, If I were healthy I would love to be there!!! I worked very hard, had fun with the many activities the company organized for the Employees. I do miss co-workers and the company. They are wonderful!

    Cons

    They do need to be more organized and they need to setup better training program.

    Advice to ManagementAdvice

    Get rid of the people that bring down the department's morale with there constante complaining, bad attitude, etc.
    Set up a better training program, have a master training manual and have each new employee sign off on each area / part once they have finished training. That way everyone has the same training, you have proof that it was taught and when everyone is being trained the same way there is less chance of an E&O.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Laid Back Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager/Supervisor  in  Tampa, FL
    Current Employee - Manager/Supervisor in Tampa, FL

    I have been working at HPS full-time for more than a year

    Pros

    Work Schedule/Telecommute, stable employment, nice coworkers, growing company.

    Cons

    Lower than average pay. No drive for change. Projects not well thought out.

    Advice to ManagementAdvice

    Pay employees within the regional median.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Don't know why they are still in business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Tampa, FL
    Current Employee - Analyst in Tampa, FL

    I have been working at HPS full-time for more than 10 years

    Pros

    A number of my co-workers are talented people who want to do the right thing. Flexibility and opportunity to work from home are appreciated. Frontage Road location is a good central location to work at.

    Cons

    Almost everything else. Salaries are low. Benefits are not good (except the PTO, which is decent). Management is way out of touch with reality, and never seems to learn from the mistakes they make. Company is ridiculously top-heavy, and they keep on hiring executives. Morale is continually low - and no one seems to care. Every project is implemented by the seat of their pants...with the same disastrous results and the same dissatisfied customers. They continue to hire people to make a difference, but then they don't allow them to. Overall, it is not a place you can feel successful, no matter how hard you try.

    Advice to ManagementAdvice

    Wake up - stop listening to the people who got the company into this situation, and start listening to the people who actually do the work every day. Stop spending the money so stupidly, and invest in BRAND-NEW systems, not band-aiding the crappy systems currently in use. Perhaps invest in the people actually doing the work and trying to make a success of your ridiculous commitments and poorly planned projects. Enjoy spending your ridiculous salaries and bonuses while the company is going down the tubes. FYI - HPS is a joke in the IT and Insurance industries - and so are you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Great Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at HPS full-time for more than a year

    Pros

    Excellent People, many hardworking professionals investing 100% of their skills.Great potential to become a fortune 500 company.

    Cons

    Compensation could be better, no incentives, wrong people in leadership positions, could be a career killer if you fall in the hands of the wrong manager.

    Advice to ManagementAdvice

    Consider better compensation or incentives for employees with a long commute having to travel back and forth between Frontage and Lakeview Locations.

    Recommends
    Neutral Outlook
  11.  

    Pockets of great individuals trying to do their best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at HPS full-time for more than 3 years

    Pros

    Smart and supportive co-workers trying to do their best in an ever-changing environment.

    Cons

    Lack of direction, support, promotional opportunities and salary increases from above.

    Advice to ManagementAdvice

    Pick a direction and go.

    Doesn't Recommend
    Neutral Outlook

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