HPS Reviews

Updated March 24, 2015
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  1. 2 people found this helpful

    OK - If you like working long hours with little respect, no raises, bonus, or training, and poor quality of life..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Technician in Tampa, FL
    Former Employee - IT Technician in Tampa, FL

    I worked at HPS full-time (less than a year)

    Pros

    Salary a bit above average if you hire into a position that HPS badly needs; no room for negotiation after in the door. Nice Building, Friendly Staff and Co-Workers.

    Management is friendly when they need something; however will throw you under bus and back over you in an instant to save their jobs.

    While "Fast Paced" its Chaos in Motion, not Evolution. Plan on finding another IT Position in less than a year... It drives your mobility...

    Supports IT Burn-Out rapidly.. Get to use your medical...

    Cons

    Lack of Quality of Life, Due to Very Long work hours, these hours are due to a specific "Gun-for-Hire" C-level manager who burns through employees and bodies driving projects from hell. COO who does not really understand today's IT concepts; he's stuck in the early 1980's and still thinks he's technical; almost appears he has memory issues.... Asks same questions 3 or 4 different ways to get same answer??? Sure he's really just playing mind games - NO TRUST... Very Bad Vibes.

    There is a questionable use of situational ethics by HPS Managers, this flows from the CIO down; actually heard CIO discussing it was easier to push people out door and replace them, than to give raises; in IT your a disposable asset. They will use you and throw you under the bus to save their positions.

    Significant lack of PMO project controls, poor organization of key projects, very little documentation on prior projects, few real "Run Books", all IT operations are by seat-of-pants approach.. Everything is a urgent issue and not enough staff to do correctly - everything is rigged to fail; not a company in transition; just clearly the IT Operations Group(s) are just poorly managed; treated as a unwanted cost not the life of the business.

    Benefits are shaky even if established in writing with employment offer; No Training was provided as agreed to withing 6 months; needed to keep certificates in place... Management did provide the agreed to raises promised at 6 months upon hire, 3 weeks of vacation committed to was forgotten..

    No Bonus Plan.. At least in prior role as Consultant there was a real bonus.

    Advice to ManagementAdvice

    Might want to fix the Management issues before HPS looses entire IT knowledge pool.

    Quality of Life for IT Staff SUCKS -- Staff Up the IT Groups before its too late. If employees need to work 60+ hr weeks the management should be working same hours....

    Fix the Career Path and HR Issues. There are real issues from CIO / Sr VP level down with view of technical staff as disposable rather then a asset to develop..

    Sr. Managers should not be flying home every weekend on company money, and living in hotels in Tampa; waste of $$$, some have been doing this for long periods of time with consent from executive team. Wasting big Money.. 100K+ year per person. That spent the raises and bonus plan $$.....

    Fix the Career Path and HR Issues. There are real issues from CIO / Sr VP level down with view of technical staff as disposable rather then a asset to develop..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Busy fast paced work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Tampa, FL
    Current Employee - Software Engineer in Tampa, FL

    I have been working at HPS full-time (less than a year)

    Pros

    Great ways to step up in the company, great team leaders, and benefits. Love the welcoming environment.
    Good staff and friendly people. Management is kind. Benefits are good.

    Cons

    Dress code a little more relaxed than business casual. Management was a bit difficult to deal with, as they did not always seem as knowledgeable as they should have been.

    Advice to ManagementAdvice

    Some managers are great to work with too much outsourcing of work to India.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Not a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Specialist in Tampa, FL
    Former Employee - Enrollment Specialist in Tampa, FL

    I worked at HPS full-time (less than a year)

    Pros

    People is friendly the paid is not the best but is not bad either

    Cons

    Training last 3 weeks but they don't explain the call scenario that you will have on the floor, the structure of the training is not the best they said that everybody can move forward but some of the Trainers began as Trainers or QA how come

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Tampa, FL
    Current Employee - Management in Tampa, FL

    I have been working at HPS full-time (more than 8 years)

    Pros

    Opportunity - the company is growing quickly and expanding and moving from a small to a mid-size organization. The business has doubled in the past year and expectations are that it will double again in the next two years.

    Cons

    Demands - with rapid growth comes high demands on talent. Long days and many weekends focused on achieving enterprise goals is the norm.

    Advice to ManagementAdvice

    Promote from within even to Sr mgt position. Compensation for new hires is good but need to improve compensation for longevity employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful

    Stay out of this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HPS full-time (less than a year)

    Pros

    Good location, Flexible hours - but these have a least value if any one want to work.

    Cons

    This company has more directors, VP and Sr. VP than any other team.
    I don't know how these guys are still in the business. Worst management of resources.
    Every team has bunch of resources with less work...
    Frequent lay offs.
    No difference between employee and contractor.
    They let employees go on the same day with out any notice.
    No growth
    Management never cares about you.
    They hire the people then layoff them in few months and again they hire new. same thing continues through out the year.

    Advice to ManagementAdvice

    Give some value to the employee. Do not depend on the contractors

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Constant change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at HPS as a contractor

    Pros

    Work environment was not too bad.

    Cons

    Depended on the dept you were moved to. Changes are a constant.

    Neutral Outlook
    No opinion of CEO
  8. It is a job.

    Current Employee - Reconciliation Analyst
    Current Employee - Reconciliation Analyst

    I have been working at HPS full-time (less than a year)

    Pros

    Good PTO, floating holidays, personal time off and it is available up front at the start of the year. There is job security as far as the work goes- there are always issues to resolve.

    Cons

    Many problems with the underlying systems that are not resolved. Mandatory overtime without compensation.

    Advice to ManagementAdvice

    Give and take would be great. Try to give a day off during the week if you expect people to work all weekend.

    No opinion of CEO
  9. A good experience with really nice people, the building and property were nice as well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assembly Line in Paulsboro, NJ
    Current Employee - Assembly Line in Paulsboro, NJ

    I have been working at HPS full-time (less than a year)

    Pros

    Nice building (exterior and interior)
    Good property
    Loyal workers
    Opportunities for growth
    Flexible hours

    Cons

    Cons are simply what you make of them.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 3 people found this helpful

    Great environment, poor pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainer in Tampa, FL
    Current Employee - Trainer in Tampa, FL

    I have been working at HPS full-time (more than a year)

    Pros

    A great bunch of people.

    Cons

    Salary structure poor, especially compared to the money the company is making.

    Advice to ManagementAdvice

    Share the wealth with your employees.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. Insurance Agent 15+ years Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent in Tampa, FL
    Former Employee - Insurance Agent in Tampa, FL

    I worked at HPS full-time (more than 5 years)

    Pros

    Excellent Company, Management is great! Colleagues are hard working (most of them) They offer great benefits and are very much family oriented.
    I have noticed with this company that most of the people that complain about every little thing and the people that are never happy with the work load " No Matter What" In most cases, it's because these individuals don't like to work hard. They are looking to come to work to chitchat and get paid for doing nothing. They want high salaries, high commissions, but they don't want to work hard.
    I know for a fact that if you are a hard worker, you give this company 100% while at work (like an employee should) They are more than fair to you.

    I left the company due to a life threatening illness, If I were healthy I would love to be there!!! I worked very hard, had fun with the many activities the company organized for the Employees. I do miss co-workers and the company. They are wonderful!

    Cons

    They do need to be more organized and they need to setup better training program.

    Advice to ManagementAdvice

    Get rid of the people that bring down the department's morale with there constante complaining, bad attitude, etc.
    Set up a better training program, have a master training manual and have each new employee sign off on each area / part once they have finished training. That way everyone has the same training, you have proof that it was taught and when everyone is being trained the same way there is less chance of an E&O.

    Recommends
    Positive Outlook
    Approves of CEO

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