HPS

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HPS Reviews

Updated November 7, 2014
Updated November 7, 2014
38 Reviews
2.7
38 Reviews
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Employee Reviews

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  1. 3 people found this helpful  

    Senior Management Doesn't Get It!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Tampa, FL
    Former Employee - Manager in Tampa, FL

    I worked at HPS full-time (more than 5 years)

    Pros

    Lots of very hard working, caring employees. Employees really pull together whenever there is a personal crisis of a coworker. Lots of institutional knowledge. Some departments still have the "small company" feel to them.

    Cons

    Senior Management doesn't understand enough about the day-to-day operations. They think they get it because some came up through the ranks, but times have changed & they have not kept up. The right hand doesn't know what the left is doing. There doesn't seem to be anyone, at the top, who has a grasp on what is going on within the entire organization. They just seem to put out fires. No overall vision. Favoritism abounds. They keep certain staff members because they are well "liked" not because of their abilities. They promise new customers the world & then task the rank & file to make it happen when the resources are not available. Many employees are grossly overworked.

    Advice to ManagementAdvice

    Get beyond your enormous egos and look at what is best not only for the business AND the employees who are your greatest asset. Stop making promises you can't/don't keep. Get out of your offices & meet with the employees, but not as a PR job, but rather to really listen & make the necessary changes. It is a shame that many of your good employees have left because you hear one story in the quarterly meetings, but in reality something else happens. You need to rebuild trust in Senior Management and I don't think this can happen with the 3 long time "leaders" who have been there forever.

    Doesn't Recommend
  2. 1 person found this helpful  

    Clueless, outsourcing, cheap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Analyst in Tampa, FL
    Current Employee - Programmer Analyst in Tampa, FL

    I have been working at HPS full-time (more than 3 years)

    Pros

    A lot of people are friendly.

    Cons

    Way way behind in technology, They claim this is changing, however, upper IT management is full of former main framers and obviously aren't listening to what the insignificant lower rung people suggest. They want to become a Java\PHP shop only. There is a group that uses .NET but they're not even in IT. And because their director is related to a VP with a major client they don't have to have anything to do with IT - but I guess I can't blame them.

    Picture the most complicated way things can be done and this place goes beyond that. What should take a matter of minutes to accomplish can take days because of all the red tape and other departments that are required to be involved. But the technology is a huge part of this. Nothing, and I mean nothing is done in the most efficient way possible. I can't express this enough. When the economy improves this place is going to be empty real fast.

    Bad data!!!???? You'll see it here. Of course there is talk about fixing it but why has it existed all these years in the first place? When bad data is discovered there's a ton of additional programming required for each and every case as it happens instead of preventing the bad data from being inserted in the first place. This is a daily practice!

    Good people are leaving this place at an alarming rate while those who are happy to get a pay check remain.

    Advice to ManagementAdvice

    Save your big pay checks because when this place goes down your resumes will only get you so far as you'll never live up at the kind of positions you have at this dump.

    Doesn't Recommend
    Negative Outlook
  3. 3 people found this helpful  

    Time to move to India?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst in Tampa, FL
    Current Employee - IT Analyst in Tampa, FL

    I have been working at HPS full-time (more than an year)

    Pros

    Good benefits and perks
    Good Hours
    Friendly Staff

    Cons

    Management very secretive
    Frequent Layoffs and no leadership

    Advice to ManagementAdvice

    Keep the jobs in America Ron Walters !!!

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    Great people are leaving...quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager/Supervisor in Tampa, FL
    Former Employee - Manager/Supervisor in Tampa, FL

    I worked at HPS full-time (more than 3 years)

    Pros

    Some (some!) of the Senior Management take pride in their associates and have a personal interest in the growth of their teams. Many pockets of individuals who take pride in making a difference everyday.

    Cons

    No raises (as promised) for the last 3+ years, no work-life balance, IT teams are asked to work 50+ hours each and every week but have been instructed only to report 40 hours in the system. Too many great people have left the company.

    Advice to ManagementAdvice

    Replace the front door with a revolving door

    Doesn't Recommend
    Negative Outlook
  6. 2 people found this helpful  

    disorganized, frequent layoffs, unstable environment, high turnover, no kudos for a job well done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Tampa, FL
    Former Employee - Manager in Tampa, FL

    I worked at HPS full-time (more than 5 years)

    Pros

    Salaries were good, but most often people with higher salaries were let go to save the company money.

    Cons

    Little or no interaction with senior leadership outside of quarterly meetings.

    Advice to ManagementAdvice

    No real structure, training was scarce. The building was old and dumpy. Senior team was always looking for a scapegoat. Men ruled the roost.

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    Disconnect between executive strategy and ability to implement change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at HPS

    Pros

    Good pay and benefits.
    Most employees are great to work with and they have proactive ideas.
    Great location.
    Challenging work. Never boring.
    Growing industry.

    Cons

    Internal customers are not well-served by IT.

    Training is not adequate.

    Employees are frustrated because they cannot improve processes. They can only deal with recurring problems.

    External customers are frustrated because projects are delayed and employees cannot help them.

    Advice to ManagementAdvice

    Executives - If you want to understand the issues affecting revenue and customer dissatisfaction, try the following:

    1. Attend some project meetings.

    2. Sit with some employees while they tackle daily responsibilities. Try to use the software tools that are available.

    3. Ask middle management how this environment is different from their previous experiences and why they were able to succeed there.

    Strategies are just wishlists if they cannot be implemented.

  8. 2 people found this helpful  

    Going downhill rapidly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at HPS

    Pros

    Really enjoy working with most of the people. Provides flexibility. Location is convenient.

    Cons

    Pay is very low. New senior management that has been recently hired has really demotivated employees. Upper senior management is not engaged and continues to make the same bad decisions. This place is a sweatshop - expectations for personnel to work 50+ hours a week as a standard. Management attitude is that if employees don't like something, they can find another place to work. No effort to retain employees.

    Advice to ManagementAdvice

    Look at why every project ends up in the same dire straits (hint: it's not the project team). Start paying people well and treating them with respect. Stop overcommitting on timelines and scope.

    Doesn't Recommend
  9. 1 person found this helpful  

    Losing lots of good people, knowledge, and experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Department in Tampa, FL
    Current Employee - IT Department in Tampa, FL

    I have been working at HPS

    Pros

    Enjoy working with my co-workers, even though we feel stressed and over whelmed. My supervisor is doing the best that she can under the circumstances and our division VP is great to work with and for and is very fair. Other senior management only watches out for themselves and their own well being and often cut off their nose to spite their face.

    Cons

    Recent sharp decline in employee morale. Budget constraints are calling for a potential hiring freeze, letting people go, and closing out open requisitions. Expectation is that the same or increased workload is to be handled by current employees.

    Advice to ManagementAdvice

    Pay attention to the people leaving the company and identify why. Their skills, industry knowledge, and experience is walking out the door with them.

    Doesn't Recommend
  10.  

    Growing Pains (?)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at HPS

    Pros

    Growing company
    People in general are committed to doing a good job
    Family atmosphere
    Sr Management is generally open to bringing in new talent/new ideas

    Cons

    Mgmt still operates with a "mom and pop" mentality (1000 employees - and growing)
    Little to no formal professional development offered (growing existing talent)
    Little to no emphasis on leadership training and accountability for people (beyond the numbers)

    Advice to ManagementAdvice

    Leadership training and support (re: how to lead, how to coach and give feedback to employees, diversity)
    Be more proactive in hiring, developing, and technology application

    Recommends
  11. 1 person found this helpful  

    No opportunities, no respect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Programmer\analyst in Tampa, FL
    Current Employee - Programmer\analyst in Tampa, FL

    I have been working at HPS

    Pros

    People in other departments outside IT seem fairly happy. Most employees are pretty friendly.

    Cons

    Management is clueless and play favorites. They say if you take classes they'll give you opportunities to use those skills - not true. They say they want to hear your ideas - not true. They claim to provide opportunities to join other teams - not true.

    Even though the economy is bad employees are leaving for other jobs.

    Advice to ManagementAdvice

    Hire experienced management, not friends and relatives who aren't qualified. Management should be experienced to recognize the obviously bad ways IT is run.

    Doesn't Recommend

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