HQ Global Workplaces Reviews

Pros

Good experience with customer service, great way to learn ti support people.

Cons

The pay was very low for the support you needed to give. To work there, you were supposed to be in professional dress daily, but with they pay they were giving a support individual it was difficult to accomplish. Moving up within the company seemed very difficult, and a lot of pressure was put on managers to meet "sales" and be very pushy. I think being genuine is how you sell office space, but there was a whole standard and script that had to be followed making it too sales oriented.

Advice to Senior Management

Allow managers to sell, if you want good employees to support pay well. An employee in DC should not be making the same amount as an employee in Idaho.

Pros

Co-workers were fun to work with
Opportunities to learn new skills were abundant
Everyday tasks were streamlined into fail-safe systems

Cons

Opportunities for advancement are limited, particularly if you are very good at your current job.
Salary is very low in comparison to market rates
Review process leaves a lot to be desired (my manager actually told me that my initial review was mostly 4s and 5s and that her boss told her she had to change the ratings to 3 and 4s because I'd not been there long enough to earn 4s and 5s)

Pros

the company showed strong management

Cons

too much turnover to my liking

Advice to Senior Management

reward hard work and effort

Pros

It was very professional, a beautiful environment to work in, I really enjoyed having the clients right there with us in our office so we could interact with them and provide great service constantly. The benefits and salary were very competitive for the market. The GM for the location I worked in was wonderful.

Cons

I wished I had been trained a little better. I always felt a little lost when it came to the paperwork required in my job. I only held the job for about 6 months before we relocated to a different state and in that time period I became well versed and comfortable with all aspects of my job - except the paperwork. Very surprised there was no formal training process in place.

Advice to Senior Management

Establish a formal training process for your management team. I had a 20 year background in retail management when I was hired. I was fine with the clients and many other aspects of the job. But a lot of the "office work" part of the job was something I had never done before and it was never explained to me since there was no training program. Always left me a little confused. Other than that, it was a wonderful experience. Thank you!

Pros

Some professional work environments (mainly Regus)...but HQ is still reeling from the acquisition of several Free Office sites which look tacky.

Cons

We've had an Area Director in here this past year that had no business being in charge...and finally was asked to step back to her sales position. Favoritism ran rampant, and if you weren't on her buddy list, you were in for a difficult time.

Competitor's office space has an equal or better image with 60% of the HQ/Regus cost-- with reliable phones/IT

Advice to Senior Management

Make Guillermo Rotman accountable for his actions--- Why buy a competitor at the start of recession when current offices and staff were struggling?!-- Dumb!