HSBC Bank USA
3.0 of 5 431 reviews
www.us.hsbc.com New York, NY 5000+ Employees

HSBC Bank USA Reviews in Mettawa, IL

Updated Apr 16, 2014
All Employees Current Employees Only

2.9 35 reviews

                             

100% Approve of the CEO

HSBC Bank USA Chief Executive Officer Irene Dorner

Irene Dorner

(7 ratings)

52% of employees recommend this company to a friend
35 Employee Reviews Back to all reviews
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    Great learning opportunities to enhance your skills and develop

    Senior Finance Manager (Current Employee)
    Mettawa, IL

    Pros-free training facility
    -alot of systems to learn from
    -diverse

    Cons-too many systems
    improvements to processes

    Yes, I would recommend this company to a friend

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    My experience at HSBC has been mixed; some good times and some bad times during the eight years working there.

    Vice President (Current Employee)
    Mettawa, IL

    ProsHSBC is a large Global Financial Institution and is well respected and connected in Asia. I have learned a great deal working there, and have met some really talented people.

    ConsHSBC is downsizing the US footprint and there is a lot of uncertainty regarding the stability of employment. I am not sure if my job will be there at the end of this year.

    Advice to Senior ManagementBe honest with the employees and pay them better salaries.

    Yes, I would recommend this company to a friend

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    Toxic Culture

    Senior Vice President (Former Employee)
    Mettawa, IL

    ProsThe CEO is a absolutely phenomenal leader and has a clear vision for the future.

    ConsThere are a number of really toxic leaders in the organization and the company is very bureaucratic. While there are some that are now gone, there are still a number that they need to take action on.

    Advice to Senior ManagementConsistently take action on individuals that do not live the culture you are trying to create,

    No, I would not recommend this company to a friend

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    Mediocrity Prevails! Propaganda Runs Rampant!

    Senior Compliance Officer (Former Employee)
    Mettawa, IL

    ProsBenefits and Time Off. Be careful work life balance and work from home are determined by the department head. I never experienced work from home and was told upon hiring it was a part of the corporate culture. Work life balance be prepared to tell your manager why you need time off, they decide if it is a good enough excuse.

    ConsDepartment Management was stagnant. Wage increases and bonus were based on time with company, not on merit. Employees near retirement were protected and not required to produce. If you are LAZY and looking for a job and a paycheck this is the place. If you are ambitious, educated, want to be inspired or want to inspire others, I suggest you pass.

    Advice to Senior ManagementCultural Transformation is simple those with a moral compass do not pose a threat. Get rid of the employees who are culturally corrupt. You have work to do.

    No, I would not recommend this company to a friend

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    It Consultant developing a Loan Analysis project and upgrades to several DB2 mainframe Jobs.

    IT Consultant (Former Employee)
    Mettawa, IL

    ProsI was a leading member of an important new Loan project. Each day I was developing code, writing specifications, testing and reporting to my project team. In addition I made modifications upgrades to several working jobstreams and tested them. In all of these efforts I used several mainframe tools along with DB2, VSAM, REXX, CICS and Changeman.

    ConsHSBC was having severe financial loses and was unable to expand my contract after the completion of the project.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    If you seek career development and fair management -- keep looking

    Information Technology (Former Employee)
    Mettawa, IL

    ProsBenefits were pretty good, although employee portion starting to get more expensive
    Holidays and paid time off were nice (although not as nice as in Europe -- especially France)
    Remote working allowed pending role and manager approval.
    Decent technology implemented for employees including wireless phone headsets, VPN, and instant messaging

    ConsCulture of good old boys
    If you're not British nor a minority (sex, race) don't count on promotions
    Work/life balance with global timezones
    Funder of international terrorism and money launderer

    Advice to Senior ManagementCreate and manage to SMART goals and first hold yourselves accountable

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Downsizing in US

    Consultant Business Systems (Current Employee)
    Mettawa, IL

    ProsGood benefits over all a good long term company.

    ConsBoil the ocean for any changes , too difficult to say what the culture is .

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Very positive

    Senior Analyst (Current Employee)
    Mettawa, IL

    ProsNice people, offering many opportunities for development.

    ConsBusiness in not growing and most of the portfolios are attritioning.

    Yes, I would recommend this company to a friend

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    Conservative bank with conservative pay

    Program Associate (Current Employee)
    Mettawa, IL

    ProsSupportive and collaborative culture with competitive bonus potential.

    ConsAt the time, working there for 3 years as a top performer led to high bonuses, but no increase in base salary and no promotions. They did a mediocre job at promoting top talent from within. Might be more opportunities now that the retail credit division I was in is owned by CapitalOne.

    Advice to Senior ManagementAct quicker to recognize top performers and invest the resources to further the career growth of these individuals within the organization.

    No, I would not recommend this company to a friend

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    Corporate, large scale, non personalized,

    Director (Former Employee)
    Mettawa, IL

    Prosglobal infrastructure -- if your looking for overseas opportunities, HSBC is your place

    Conslacking customer service, everyone is a number

    Advice to Senior ManagementPersonalize it

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at HSBC Bank USA reviews and ratings in Mettawa, IL — including employee satisfaction and approval rating for HSBC Bank USA CEO Irene Dorner. All 35 reviews posted anonymously by HSBC Bank USA employees.