HSBC Bank USA Reviews in Mettawa, IL

Updated April 16, 2014
Updated April 16, 2014
465 Reviews
3.2
465 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HSBC Bank USA Chief Executive Officer Irene Dorner
Irene Dorner
112 Ratings

Review Highlights

Pros
  • For most people, work life balance is probably the best thing about working here (in 52 reviews)

  • Be careful work life balance and work from home are determined by the department head (in 21 reviews)


Cons
  • Work/life balance with global timezones (in 12 reviews)

  • cronyism, lack of diversity, not upholding mission statement by senior management (in 18 reviews)

More Highlights

35 Employee Reviews Back to all reviews

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  1.  

    It Consultant developing a Loan Analysis project and upgrades to several DB2 mainframe Jobs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Consultant  in  Mettawa, IL
    Former Employee - IT Consultant in Mettawa, IL

    I worked at HSBC Bank USA as a contractor for less than a year

    Pros

    I was a leading member of an important new Loan project. Each day I was developing code, writing specifications, testing and reporting to my project team. In addition I made modifications upgrades to several working jobstreams and tested them. In all of these efforts I used several mainframe tools along with DB2, VSAM, REXX, CICS and Changeman.

    Cons

    HSBC was having severe financial loses and was unable to expand my contract after the completion of the project.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great learning opportunities to enhance your skills and develop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Finance Manager  in  Mettawa, IL
    Current Employee - Senior Finance Manager in Mettawa, IL

    I have been working at HSBC Bank USA full-time for more than 5 years

    Pros

    -free training facility
    -alot of systems to learn from
    -diverse

    Cons

    -too many systems
    improvements to processes

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    Toxic Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President  in  Mettawa, IL
    Former Employee - Senior Vice President in Mettawa, IL

    I worked at HSBC Bank USA full-time for more than 10 years

    Pros

    The CEO is a absolutely phenomenal leader and has a clear vision for the future.

    Cons

    There are a number of really toxic leaders in the organization and the company is very bureaucratic. While there are some that are now gone, there are still a number that they need to take action on.

    Advice to ManagementAdvice

    Consistently take action on individuals that do not live the culture you are trying to create,

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    My experience at HSBC has been mixed; some good times and some bad times during the eight years working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Mettawa, IL
    Current Employee - Vice President in Mettawa, IL

    I have been working at HSBC Bank USA full-time for more than 8 years

    Pros

    HSBC is a large Global Financial Institution and is well respected and connected in Asia. I have learned a great deal working there, and have met some really talented people.

    Cons

    HSBC is downsizing the US footprint and there is a lot of uncertainty regarding the stability of employment. I am not sure if my job will be there at the end of this year.

    Advice to ManagementAdvice

    Be honest with the employees and pay them better salaries.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Mediocrity Prevails! Propaganda Runs Rampant!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Compliance Officer  in  Mettawa, IL
    Former Employee - Senior Compliance Officer in Mettawa, IL

    I worked at HSBC Bank USA full-time for more than 3 years

    Pros

    Benefits and Time Off. Be careful work life balance and work from home are determined by the department head. I never experienced work from home and was told upon hiring it was a part of the corporate culture. Work life balance be prepared to tell your manager why you need time off, they decide if it is a good enough excuse.

    Cons

    Department Management was stagnant. Wage increases and bonus were based on time with company, not on merit. Employees near retirement were protected and not required to produce. If you are LAZY and looking for a job and a paycheck this is the place. If you are ambitious, educated, want to be inspired or want to inspire others, I suggest you pass.

    Advice to ManagementAdvice

    Cultural Transformation is simple those with a moral compass do not pose a threat. Get rid of the employees who are culturally corrupt. You have work to do.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    If you seek career development and fair management -- keep looking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology  in  Mettawa, IL
    Former Employee - Information Technology in Mettawa, IL

    I worked at HSBC Bank USA full-time for more than 5 years

    Pros

    Benefits were pretty good, although employee portion starting to get more expensive
    Holidays and paid time off were nice (although not as nice as in Europe -- especially France)
    Remote working allowed pending role and manager approval.
    Decent technology implemented for employees including wireless phone headsets, VPN, and instant messaging

    Cons

    Culture of good old boys
    If you're not British nor a minority (sex, race) don't count on promotions
    Work/life balance with global timezones
    Funder of international terrorism and money launderer

    Advice to ManagementAdvice

    Create and manage to SMART goals and first hold yourselves accountable

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Downsizing in US

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant Business Systems  in  Mettawa, IL
    Current Employee - Consultant Business Systems in Mettawa, IL

    I have been working at HSBC Bank USA full-time for more than 5 years

    Pros

    Good benefits over all a good long term company.

    Cons

    Boil the ocean for any changes , too difficult to say what the culture is .

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Mettawa, IL
    Current Employee - Senior Analyst in Mettawa, IL

    I have been working at HSBC Bank USA full-time for more than 10 years

    Pros

    Nice people, offering many opportunities for development.

    Cons

    Business in not growing and most of the portfolios are attritioning.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Conservative bank with conservative pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Associate  in  Mettawa, IL
    Current Employee - Program Associate in Mettawa, IL

    I have been working at HSBC Bank USA full-time for more than 5 years

    Pros

    Supportive and collaborative culture with competitive bonus potential.

    Cons

    At the time, working there for 3 years as a top performer led to high bonuses, but no increase in base salary and no promotions. They did a mediocre job at promoting top talent from within. Might be more opportunities now that the retail credit division I was in is owned by CapitalOne.

    Advice to ManagementAdvice

    Act quicker to recognize top performers and invest the resources to further the career growth of these individuals within the organization.

    Doesn't Recommend
    Approves of CEO
  11.  

    Corporate, large scale, non personalized,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Mettawa, IL
    Former Employee - Director in Mettawa, IL

    I worked at HSBC Bank USA full-time for more than 5 years

    Pros

    global infrastructure -- if your looking for overseas opportunities, HSBC is your place

    Cons

    lacking customer service, everyone is a number

    Advice to ManagementAdvice

    Personalize it

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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