HSBC Canada

www.hsbc.ca

HSBC Canada Reviews in Canada

Updated January 24, 2015
Updated January 24, 2015
173 Reviews
3.1
173 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Paulo Maia
10 Ratings

Review Highlights

Pros
  • Where positions allow it, they offer the best work-life balance you could find (in 10 reviews)

  • Good benefits, in the IT department folks generally get 25-30 days of annual vacation (in 10 reviews)


Cons
  • Long hours, not much work life balance (in 6 reviews)

  • Extremely long hours, and your lunch time can be sacrificed at the whim of a manager (in 7 reviews)

More Highlights

126 Employee Reviews Back to all reviews

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  1.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Services Representative in Calgary, AB (Canada)
    Former Employee - Customer Services Representative in Calgary, AB (Canada)

    I worked at HSBC Canada

    Pros

    I worked here as a CSR for a year. the supervisor and manager were both easy going, but professional. Coworkers were also great, mostly post secondary students working part-time. pleasent environment, well organized system, overall an excellent company to work for.

    Cons

    I am Korean and many Chinese clients who could never speak English talked to me in Chinese. This was a bit difficult, because even when I told them over and over again in English that I cant dpeak Mandarin nor Cantonese, they kept on going. In the end it worked out by communicating with gestures :)

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Can be a lot better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at HSBC Canada full-time (more than 5 years)

    Pros

    Good time-off policies. Good benefits. A lot of great co-workers.

    Cons

    Salary is not commensurate with work load/responsibilities. No clear path advancement in place. Management is not very sympathetic and oftentimes threatening/bullying. No real direction, changes are done on a whim. Technologies in place are often either not functioning properly or limited in capabilities. Numerous trackers in place yet no real reward for hard work and/or achievements.

    Advice to ManagementAdvice

    Please consider walking in rank and file shoes to know exactly what we go through on a daily basis.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    One of the kind organization in West Coast Canada with limited career path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Finance Manager in Vancouver, BC (Canada)
    Former Employee - Senior Finance Manager in Vancouver, BC (Canada)

    I worked at HSBC Canada full-time (more than 5 years)

    Pros

    Great people to work with. Lots of learning opportunities and internal transfer opportunities but no way up since the Bank is getting flatter and moving senior jobs overseas.

    Cons

    Lay offs and off-shoring jobs are constant topics nowadays. Hard to find next job once leave the bank unless you move to Toronto or New York.

    Advice to ManagementAdvice

    EBITA is a short term goal. Losing loyalty a

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Good company going through many exciting initiatives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Quebec, QC (Canada)
    Former Employee - Analyst in Quebec, QC (Canada)

    I worked at HSBC Canada full-time (more than 3 years)

    Pros

    The company is going through some major structural transformations. It's a very exciting time to join the company.

    Cons

    The con comes comes side by side with the pro, positions in some departments are not structured

    Advice to ManagementAdvice

    They are doing a great job

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Manager misrepresented opportunity and compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager, Commercial Banking in Edmonton, AB (Canada)
    Current Employee - Senior Account Manager, Commercial Banking in Edmonton, AB (Canada)

    I have been working at HSBC Canada

    Pros

    good experience, good benefits, worked with some really good people, you can get promoted if you stay long enough or outlast your piers

    Cons

    Middle manager are afraid of senior management, threats of making career limiting moves run rampant. Management seldom ask are we supporting you is there anything we can help you to do your job better. The culture doesn't make you want to do a good job, work life balance does not exist. The variable income is the worst I have ever seen I was a top over performing individual in my division and regularly got a lower variable pay than a colleague that consistently did not achieve his revenue or other financial metric targets

    Advice to ManagementAdvice

    ask people for their opinion, act like you are interested and actually care. Don't say you care and then completely act like you don't Linda Seymour should conduct some exit interviews and she might find out how bad some of her middle managers (VP & AVP level) are.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    one year at HSBC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst, Business Systems in Toronto, ON (Canada)
    Current Employee - Senior Analyst, Business Systems in Toronto, ON (Canada)

    I have been working at HSBC Canada as a contractor (more than a year)

    Pros

    worldwide name, international teams to work with, latest technology and world renowned softwares, nicely drafted procedure documents

    Cons

    very bureaucratic type of working style... too lengthy procedures and highly complex organization structure to work with

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Not bad

    Current Employee - Premium Banker in Vancouver, BC (Canada)
    Current Employee - Premium Banker in Vancouver, BC (Canada)

    I have been working at HSBC Canada full-time (more than a year)

    Pros

    Global bank, lots of opportunities abroad.
    The pay is better than most banks
    Good benefits

    Cons

    not focused on anything but premier. Don't care about anything else. Salary is good, but you dont get sick time off, it is deducted from vacation time.

    Advice to ManagementAdvice

    ditch advance and retail banking

  9. 1 person found this helpful  

    Organization is slow and inefficient.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Toronto, ON (Canada)
    Current Employee - Analyst in Toronto, ON (Canada)

    I have been working at HSBC Canada as a contractor (more than a year)

    Pros

    Sociable culture, pay is competitive

    Cons

    Inefficiencies, too much bureaucracy, many contractors, slow to convert to full-time perm

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Leading international bank in canada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premium Banker in Vancouver, BC (Canada)
    Current Employee - Premium Banker in Vancouver, BC (Canada)

    I have been working at HSBC Canada full-time (less than a year)

    Pros

    Hsbc canada has the mostInternational advantage

    Cons

    Lack of convenience for locals

    Advice to ManagementAdvice

    Improve products and services

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    A good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Canada full-time

    Pros

    It is a big company

    Cons

    some of the technologies are too old

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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