HSBC Canada
3.0 of 5 147 reviews
www.hsbc.ca Lethbridge, Canada

HSBC Canada Reviews

Updated Jun 26, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.0 147 reviews

                             

100% Approve of the CEO

(no image)

Paulo Maia

(3 ratings)

48% of employees recommend this company to a friend
147 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Where positions allow it, they offer the best work-life balance you could find"
    in 7 reviews
  • "Nice building; good benefits; people generally fine to work with"
    in 8 reviews
Cons:
  • "Long long hours with no OT pay since everyone is considered a "manager""
    in 7 reviews
  • "Lots of senior management changes and direction changes"
    in 7 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Overall, it was a good experience, hence I stayed there for 5+ years.

    Project Manager (Former Employee)
    Toronto, ON (Canada)

    ProsBenefits package is pretty good and vacation days are fairly generous. Better than other people I've spoken to that also work in the banking industry. I work on projects and the people I generally deal with are pleasant to work with. I did like the culture and value of HSBC.

    ConsI find that the salary is not as competitive as other banks. Probably not a con for everybody but their head office is in Vancouver. Since I work in a project environment, majority of our meetings were held online/ over conference lines. Face to face meetings were not always possible.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Great opportunities if you know where to look in an international bank.

    Anonymous Employee (Former Employee)

    ProsStrong global brand, international bank, located in Vancouver

    ConsTop heavy, and limited banking in Canada

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    personal banker

    Anonymous Employee (Current Employee)

    Prosgood salary nice staff good working environment stable

    Consfew opportunity to grow, few full time position for personal banker , manager gave you too much pressure most client speak cantonese

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No

     

    great team and work environment

    Customer Service Representative (Former Employee)

    Pros-great people to work with in a great team atmosphere
    -good opportunity to learn and gain experience

    Cons-limited opportunity to gain exposure to other business areas

    Advice to Senior Management-provide more development opportunities

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Terrible, just terrible.

    Business Systems Consultant (Former Employee)
    Burnaby, BC (Canada)

    ProsIf you can figure out what game to play, and then figure out how to play it well - there will be success for you here.

    ConsWhere to begin?
    - non-existent communication between "management" and the analysts.
    - they won't pay for the time you have worked, only what they arbitrarily *think* you have done
    - the technology is antiquated and no one appears concerned about actually improving anything, save for looking good in the face of other departments
    - and do not bother trying to learn anything. no one talks and there is no documentation.
    - do not bother thinking for yourself, there is no room for that here. Emails with unsavoury grammar will be composed on your behalf and you will be expected to send them as your own, whether or not you agree with its message.
    - if you like a collaborative work environment - this is definitely *not* the place for you.
    - if you like professionalism - this is also not the place for you.

    Advice to Senior ManagementRun!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    2 people found this helpful  

    Waste you life

    QA Manager (Current Employee)
    Vancouver, BC (Canada)

    ProsA famous brand, that's it!

    Cons- Very easy to maintain your job if you are "smart" enough, just play with them, when everybody is fighting for their tasks, you can only cost 2 hours to finish the job for the whole week, then pretend hard working
    - Very easy to deal with the managers or whoever above your position, just play your role like in a drama, say what they think you should say, do what look smart but actually stupid as management suggested.
    - Very easy to feel proud if you are in IT department, as they are using systems from Jurassic Period, if you know a bit Database, or coding .NET ...just something very superficial, you may look like a HERO to them.
    - Very nice OLD employ will teach you get a long with managers, as they will be your reference in the future.
    - Very nice peers will strongly support you to find another job outside of the company when they think you are a danger one, who blocked their way up.
    - Very hi-tech management will provide you a blackberry to ring you up at 2 am and asks you to give a response in 20 mins without over time pay.
    - Very easy to avoid making any trouble at work, what you need to know is make things as big as you can, let as many as ppl to involve, they will fight with each other very quickly and eventually totally forget about who you are and what you have done, sometimes even yourself dont know who you are!
    - Very fair anonymous survey every year as all managers will 100% sure who gave them negative feedback.

    Advice to Senior Managementyou guys are hopeless

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    3 people found this helpful  

    THE WORST PLACE TO WORK !

    Project Manager (Former Employee)
    Vancouver, BC (Canada)

    ProsIf you want to "sounds good" in your resume, then it might be worth.

    Benefits are not bad, but compares what you contribute to the company, it is just OK.

    ConsOver 80% of your energy need to be wasted on office politics, as you never know the person sitting beside you could be your manager's wife, uncle, aunt, father in law, or "mate" at night

    Doing work smart could not be the reason to get promoted, but if you know the rule of the game, you will probably win. Example: when everybody looks like idiot in the meeting, and someone is doing the job incorrectly, the best idea is shut your mouth up, and act as an idiot as everyone else, otherwise , you will be "let go" soon. whenever anythings up, the first thing you should do is cover your own a**!

    If you want to stay there in the rest of your life, you should either work hard as a DOG without no respect, or you work as an a**hole to get in good relationship with those big a**holes by ALL MEANS, this is the rule of the game at there forever.

    System running down is a common "event" there, as LOW IQ people all over to do the system design, analysis, and management, and no one really care what they did for the bank really, no one care their peers really.

    Advice to Senior ManagementEat healthy food

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    nonena

    Anonymous Employee (Current Employee)

    Prosflexible hours, friendly team entry level

    Conspicking favorite, unstable locations, rotation

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    3 people found this helpful  

    The worst financial institution to work for in Canada. No wonder HSBC is losing $$$ annually

    Personal Banker (Former Employee)
    Edmonton, AB (Canada)

    ProsYou get lots of "training" and "supervision" by unskilled managers (basically everyone above you is a manager), and all the managers play favourites. So if you want to work for a company that reminds you of how junior high or high school is like, by all means work for HSBC Canada.

    There's always water in the water cooler.

    Cons1) Almost minimum wage

    2) Extremely long hours, and your lunch time can be sacrificed at the whim of a manager

    3) Computer systems dating back to the 1980s. If you like working with multiple programs (last update is 1995) to do one simple transaction, then HSBC Canada is for you.

    4) Inconveniently strict and illogical banking policies that will anger 99% of customers, and guess what, you have to explain to them why the bank cannot and will not give them their money when requested.

    5) Your colleagues gossip and stab you in the back at the first chance to do so.

    6) Your managers will try their best to make you look and feel dumb, as per junior high and high school tactics.

    7) HSBC Canada treats their employees worse than new customers because we aren't allowed line of credit or loans of under $5k after over a year's experience, while newcomers to the country get $10k loan just because they work for an international auditing company?

    Advice to Senior ManagementFire all manager and above employees who have been at the bank since the 1990s. Your bank functions like it's still the 20th century, and there are lots of newly-hired slaves being beaten down and forced to "learn" how to be clones of your past hiring mistakes.

    Update your computer systems please. Why do your employees need to use three different programs on three different windows in a small 14-inch screen to do one simple transaction? At TD, that very transaction takes 1 screen only.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Frustrating

    Anonymous Employee (Current Employee)
    Vancouver, BC (Canada)

    ProsMajority of staff are great people. Local office tries best to accommadate staff.

    ConsVery sales focus and where all the money is given out. And if you are not in sales, manage cost, manage cost, manage cost. At one point will squeezing the rock be pointless? No monetary recoginition even if you did save the company hundreds of thousand annually in cost savings.

    Advice to Senior ManagementRecognize those contribute real annual savings or their ideas will be kept to themselves, no longer be shared and loyalty is out the window.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for HSBC Canada? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at HSBC Canada reviews and ratings — including employee satisfaction and approval rating for HSBC Canada CEO Paulo Maia. All 147 reviews posted anonymously by HSBC Canada employees.