HSBC Holdings

www.hsbc.com

HSBC Holdings Reviews in London, England

Updated January 21, 2015
Updated January 21, 2015
1,019 Reviews
3.5
1,019 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
293 Ratings

Review Highlights

Pros
  • Work-life balance gets much better starting second year when you are more adapted (in 117 reviews)

  • Work from home is always a plus, but you can't always do so (in 25 reviews)


Cons
  • Terrible work life balance for a great deal of the employees (in 37 reviews)

  • Lots of senior management changes and their dedication in investing US is not clear (in 50 reviews)

More Highlights

105 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Analyst in London, England (UK)
    Current Employee - Human Resources Analyst in London, England (UK)

    I have been working at HSBC Holdings full-time (less than a year)

    Pros

    Great work life balance
    Good company culture
    Varied work

    Cons

    Lack of pace at work
    Lack of decision making

    Recommends
    Neutral Outlook
  2.  

    The NHS of Banking - Too Big, Too Complex, Too Inefficient !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager, Vice President in London, England (UK)
    Former Employee - Senior Manager, Vice President in London, England (UK)

    I worked at HSBC Holdings as a contractor (more than 3 years)

    Pros

    Good friendly work culture, good facilities and flexi-hours. Worked at both the investment and commercial bank. Benchmarking with an American bank, the culture is more pleasant and less aggressive across all levels of management.

    Cons

    1. Bank rife with bureaucracy - particularly within the commercial bank.
    Too many middle office people pushing paper work from one person to another, filling up forms that are not targeted and relevant to the business. With a few exceptions, most staff working there more than 10 years are "dead-wood" - find that their purpose of working there is to collect their pay monthly pay cheques and those at middle management often act as "blockers" to the detriment of getting things done. "To move a pen from A to B takes painstaking months compared to days"; too much emphasis on admin and less on the content of the job that needs to be done. Business units too siloed - lots of duplication and lack of communication.

    2. Projects are meaningless
    Huge reliance on contractors for day-to-day work who should be converted to permanent staff. Too much reliance on "programme managers"; do not understand what their role is but am told they are suppose to act as auditors to ensure "change delivery"; believe any change should be done by bona fide external consultants (BCG, McKinsey etc...) within a stipulated time frame.

    Advice to ManagementAdvice

    Get rid of the huge layers of middle management particularly in support functions; adopt a flatter management structure with less number of line management reporting - get rid of the country matrix, its makes the reporting structure too complex. Country and regional CEOs should be eliminated, this should not be a full-time job. The roles should be replaced by existing senior product representatives who should "double-hat" assuming their existing product roles as well as being the PR/Regulatory representatives for their countries - this structure is adopted by American banks. I believe there is room to get rid of 1/3 of support staff in middle and back office within the support functions such as marketing and human resources who do nothing but push paper around. Also need to adopt a more visible internal communication strategy, in my three years at HSBC, there is no "townhall" where I can physically attend or via video conference to see top management deliver their strategy updates. All communication are channeled via email or by a 4-minute video and uploaded to the intranet - maybe they are too shy!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Summer Internship - Retail Banking and Wealth Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in London, England (UK)
    Former Employee - Summer Intern in London, England (UK)

    I worked at HSBC Holdings

    Pros

    Able to shape the internship into what you want to do

    Cons

    No real structure
    Boring at times

    Advice to ManagementAdvice

    Make sure branches have a better idea of how to keep you busy

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    pleasant

    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)

    I have been working at HSBC Holdings full-time (more than a year)

    Pros

    work life balance, team atmosphere

    Cons

    compensation, social aspect isnt as good as other banks

  6. 1 person found this helpful  

    If you want to work here, join Unite to defend yourself from bad management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RBM in London, England (UK)
    Former Employee - RBM in London, England (UK)

    I worked at HSBC Holdings

    Pros

    The Bank is great at promoting excellent working practices, good values and behaviours and progression based on value adding performance.

    Cons

    The changes to the way we work are not supported by outdated, unrealistic and old Area Directors and managers....get rid of the lot of them and bring in new people that can actually champion your cause! Join Unite, ER and HR sit in the pockets of these rubbish managers.

    Advice to ManagementAdvice

    Get rid of your ''old'' managers and get in some new blood that actually champion good values and behaviours!

    Doesn't Recommend
    Negative Outlook
  7.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)

    I have been working at HSBC Holdings full-time (less than a year)

    Pros

    Great ppl, great opportunities, great history

    Cons

    there is no work life balance

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Decent employer that will recognise effort.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in London, England (UK)
    Current Employee - Finance Manager in London, England (UK)

    I have been working at HSBC Holdings full-time (more than 10 years)

    Pros

    Will strongly encourage staff to develop their skills but it is up to the staff to make the running. Little evidence of them and us culture between staff and management. Good career opportunities on a global basis. Good HQ location.

    Cons

    Bureaucracy, especially that created by a self serving HR dept getting the business to do their work. Who you know is as important as what you know.

    Advice to ManagementAdvice

    Rein in the HR dept and stop them lumbering the business with work.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience Designer/Researcher in London, England (UK)
    Current Employee - User Experience Designer/Researcher in London, England (UK)

    I have been working at HSBC Holdings as a contractor (less than a year)

    Pros

    relaxed environment, Had varied projects to handle

    Cons

    team members were on different sites, but communication via chat and video conferencing was very helpful indeed

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  10.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Banking Analyst in London, England (UK)
    Current Employee - Investment Banking Analyst in London, England (UK)

    I have been working at HSBC Holdings full-time (less than a year)

    Pros

    Easy life to start working

    Cons

    Not as reputable as other competitors

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    KYC Subject Matter Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - KYC Subject Matter Expert in London, England (UK)
    Current Employee - KYC Subject Matter Expert in London, England (UK)

    I have been working at HSBC Holdings full-time (more than a year)

    Pros

    Learning opportunities, multicultural staff, well known brand, working from home

    Cons

    Low salaries, work and life balance

    Advice to ManagementAdvice

    Pay more to keep the professional staff within the company

    Recommends
    No opinion of CEO

Work at HSBC Holdings? Share Your Experiences

HSBC Holdings

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.