HSBC Holdings Reviews

Updated August 28, 2015
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3.3
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HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
370 Ratings

Pros
  • Flexible time with work/life balance (in 117 reviews)

  • flexible working, able to work from home once if not twice a week (in 25 reviews)

Cons
  • No work/life balance in phone positions (in 37 reviews)

  • senior management don't seem to care too much about those who actually do the work (in 50 reviews)

More Pros and Cons

3,252 Employee Reviews

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  1. Helpful (1)

    HSBC - Not Such a great company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Systems Analyst in Prospect Heights, IL
    Former Employee - Senior Business Systems Analyst in Prospect Heights, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    As a global company you will gain experiance working with other countries and cultures. This type of experiance is invaluable within a global perspective.

    Cons

    Promotions are seldom given out to those people who do the most work in a competent and equitable manner. The jobe is a virtual pressure cooker where more is expected from you with little regard to your needs. Many employees are expected to work 50 or more hours per week with no compensation or allowable time off. I have seen many instances where management has abused their employees verbally.

    Advice to Management

    They need to improve morale. The best way is to ease up on the time requirements for many software installations. They have many good employees but they may lose more if the workplace continues to be a place where stress is the norm.


  2. Didn't like the place.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Not particularly stressful. No one works particularly hard and the hours are not long.

    Cons

    Lack of transparency and communication from Management. If you are not 'in the loop' (ie. British/male) you have little opportunity for advancement. Left hand doesn't know what the right hand is doing. Complete lockdown of computers and systems...borderline nanny state.

    Advice to Management

    Wake up and smell the coffee. You have a great franchise and you are doing nothing to enhance it. The stock price hasn't changed in 5+ years. Where is the value you are creating?


  3. Helpful (2)

    Nice job to have while you are looking for a better one

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service & Sales Associate in Wood Dale, IL
    Former Employee - Customer Service & Sales Associate in Wood Dale, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Excellent Benefits. Decent employment stability. Tough economy now, limited opportunities are available in the job place. HSBC has an excellent benefit package that includes tuition reimbursement. This could alllow one to continue their education while working. Good overall health and other benefits as well. One of the few companies left that actually has a pension plan

    Cons

    Below average compensation and advancement opportunities

    Advice to Management

    Empower the employees more.


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  5. Bad place to work without caring for people. Not a very professional place to work.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Large international firm that might give you some edges.

    Cons

    HR is useful for filing complaint for abuse such as verbal abuse. Don't work at HSBC.

    Advice to Management

    They better figure out how to treat people right.


  6. Helpful (1)

    A culture of bullies and charlatans.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Agressive pay packages, good health, dental, and 401k/pension. Generous time-off policy.

    Cons

    Pay for performance culture has created an environment of management that only focuses on making their annual bonus. Limited diversity of thought; management has a tendency to only promote people with similar views and management styles. Lack of risk management.

    Advice to Management

    Make bonuses based on longer performance periods. Try to create greater diversity in thought patterns and allow opposing viewpoints to be heard regarding strategy.


  7. Helpful (3)

    "Your future with HSBC is [not in the US]" -- CEO, HSBC North America, May 2009 -- It shows in the over 12000 jobs cut

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Mettawa, IL
    Current Employee - Manager in Mettawa, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Mettawa facility is very nice--gym, great cafeteria, open work space plan. Benefits package is satisfactory. Salaries for managers and below will be in the medium range of the market. If you are internationally mobile, many opportunities exist.

    Cons

    "Grade on the curve" performance evaluation system (you're ranked and get a bonus or not/keep your job or not/) against your peers, HSBC exiting businesses in US. CEO has moved from London to Hong Kong. Mediocre benefits and mid-range salaries. Commute to Mettawa is horrible from anyplace in Chicago. Exceptionally political environment-- unfairness in promotions an ongoing company-wide issue with employees. Workload is onerous due to under staffing. Training is online and most trainers have been let go, as have most employee communications people.

    Advice to Management

    Start treating people as profit generators instead of cost centers.


  8. Worst Job I've EVER had!!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector
    Former Employee - Collector
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great Pay Ample amount of time off

    Cons

    Very stressful Absolutely little to no help from most management

    Advice to Management

    Please treat the employees like grown human beings; not like animals and children. When help is asked for, please DO NOT lie and say that you ALL are on break because you find better use in "chatting" with a friend.


  9. It’s householder bank, not HSBC

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salinas, CA
    Former Employee - Anonymous Employee in Salinas, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You will get a big title easily. If a director title without any direct reports means something to you, the company is the right place for you. However, you will still work as an individual contributor in a small cubical.

    Cons

    The products/services are targeting low end customers. The company’s strategy is to promote people who have very harsh personality in order to make the business model work. Eventually, the managers are like a collection of high-educated used car dealers.

    Advice to Management

    You cannot convert a sub-prime lender to a global bank, period


  10. Helpful (6)

    Run away, run away

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Salinas, CA
    Current Employee - Vice President in Salinas, CA
    Doesn't Recommend

    Pros

    HSBC Group is a great global company.

    Cons

    Card Services division in Salinas is awful. Morale is at absolute lowest. Group is not committed to card business in U.S. Senior Management cannot be trusted. Hypocrisy and bureaucracy at every turn. Only growth opportunities are if you are willing to go international

    Advice to Management

    Quit


  11. Helpful (1)

    Sucks

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend

    Pros

    used to be the way the company went and promoted their workers, but recent economy sent upper level management to treat employees like trash

    Cons

    upper level management - the harsh economy and their retaliation towards employees to get them to quit - moving the wrong direction

    Advice to Management

    treat employees the way they should be treated - respect is earned not automatically there especially when you change mind



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