HSBC Holdings Reviews

Updated July 5, 2015
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3.3
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Recommend to a friend
Approve of CEO
HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
297 Ratings

Pros
  • Flexible time with work/life balance (in 117 reviews)

  • flexible working, able to work from home once if not twice a week (in 25 reviews)

Cons
  • No work/life balance in phone positions (in 37 reviews)

  • senior management don't seem to care too much about those who actually do the work (in 50 reviews)

More Pros and Cons

3,065 Employee Reviews

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  1. Customer Service Officer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Officer in London, England (UK)
    Former Employee - Customer Service Officer in London, England (UK)

    I worked at HSBC Holdings (Less than a year)

    Recommends
    Recommends

    Pros

    Excellent training program for employees. Superb career growth prospect.

    Cons

    Needs to provide more support for employees to progress in their choice of career. Need to provide flexibility to shift departments to choose desired career path.


  2. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in London, England (UK)
    Current Employee - Cashier in London, England (UK)

    I have been working at HSBC Holdings full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good bonus, great team of people to work with

    Cons

    A lot of pressure to make appointments, no space for a promotion


  3. Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Holsworthy, England (UK)
    Current Employee - Cashier in Holsworthy, England (UK)

    I have been working at HSBC Holdings full-time (More than 5 years)

    Pros

    Good benefits. I think there's good career opportunities of you are based in cities.

    Cons

    Poor salary system. Low wage for what is expected of you, but maybe it's just the south west.


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  5. Business Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at HSBC Holdings

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Exciting opportunities and a huge variety of commercial customers.

    Cons

    Pay levels and performance measurements


  6. Management not managed properly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Pune (India)
    Former Employee - Software Engineer in Pune (India)

    I worked at HSBC Holdings full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company only for persons who wants to stay and relax.

    Cons

    Talent are only judged by managers.
    A bad manager is hard to surpass and a person can't raise his voice is caz there is no proper management.
    I waited 3 years for recognition but at end I had to quit job.

    Advice to Management

    Make proper management of raising ones voice and also hearing it. Caz even if you raise it managers they dont listen to it.


  7. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HSBC Holdings

    Pros

    Love work in GB Department.

    Cons

    Cannot do the analyst job

    Advice to Management

    No


  8. Interesting things to learn; terrible way to treat employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HSBC Holdings (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Lots of interesting things to learn about different industries
    Lots of young fun people
    Some good managers (generally the older ones who've built the business from scratch)
    Comprehensive training offered to get you started
    Easy to achieve senior job titles due to high turnover; looks good on resume, other banks have started to catch on, though.

    Cons

    Constant rotation of international managers into senior executive positions in different countries, leads to change for the sake of change. They are only around for 2-3 years (sometimes less), which is not enough time to effect meaningful change in a company the size of HSBC. But they need to put something on their resumes in terms of achievements, since their next job posting depends on the wonders they bring about in their current job, so they start reinventing the wheel, over and over again. Clients get mad, staff gets stressed, turnover goes crazy, paperwork (never in short supply in banking) escalates....and then the executive is transferred out, to his next position, a new guy comes in and the fun starts over.

    Limited advancement for local senior management, despite numerous years of service and significant contributions brought to the business.

    Very low pay, especially for recent graduates. Bonuses are often a joke. They sent threatening emails every time bonus time comes around, to warn people off sharing the info. People do anyways. Caveat: they will pay market rate if they hire you from a different bank. But if they groom you internally, you will make less than new hires at the same level, coming from a different bank.

    If you have any HR complaints, good luck to you. They do not care.

    Very high turnover. Some departments are literally a revolving door. One time, an entire department quit the bank in two tranches, 2 months apart. Most upsetting many old time managers which built the business and actually provide good training and guidance, end up leaving or get pushed out.

    Due to change for the sake of change, people's job titles can suddenly change radically, according to the new executive's re-organization scheme.

    Vacation is scarce and must be taken according to the bank's core leave policy (i.e. you are forced to take a big chunk of it in one go, whether that suits you or not). Sick days deducted from vacation, unless out for at least 3 consecutive days, and can present doctor's note.

    Very stingy with tuition reimbursement or study days.

    Long working hours, primarily filled with endless paperwork.

    Some departments and managers actively try to impede their employees from switching jobs or getting promoted (to be fair that is an issue in some other banks, as well).

    The bank pays lip service to how the employees are their most valuable resource, but actually treats people as disposable and easily replaceable.

    Generally low morale.

    Advice to Management

    Cease changing things just for the heck of it. It's counterproductive and expensive. Pay your young employees a living wage. Happy employees are realistically more productive.


  9. Nice work culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Pune (India)
    Former Employee - Software Engineer in Pune (India)

    I worked at HSBC Holdings full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have worked in HSBC GLT pune. Nice work culture, onsite opportunities if you are lucky.

    Cons

    Hike is not upto the mark

    Advice to Management

    Atleast listen to employees suggestions


  10. -

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings

    Pros

    Brand name and getting to know a lot of people

    Cons

    Hierarchy and tough to get approvals


  11. HSBC Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Hyderābād (India)
    Current Employee - Software Engineer in Hyderābād (India)

    I have been working at HSBC Holdings (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good work life balance,Good Management

    Cons

    Slaray structure should change,Should increase onsite oppurtunities



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