HSBC Holdings

www.hsbc.com
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HSBC Holdings Reviews

Updated March 5, 2015
Updated March 5, 2015
1,042 Reviews
3.5
1,042 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
301 Ratings

Review Highlights

Pros
  • Work-life balance gets much better starting second year when you are more adapted (in 117 reviews)

  • Work from home is always a plus, but you can't always do so (in 25 reviews)


Cons
  • Terrible work life balance for a great deal of the employees (in 37 reviews)

  • Lots of senior management changes and their dedication in investing US is not clear (in 50 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great micro culture but too bureaucratic

    Former Employee - Senior Manager in Chicago, IL
    Former Employee - Senior Manager in Chicago, IL

    I worked at HSBC Holdings

    Pros

    Lots of learning opportunity and mobility
    Strong management for card business unit
    Good recognition of high performers
    Decent benefits

    Cons

    Too bureaucratic that can stifle creativity
    Too focused on commercial banking

    Advice to ManagementAdvice

    Empower local management teams
    Streamline bureaucracy

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Bullied and pushed to multiple breakdowns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Leeds, England (UK)
    Current Employee - Customer Service Representative in Leeds, England (UK)

    I have been working at HSBC Holdings

    Pros

    I can't think of a positive.

    Cons

    The inefficient, bullying management. Cronyism. Attempt to control thoughts of employees.

    Advice to ManagementAdvice

    Get your act together.

    Doesn't Recommend
    Negative Outlook
  3.  

    Management Behaviour

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at HSBC Holdings as a contractor (less than a year)

    Pros

    A solid company looking to change and plenty of work lined up to tackle. Good new people joining the organisation who are looking to change the culture and how employees are valued

    Cons

    Lots of the 'Old guard' in the IT, (been there 15-20 years), world operating in old fashioned bully style techniques who completely disregard the employees values and more concerned about their own status

    Advice to ManagementAdvice

    Seek professional help in approach to understand how staff really feel. Concentrate not on an internal process that does not seem to work but more on an independent review, (external or completely divorced internal department), to understand what really goes on. The values promoted within the organisation as part of their ethos means nothing as the large majority of these do not exist within a large number of employees that would otherwise be shown the door and there is no real process to capture this. Try a 'valid' 360 degree process for feedback. I think you would be very very surprised

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Typical big bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at HSBC Holdings as a contractor (less than a year)

    Pros

    Salary not bad.
    Ample resources.
    Friendly culture.

    Cons

    Senior management shows little interest in finding out what's really going on, especially on the large change programmes.
    Poor selection of managers - not driven by demonstrable competence.
    Very weak processes - difficult to get anything done.
    Constant vacillation.

    Advice to ManagementAdvice

    Invest in much better management & controls. You have ample resources and could be far more effective and efficient with a little drive.

    Doesn't Recommend
    Negative Outlook
  6.  

    Swimming against a current

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings

    Pros

    Global scale with a strong brand and good core values.
    Lots of opportunity if you look internationally, especially, UK and HK.
    Good bonus rates (variable pay) and less volatile than other companies.

    Cons

    Bureaucracy, process and red tape everywhere you look.
    Very risk averse functions, no one is prepared to take calculated risks. Risk likelihood calc is more like > 0 don't do it or prove it can't happen.

    Advice to ManagementAdvice

    At the lower level of the organisation, controls are crippling the ability to do business. Actually start managing risks, that is evaluate likelihood and severity and then appropriately manage with technical controls not paper based check lists. Restructure the operational functions, quickly and invest in some technical automation for functions.
    KILL LOTUS NOTES ! Please.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Customer care associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Customer Care Associate in Singapore (Singapore)
    Former Contractor - Customer Care Associate in Singapore (Singapore)

    I worked at HSBC Holdings as a contractor (less than a year)

    Pros

    Friendly colleagues to help you and show you around especially when you are newly joined. Working environment is pretty good too.

    Cons

    There is no regular new product knowledge trainings for staff. If this is implemented on a regular basis, it helps in company's image as an overall

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Summer intern

    Former Intern - Intern in Jakarta (Indonesia)
    Former Intern - Intern in Jakarta (Indonesia)

    I worked at HSBC Holdings as an intern (less than a year)

    Pros

    Highly collaborative culture, good working environment

    Cons

    lack of structured internship program

    Advice to ManagementAdvice

    Please increase remuneration as it is not competitive

    Recommends
    Neutral Outlook
  9.  

    Great company going through a rough patch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings

    Pros

    Great organisation with a solid history and determination to learn from the past

    Cons

    It's too big, it's to big it's to big. Decision making is time consuming and even when taken globally can be very difficult to deliver regionally or locally.

    Advice to ManagementAdvice

    Keep streamlining and focusing on driving through the change agenda. Beware competing compliance teams and competing national regulators

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Be proactive and build as much knowledge and skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in London, England (UK)
    Current Employee - Associate in London, England (UK)

    I have been working at HSBC Holdings full-time (more than 3 years)

    Pros

    As a graduate you will be rotated through various areas, so there is a lot to learn. There is a good cafeteria to eat in, as well as coffee on all the transfer floors. The gym is also quite good. Good internal jobs board. People around you are quite friendly and helpful. Good pension matching scheme.

    Cons

    It's a very large organisation, so culture depends on in which business or function you work. Too many committees, working groups, matrix management, RACI matrices. Lots of people need to be consulted and sign-offs before anything happens. This, combined with under resourcing slows things down.

    Very hierarchical. Senior management will not talk to you, rarely even look you in the eye. They talk only amongst themselves, which doesn't make for the most friendly work environment. Most are building up for their next role. You will learn fast who you can and can't say hello to.

    Very political. The pace of work depends on the relationships people have with each other.

    Advice to ManagementAdvice

    Encourage senior management to interact with line staff. Be more transparent and open to challenge around policies and procedures.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings full-time (more than a year)

    Pros

    HSBC being one of the world's largest bank
    HSBC is a very good place to exhibit our selves

    Cons

    I don't have anything to comment about it

    Recommends
    Neutral Outlook

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