HUB International

  www.hubinternational.com
  www.hubinternational.com

HUB International Reviews

Updated December 12, 2014
Updated December 12, 2014
66 Reviews
2.9
66 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HUB International Chairman and CEO Martin P. Hughes
Martin P. Hughes
33 Ratings

Review Highlights

Pros
  • The work/life balance is a lot of talk and very little reality (in 5 reviews)

  • worked there for 3 months, good people, trainer was patient and helpful (in 5 reviews)


Cons
  • Work/life balance does not exist except for senior management, although there is a lot of talk about it (in 3 reviews)

  • Low Pay, High stress volume of work, (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Financial Lines Intern

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Lines in San Juan, PR
    Current Employee - Financial Lines in San Juan, PR

    I have been working at HUB International as an intern

    Pros

    Great exposure to senior management. The office I was working at was large enough that the clients were big companies but small enough that I was able to work directly with a senior VP on my projects.

    Cons

    At times work was monotonous. Apart from the summer long project I was tasked with, there really wasn't much else for me to do. Once I asked for more work I got it. So being upfront with your colleagues and mentors was key for my summer to be successful.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fine place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Account Manager
    Current Employee - Commercial Account Manager

    I have been working at HUB International full-time (more than 5 years)

    Pros

    For a large company it feels like a small agency. Regional management tries to stay involved but does not micromanage.

    Cons

    Work not evenly distributed. Good workers often overwhelmed. Slackers seems to be aloud to do as little as possible.

    Advice to ManagementAdvice

    Get rid of slackers and replace them with hard workers so work loads are manageable.

    Recommends
    Positive Outlook
  3.  

    A mixed bag of stress-inducing people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist
    Current Employee - Receptionist

    I have been working at HUB International full-time

    Pros

    The people here did help me through a rough personal situation. For that, I appreciate them.

    Cons

    The atmosphere is very tense most of the time. The company does not hire replacement staff quickly, and the turn-over rate has been high in the last year. Management expects employees to take on more than one person's tasks, but does not compensate accordingly.
    Suggestions have not been taken seriously; nor have complaints.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Company doesn't care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Grand Rapids, MI
    Former Employee - Account Manager in Grand Rapids, MI

    I worked at HUB International full-time (more than 5 years)

    Pros

    I met one of my best friends working here.

    Cons

    Where do I begin? This was the worst company where I have ever worked. Training was minimal to nonexistent. Raises were not given ("not in the budget" is what we heard every year), people were under paid for how much work we were given. When I was "promoted" I was told a salary amount, however, my paychecks were lower than anticipated. When I questioned the amount of my new salary, I was told that it included an approximate amount for potential bonus....so, basically my salary was hypothetical, not actual. Also, they fired people in groups of 2 or more throughout the years I was there due to "restructuring". The company is a joke. To this day when I hear about someone getting hired at Hub I feel sorry for them. Thank God I was able to get out of there after 5 or 6 years, and I actually got a real job that compensates fairly and cares about its employees.

    Advice to ManagementAdvice

    Get real.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Very progressive approach to employee benefits and client support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in San Diego, CA
    Current Employee - Account Manager in San Diego, CA

    I have been working at HUB International full-time (more than an year)

    Pros

    Best in practice in terms of how the organization is structured. Has a growing vision of it's position in the marketplace. Management is supportive of continuing education and you leaning quickly about internal process and important compliance issues facing client base. The support offered in compliance, communications and wellness is excellent and offers a platform for success.

    Cons

    Work life balance is non-existent and salary for support positions is not competitive. Agency just acquired by HUB and there were many cultural changes taking place that made existing employees feel dissatisfied.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Nice people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Executive in Phoenix, AZ
    Current Employee - Client Executive in Phoenix, AZ

    I have been working at HUB International full-time (more than 5 years)

    Pros

    Corporate vision and company values are good although branches have trouble implementing and adhering to same. The work/life balance is a lot of talk and very little reality. Good resources, although they are not utilized to the degree that is possible. People are talented, nice professionals. There is some flexibility in work schedule.

    Cons

    Work/life balance does not exist except for senior management, although there is a lot of talk about it. Turnover is very high. Support and service team is talented but very thin in numbers. Morale is low.

    Advice to ManagementAdvice

    To the management team: Why is the answer to everything "that's how it is"? Why are the branches denied resources?

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great learning position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Manager in Chicago, IL
    Former Employee - Business Development Manager in Chicago, IL

    I worked at HUB International full-time (more than an year)

    Pros

    Work life balance, great people, willing to help.

    Cons

    Not all postions have same advantage. The decentralized culture is both a blessing and a curse.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Review of Hub as a Brokerage and as an Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in San Francisco, CA
    Former Employee - Anonymous in San Francisco, CA

    I worked at HUB International full-time

    Pros

    There are pockets of very qualified high integrity individuals that came to be part of Hub. Mostly these individuals came from an acquisition and are life long employees due to the "golden" handcuffs and not because Hub is the best option as a company.

    Cons

    Poor leadership, no centralization of resources, sparing resources, no accountability, all about EBITA, not about the "team", staff, or clients.

    Advice to ManagementAdvice

    What goes around comes around!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    It's not too bad of a place to work but could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HUB International

    Pros

    Good caring manager, good coworkers.

    Cons

    Understaffed, overworked, underpaid. salary freezes. Upper management only looking at numbers and not paying attention to the underlying causes.

    Advice to ManagementAdvice

    Recognition of employees' job well done is nice but if that can be followed up with pay increases it would be even better. As someone else stated it appears that it's only the senior management folks who get promoted (and get raises) while staff members do not get anything. To some that's very demoralizing. Where would the organization be without the workers?

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    GROWING PAINS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HUB International full-time

    Pros

    Work life balance is there

    Cons

    Poor Leadership in the TX region

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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