HVM Reviews

9 Reviews
2.3
9 Reviews
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Gary A. DeLapp
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Employee Reviews

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  1.  

    Great Job If You Can Live With Limitations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Lead Front Desk Agent in Plano, TX
    Current Employee - Lead Front Desk Agent in Plano, TX

    I have been working at HVM

    Pros

    No previous hotel experience needed
    Always looking to promote from within
    Some of the managers really do care about the lives of their employees
    Multiple rewards programs in place
    Not a difficult job to have

    Cons

    There is not much room for advancement
    Very few hotels have an assistant manager; most hotels have just a hotel manager.
    The is no training program in place for employees looking to be promoted

    Advice to ManagementAdvice

    A management trainee program would be a great addition to the company.

    Doesn't Recommend
  2.  

    Last choice for a job. Company very very TOP HEAVY.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hotel Manager in San Francisco, CA
    Former Employee - Hotel Manager in San Francisco, CA

    I worked at HVM full-time (more than an year)

    Pros

    Good learning grounds for beginners in the Hotel industry

    Cons

    Purposely badly staffed. Managers get to do all the work.

    Advice to ManagementAdvice

    Learn quick, get out fast.

    Doesn't Recommend
    Negative Outlook
  3.  

    okay place if u dnt have a llife

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk in Mount Laurel, NJ
    Current Employee - Front Desk in Mount Laurel, NJ

    I have been working at HVM

    Pros

    easy work if you a student not much to do during a shift

    Cons

    shifts with one person on duty,mamagers dnt back you up against unreasonable guests, no set sechudle

    Advice to ManagementAdvice

    lighten up stp robing peter to pay paul expect the hotel to run good if you have it in good condition BACK YOUR EMPLOYEES UP PPL ARE CRAZY !!

    Doesn't Recommend
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  5.  

    Great job for student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Guest Service Representative in Columbus, OH
    Former Employee - Guest Service Representative in Columbus, OH

    I worked at HVM

    Pros

    Mostly easy work, alot of down time, ability to browse web, guests were mostly nice, sometimes get perks from guests

    Cons

    under-staffed and forced into working lots of days (including weekends). Guests can sometimes be a huge pain, very little training

    Advice to ManagementAdvice

    Offer more opportunities for advancement

  6.  

    Something's gotta give

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Guest Service Representative in Richmond, VA
    Current Employee - Guest Service Representative in Richmond, VA

    I have been working at HVM

    Pros

    Pros and cons vary per property. What I can say for the location I work for, may not be able to be said for another. This location has a great staff and great manager. Very family oriented and teamwork oriented. Everyone here basically looks out for each other and we all enjoy working with one another.

    Cons

    The company itself needs some serious restructuring. The financial downfall of the previous buyers has pretty much run the brand into the ground. I work here because I need a job, but growth potential is very limited and it is definitely not a job that I would recommend for someone needing full-time employment. The actual state of the hotels vary from location to location. You can never be certain what you're walking into. Several properties are in a state of serious disrepair and in need of renovation, and also are lacking in the amenities that guests would expect when staying at a hotel. Hopefully the new buyers (who were also previous buyers) will be able to remedy the situation with some expediency. In the meantime - the brand is suffering miserably, and the employees are as well.

    Advice to ManagementAdvice

    Good advice generally goes unheeded

    Doesn't Recommend
  7.  

    Bad management, you are not told what's expected of you. They barely give you hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Housekeeping in Anchorage, AK
    Former Employee - Housekeeping in Anchorage, AK

    I worked at HVM

    Pros

    Free weeklong stay for my family once a year. They let you have time off from work, but of course its because thy dont want to give you hrs

    Cons

    You will get rewarded for a guest's opinion of how clean their room is, not for the hard work you put into it.

    Advice to ManagementAdvice

    i dont have advice or feedback for management, they should already know how to treat ALL the people that work there equally.

    Recommends
  8.  

    Not a bad part-time job, however I doubt I'd do full-time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Guest Service Representative in Piscataway, NJ
    Former Employee - Guest Service Representative in Piscataway, NJ

    I worked at HVM

    Pros

    My hotel manager was extremely flexible, understanding, and willing to help at all times.
    Small family-like staff.
    Most guests were easy to deal with on a daily basis

    Cons

    The hotel would often run out of products or resources needed to ensure guests had a pleasant stay.
    I hated the signature shop calls.

    Advice to ManagementAdvice

    More staff is definitely needed at the hotel as it can be rather annoying when everyone tries to take off at the same time.

  9.  

    it's a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Guest Service Representative
    Current Employee - Guest Service Representative

    I have been working at HVM

    Pros

    It is comforting for me that I feel that I have job security in a time when many people are unemployed.

    Cons

    Poor pay, yearly raise are based on performance but the highest allowable raise is less than cost of living increases.

    Advice to ManagementAdvice

    More involvement with employees and day to day product quality. More active participation in daily production would make things go more smoothly.

    Doesn't Recommend
  10.  

    Work your but off to get no credit & lousy pay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Guest Services Representative
    Current Employee - Guest Services Representative

    I have been working at HVM

    Pros

    Managers are very understanding about personal issues and are happy to work around schedules. Very nice team of people to work with. Not very strict.

    Cons

    Not nearly enough training. You get in trouble for things your co-workers do. You will never just do the job you were hired for, you will do housekeeping and other things as well. The pay is horrible.

    Advice to ManagementAdvice

    With all of the things you expect your employees to do- I think you should pay them quite a bit more. The current pay rate is a joke!

    Doesn't Recommend

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