Hain Celestial

  www.hain-celestial.com
  www.hain-celestial.com

Hain Celestial Reviews

Updated October 28, 2014
Updated October 28, 2014
28 Reviews
2.2
28 Reviews
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Recommend to a friend
Approve of CEO
Hain Celestial Chairman, President, and CEO Irwin D. Simon
Irwin D. Simon
17 Ratings

Employee Reviews

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  1.  

    Underpaid with fringe enefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Relations Specialist in Boulder, CO
    Former Employee - Customer Relations Specialist in Boulder, CO

    I worked at Hain Celestial full-time (more than an year)

    Pros

    I worked in customer relations. Fundamentally, this meant first-line consumer contact for hundreds of products: everything from the storied tea to cosmetics. I love talking to people and have a passion for customer service, meaning this was the perfect place for me. Since most consumers love the products, about 80% of the calls were actually compliments! Happy clients are always a big plus anywhere. Discounts on those yummy products was also a plus. Discounts on those yummy products was also nice.

    Cons

    Given the mantra from upper-ups that customer relations was "literally the most important department after production" (evidenced by the absurd number of products we were charged with representing—I conducted many a long "consultation" with people about facial cleansers with nothing more than a company script in front of me), it was ever the mystery that we were some of the lowest paid (hourly, with a steady rotation of temps). Having moved on to become a business owner and employer myself, I've learned that happy employees mean happy customer contact, thus better and more business.

    Advice to ManagementAdvice

    One of two things should be addressed: be honest with your folks about what they're there for and pay them accordingly.

    Doesn't Recommend
    Approves of CEO
  2. 2 people found this helpful  

    Toxic culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Lake Success, NY
    Current Employee - Senior Manager in Lake Success, NY

    I have been working at Hain Celestial full-time (more than 8 years)

    Pros

    Get to work on a variety of products. Good for young employees to get experience in multiple areas and move on.

    Cons

    Friends and family of CEO are showed favoritism. Poor behavior is rewarded. Poor management style by all. Good, talented people are kept down and not appreciated - eventually leaving. This place is ripe for a major recall. No collaboration within departments or cross functionally. Do not promote learning or growing.

    Advice to ManagementAdvice

    Care about good employees or they will leave.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    DISFUNCTION, LIES, AND A LACK OF INTEGRITY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager
    Former Employee - Regional Sales Manager

    I worked at Hain Celestial full-time (less than an year)

    Pros

    Products on trend for now

    Cons

    I left my previous organization after nearly a decade of work for Hain Celestial. What a mistake! As a person who was always a strong achiever and performer and rose rapidly throughout my career, Hain Celestial proved to be a disaster.

    You can't say I wasn't warned. I read the same reviews you are reviewing and chalked it up to sour grapes and always believed I could "rise above" whatever the situation may be. Read not just mine, but many others of the middle management of past Hain employees. It's very telling...

    Here's the reality for you as a candidate. While ALL jobs and companies have their flaws, what makes Hain's especially disturbing is the blatant lying and lack of integrity. Examples are as follows...

    Being promised to get stock options during my interview process. Asked for it in writing and was told they don't put that in writing. Six months later when the year ended I asked for them and was told it was not going to happen.

    Being allowed to penetrate my account. Three months into my new job and I hadn't made a call on my customer. Furthermore when I discussed this with my boss that the broker was not letting me into my account that I had called on for the last ten years, my boss made excuses for the broker and failed to stand up for me. As time went on, he essentially ignored my ten years of experience with the account and made his own rules and cut me out of the customer altogether. I guess I forgot what the hell I was doing...

    Told I was the "face of the organization" to my customer and my broker partner. In the meantime I had my boss from day one entertaining an unprofessional relationship with the broker partner that MAY have had ethical questions to it. I won't discuss that further...

    In addition, a quid pro quo if you will of giving the broker favorable feedback to management, in spite of me in writing questioning the numerous shortfalls, in exchange for a recommendation to the CEO for a promotion. Note the CEO was in alliance with this broker president because of a previous snack brand bought by the company.

    Let me add some icing and cherries on top of this mess.

    Antiquated systems. A lack of process altogether even on simple things like forecasting of business and new items.

    Trade planning that started and stopped every thirteen weeks. Try explaining to a customer that your live accrual just disappeared and doesn't "carry over."

    Bonuses that come late if at all. I made my last quarter bonus before I left but Hain conveniently fell back on the "lack of a written policy." In other words, it's 100% discretionary. I have the screen shots as proof. Too expensive to pursue a lawyer for what it's worth. Hain knows this too...you've been warned.

    Benefits that are outrageously expensive and based on how much money you earn. You earn more...you pay more. Never seen this before in my life...

    All emails disappear after 120 days. Can't catch them in a lie if the truth is gone...

    Expense checks that you nearly have to come to blows with someone to get paid back...and they float the money for 60 days. Hope you don't run up big expenses!

    How about my company phone? An iPhone 4. Felt like a cinder block in my pocket. Circa 2007.

    A marketing team that is weak and late to the game with respect to innovation. Hain's idea of innovation is to buy innovative companies, lay everyone off, and suck the life out of their investment. But when you continue to play in the sandbox of smaller, more nimble companies, you get lapped time and time again on the innovation front.

    And then as these categories begin to mature which after 25 years in organics/natural space some of them are...the company is at a disadvantage because they mainly co-pack their products. Thus, as the customer base ratchets up their respective Store Brand portfolios, Hain remains on the outside looking in, ultimately unable to compete. I bet you love being in sales now.

    At the end of the day I landed on my feet. The cream always rises to the top. It inconvenienced my life a bit and probably just hurt my ego more than anything.

    Advice to ManagementAdvice

    I met the CEO. He isn't listening and neither were my bosses. Bad attitude? Who would have a good one in this situation? I wish I could tell you I embellished this...problem is I didn't.

    Don't make the mistake I did. Stay away...far away!

    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Temp-to hire Consumer Relations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Relations Representative in Boulder, CO
    Former Employee - Consumer Relations Representative in Boulder, CO

    I worked at Hain Celestial full-time (more than an year)

    Pros

    Great People. Hain-Celestial is the leader in the natural and organic food industry. Great company to work for, lots to learn and know.

    Cons

    This company is a great one to work for but very hard to get on permanently as a temp. Most employees are hired for 9 months out of the year, laid off for three and hired back again perpetually, but those are production workers. As a Customer Service Rep., I was informed that if I was there for a year they would either have to hire me or let me go. During my 11 and a half months at this job, 4 other temps had come and gone before they had been there 6 months. I was the only one left and hopeful. But, I was let go for no reason 2 days before my birthday. :-(

    Advice to ManagementAdvice

    What is the most sustainable solution?

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    say no to this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hain Celestial full-time (more than an year)

    Pros

    Can't really think of any. It may look kind of good on your resume if you're in the natural grocery space, but everyone in the industry knows this is where great products and brands are going to die.

    Cons

    poorly managed. extremely cumbersome corporate processes. upper management is greedy, full of secret agenda and office politics.There is always a sense of discontent and detachment. Creative, driven, entrepreneurial personality will not thrive here.

    Advice to ManagementAdvice

    look around, your employees are not happy

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    A great part-time job for a student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Relations Associate in Boulder, CO
    Former Employee - Guest Relations Associate in Boulder, CO

    I worked at Hain Celestial part-time (less than an year)

    Pros

    Fairly flexible hours and scheduling around your needs
    Paid holidays
    Great staff

    Cons

    Not much room for advancement from entry level
    Growing corporate mentality

    Advice to ManagementAdvice

    The company has had a great history of promoting from within. Don't forget how you built employee loyalty.

    Recommends
    Neutral Outlook
  8. 5 people found this helpful  

    Bleak Paranoid Environment, Egotistical Hierarchical Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager in Melville, NY
    Current Employee - Regional Sales Manager in Melville, NY

    I have been working at Hain Celestial full-time (more than 3 years)

    Pros

    Wonderful colleagues, nearly all here because of the poor job climate. Talented and intelligent people. Pretense of work-life balance, although if you actually require medical leave or your family has a crisis, do not look for support among upper management.

    This is a great company for stockholders and a miserable environment for employees.

    Cons

    Those with management responsibilities are specifically directed to provoke fear in subordinates. Nearly all “pep talks” include the barely veiled threat that we could all be on the street at any time. This applies up and down the organization, although it is most manipulatively applied to those at the bottom of the stack. The lowest paid employees, if they actually are employees and not temps, are treated with gross condescension masked as concern for the well being of all.

    Bonuses are a joke. At least one manager has walked off the job upon discovering how paltry these much ballyhooed perks were. Unless you’re a c-suite officer of course, in which case congratulations on making your substantial fortunes at the expense of those you've walked on.

    If you are in dire need of a job, take it, but don’t be fooled by the collegial window dressing.

    Don't be shocked the first time you sit in a management conference call and are told to put nothing in writing.

    Don’t be fooled by the self-congratulatory propaganda that you’re making the world a better place. Read the label.

    Advice to ManagementAdvice

    A C-suite officer once told me this was “essentially a flat company, organizationally. This is the least hierarchical company you’ll ever work for”. This is either delusional, or a lie. I was in the military for six years and it was much less hierarchical than Hain.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Unsatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales in West Los Angeles, CA
    Current Employee - Retail Sales in West Los Angeles, CA

    I have been working at Hain Celestial full-time (more than 10 years)

    Pros

    Great Product variety and consumer friendly

    Cons

    Constant downsizing, Products behind the curve

    Advice to ManagementAdvice

    Become more Employee "friendly"

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Melville, NY
    Former Employee - Intern in Melville, NY

    I worked at Hain Celestial as an intern (less than an year)

    Pros

    - Great company, high values and good sense of community. Older employees were very outgoing to help younger employees. Took time to train and educate me as an intern involving me in daily operations.

    Cons

    - Many employees are on the older side if your looking for a younger environment. Traffic on the LIE can be bad depending on the day.

    Advice to ManagementAdvice

    - Keep up the positive influence among young employees

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I learned new things

    Former Employee - Prep
    Former Employee - Prep

    I worked at Hain Celestial full-time (more than 3 years)

    Pros

    Because they give you opportunities to improve your self within the company

    Cons

    I have no disagreement on this question

    Advice to ManagementAdvice

    .?.

    Recommends
    Approves of CEO

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