Hallmark Reviews

Updated September 21, 2014
Updated September 21, 2014
356 Reviews
3.2
356 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hallmark Vice Chairman, President, and CEO Don Hall Jr.
Don Hall Jr.
169 Ratings

Review Highlights

Pros
  • Hallmark has always provided great benefits and work/life balance (in 14 reviews)

  • Flexible schedule most of the time (in 20 reviews)


Cons
  • Not a lot of opportunities for working part time or from home (in 17 reviews)

  • Upper Management & Area Manager take no responsibility for store staff or problems (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    Current Employee - Key Holder  in  Memphis, TN
    Current Employee - Key Holder in Memphis, TN

    I have been working at Hallmark part-time for more than 3 years

    Pros

    People, customers, merchandise is excellent, flexible hours, managers are very supportive to staff.

    Cons

    No full time positions unless managers, due to many part-time positions lack a committed force by some folks.

    Advice to ManagementAdvice

    Offer some full time sales positions

  2.  

    Great company to work for! Nice, happy environment, and coworkers were like family!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Hallmark for more than a year

    Pros

    Great atmosphere, friendly coworkers and managers, got to really feel each season and holiday, gained good retail experience doing multiple tasks everyday. Was able to create my own displays! Generous employee discount. Worked there when it was a franchise, so it was very chill and not as structured as a corporate business.

    Cons

    The ornament wall was the worst!!!!! Was put up for half the year, was always messy and took so long to restock. Organizing and stocking cards got tedious and made the shift super slow. Shifts were kind of long, from 7-8, even 9 hours. When it was sold to corporate, 95% of staff was let go, including management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great Work for the pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Merchandiser  in  Pittsburg, CA
    Former Employee - Retail Merchandiser in Pittsburg, CA

    I worked at Hallmark part-time for less than a year

    Pros

    Set your own hours weekly

    Cons

    Repetitive and sometimes need more direction

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great Part-time Hob

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Merchandiser  in  Columbus, OH
    Current Employee - Retail Merchandiser in Columbus, OH

    I have been working at Hallmark part-time for less than a year

    Pros

    Flexible hours/days
    Helping customers
    Sense of accomplishment
    Work independently/ or with a team

    Cons

    No other benefits, no PTO, fast paced, can be demanding around holidays. Training was a bit lacking.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Merchandiser
    Former Employee - Retail Merchandiser

    I worked at Hallmark as a contractor for less than a year

    Pros

    Flexible Hours! I loved that I could do it when ever!

    Cons

    I really do not have any cons! Small job but it was there when I needed it to be!

    Recommends
  7.  

    Good place to work, bad store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder  in  Scottsdale, AZ
    Current Employee - Key Holder in Scottsdale, AZ

    I have been working at Hallmark part-time for more than a year

    Pros

    I love working with almost everybody here! The customers are great and the atmosphere for the most part is amazing.

    Cons

    The only downside is that the Store Manager is a really stressful person to be around and is highly competitive and tries to undermine associates so he can be at the top instead of letting others on the team shine. The one question he asks me when I have had a stressful day at school or in personal life when I first walk into the backroom, not even on the clock yet is "Where is your smile? It better be on your face when you get out to the floor or else." I have a knack for forgetting everything in my personal life once I am clocked in, but before that time, it is my personal time and I can be sad or stressed if I want to.

    Advice to ManagementAdvice

    Promote the Assistant Manager to Store Manager because she is amazing!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Overall a good place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark full-time for more than 10 years

    Pros

    Flexibility Benefits People. I've always enjoyed being there

    Cons

    Dying industry. Slow processes. Limited growth

    Advice to ManagementAdvice

    Create structure

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    sales associate for Ann's Hallmark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate  in  Bettendorf, IA
    Current Employee - Sales Associate in Bettendorf, IA

    I have been working at Hallmark part-time for more than a year

    Pros

    great discounts, friendly environment, clean, flexible scheduling

    Cons

    stressful during holidays, working long hours, some work is strenuous

    Recommends
    Neutral Outlook
  10.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Toledo, OH
    Former Employee - Sales Associate in Toledo, OH

    I worked at Hallmark part-time for more than 3 years

    Pros

    Hallmark cards and products sell themselves. The customer who come in the store like nice things and are prepared to buy those little extras. Hallmark has unique cards for every occasion so customers know what they want and Hallmark always has the specific card. Specials are abounding and coupons. Customers really like that. The Hallmark brand has a high status with consumers.

    Cons

    Sometimes there are so many specials and coupons it is difficult to sort through all of them to make sure the customer gets the best deal and not jip the store. Another con is having to work holidays and weekends. Weekends aren't so bad but working the day before a holiday (like Christmas Eve) is a drag. But, that's retail!

    Advice to ManagementAdvice

    Make sure that you spend time with sales associates so they are completely comfortable with the specials and coupons.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great experience with challenging work and a great working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Kansas City, MO
    Former Employee - Intern in Kansas City, MO

    I worked at Hallmark full-time for less than a year

    Pros

    They treat their employees well and offer challenging work which is also enjoyable. They are very flexible on working schedule as long as you fit in the requirements of 40 hrs/wk and work while you are there.

    Cons

    There seemed to be a bit of push back in adapting to cultural changes until recently which may create challenges. Many of the employees have been with the company for many years which may explain why many of them struggle to change with the times.

    Recommends
    Neutral Outlook
    Approves of CEO

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