Hallmark Reviews

Updated September 30, 2014
Updated September 30, 2014
358 Reviews
3.2
358 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hallmark Vice Chairman, President, and CEO Don Hall Jr.
Don Hall Jr.
171 Ratings

Review Highlights

Pros
  • Hallmark has always provided great benefits and work/life balance (in 16 reviews)

  • Great Co-workers, flexible hours, free stuff once in a while (in 23 reviews)


Cons
  • Not a lot of opportunities for working part time or from home (in 18 reviews)

  • Upper Management & Area Manager take no responsibility for store staff or problems (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Job During School

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Biloxi, MS
    Former Employee - Sales Associate in Biloxi, MS

    I worked at Hallmark part-time for more than a year

    Pros

    I worked at Hallmark for 2 years. The schedule was always flexible, and the work was easy. It was a fun job during the holidays, as well.

    Cons

    Management is either fantastic or poor. My location was short-staffed and didn't have a manager (asst. or head) for several months. Sales associates were expected to perform management-level duties while our DM searched for new management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great Work for the pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Merchandiser  in  Pittsburg, CA
    Former Employee - Retail Merchandiser in Pittsburg, CA

    I worked at Hallmark part-time for less than a year

    Pros

    Set your own hours weekly

    Cons

    Repetitive and sometimes need more direction

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great place to work

    Current Employee - Key Holder  in  Memphis, TN
    Current Employee - Key Holder in Memphis, TN

    I have been working at Hallmark part-time for more than 3 years

    Pros

    People, customers, merchandise is excellent, flexible hours, managers are very supportive to staff.

    Cons

    No full time positions unless managers, due to many part-time positions lack a committed force by some folks.

    Advice to ManagementAdvice

    Offer some full time sales positions

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  5.  

    Great Part-time Hob

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Merchandiser  in  Columbus, OH
    Current Employee - Retail Merchandiser in Columbus, OH

    I have been working at Hallmark part-time for less than a year

    Pros

    Flexible hours/days
    Helping customers
    Sense of accomplishment
    Work independently/ or with a team

    Cons

    No other benefits, no PTO, fast paced, can be demanding around holidays. Training was a bit lacking.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Merchandiser
    Former Employee - Retail Merchandiser

    I worked at Hallmark as a contractor for less than a year

    Pros

    Flexible Hours! I loved that I could do it when ever!

    Cons

    I really do not have any cons! Small job but it was there when I needed it to be!

    Recommends
  7.  

    Great company to work for! Nice, happy environment, and coworkers were like family!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Hallmark for more than a year

    Pros

    Great atmosphere, friendly coworkers and managers, got to really feel each season and holiday, gained good retail experience doing multiple tasks everyday. Was able to create my own displays! Generous employee discount. Worked there when it was a franchise, so it was very chill and not as structured as a corporate business.

    Cons

    The ornament wall was the worst!!!!! Was put up for half the year, was always messy and took so long to restock. Organizing and stocking cards got tedious and made the shift super slow. Shifts were kind of long, from 7-8, even 9 hours. When it was sold to corporate, 95% of staff was let go, including management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Overall a good place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark full-time for more than 10 years

    Pros

    Flexibility Benefits People. I've always enjoyed being there

    Cons

    Dying industry. Slow processes. Limited growth

    Advice to ManagementAdvice

    Create structure

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good place to work, bad store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder  in  Scottsdale, AZ
    Current Employee - Key Holder in Scottsdale, AZ

    I have been working at Hallmark part-time for more than a year

    Pros

    I love working with almost everybody here! The customers are great and the atmosphere for the most part is amazing.

    Cons

    The only downside is that the Store Manager is a really stressful person to be around and is highly competitive and tries to undermine associates so he can be at the top instead of letting others on the team shine. The one question he asks me when I have had a stressful day at school or in personal life when I first walk into the backroom, not even on the clock yet is "Where is your smile? It better be on your face when you get out to the floor or else." I have a knack for forgetting everything in my personal life once I am clocked in, but before that time, it is my personal time and I can be sad or stressed if I want to.

    Advice to ManagementAdvice

    Promote the Assistant Manager to Store Manager because she is amazing!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    sales associate for Ann's Hallmark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate  in  Bettendorf, IA
    Current Employee - Sales Associate in Bettendorf, IA

    I have been working at Hallmark part-time for more than a year

    Pros

    great discounts, friendly environment, clean, flexible scheduling

    Cons

    stressful during holidays, working long hours, some work is strenuous

    Recommends
    Neutral Outlook
  11.  

    Great Company with a very family oriented culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Kansas City, MO
    Current Employee - Director in Kansas City, MO

    I have been working at Hallmark full-time for more than 5 years

    Pros

    The Hall family values their people and being a strong part of the Kansas City Community.

    Cons

    The Core Greetings business has delivered consistently poor performance (Missing Plans) year after year yet leadership has not changed and bonuses are paid in full to senior managers and at least partial payments to the middle management range. There is no incentive for the company to perform and change.

    Advice to ManagementAdvice

    We struggle with relevance in the digital age, reflected by the 20 year decline in the unit sales of greeting cards. There is so much more we could do in our core business around omnichannel and other avenues but we have yet to find the tipping point that galvanizes or forces us to truly change. The problem starts with leadership.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Hallmark Photos

Entrance to the Hallmark located in Footholls Ranch, CA

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