Hallmark Reviews

Updated September 13, 2014
Updated September 13, 2014
350 Reviews
3.1
350 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hallmark Vice Chairman, President, and CEO Don Hall Jr.
Don Hall Jr.
168 Ratings

Review Highlights

Pros
  • Hallmark has always provided great benefits and work/life balance (in 14 reviews)

  • Flexible schedule most of the time (in 20 reviews)


Cons
  • Not a lot of opportunities for working part time or from home (in 17 reviews)

  • Upper Management & Area Manager take no responsibility for store staff or problems (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Merchandiser
    Former Employee - Retail Merchandiser

    I worked at Hallmark as a contractor for less than a year

    Pros

    Flexible Hours! I loved that I could do it when ever!

    Cons

    I really do not have any cons! Small job but it was there when I needed it to be!

    Recommends
  2.  

    Good place to work, bad store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder  in  Scottsdale, AZ
    Current Employee - Key Holder in Scottsdale, AZ

    I have been working at Hallmark part-time for more than a year

    Pros

    I love working with almost everybody here! The customers are great and the atmosphere for the most part is amazing.

    Cons

    The only downside is that the Store Manager is a really stressful person to be around and is highly competitive and tries to undermine associates so he can be at the top instead of letting others on the team shine. The one question he asks me when I have had a stressful day at school or in personal life when I first walk into the backroom, not even on the clock yet is "Where is your smile? It better be on your face when you get out to the floor or else." I have a knack for forgetting everything in my personal life once I am clocked in, but before that time, it is my personal time and I can be sad or stressed if I want to.

    Advice to ManagementAdvice

    Promote the Assistant Manager to Store Manager because she is amazing!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Overall a good place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark full-time for more than 10 years

    Pros

    Flexibility Benefits People. I've always enjoyed being there

    Cons

    Dying industry. Slow processes. Limited growth

    Advice to ManagementAdvice

    Create structure

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    sales associate for Ann's Hallmark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate  in  Bettendorf, IA
    Current Employee - Sales Associate in Bettendorf, IA

    I have been working at Hallmark part-time for more than a year

    Pros

    great discounts, friendly environment, clean, flexible scheduling

    Cons

    stressful during holidays, working long hours, some work is strenuous

    Recommends
    Neutral Outlook
  6.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Toledo, OH
    Former Employee - Sales Associate in Toledo, OH

    I worked at Hallmark part-time for more than 3 years

    Pros

    Hallmark cards and products sell themselves. The customer who come in the store like nice things and are prepared to buy those little extras. Hallmark has unique cards for every occasion so customers know what they want and Hallmark always has the specific card. Specials are abounding and coupons. Customers really like that. The Hallmark brand has a high status with consumers.

    Cons

    Sometimes there are so many specials and coupons it is difficult to sort through all of them to make sure the customer gets the best deal and not jip the store. Another con is having to work holidays and weekends. Weekends aren't so bad but working the day before a holiday (like Christmas Eve) is a drag. But, that's retail!

    Advice to ManagementAdvice

    Make sure that you spend time with sales associates so they are completely comfortable with the specials and coupons.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great experience with challenging work and a great working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Kansas City, MO
    Former Employee - Intern in Kansas City, MO

    I worked at Hallmark full-time for less than a year

    Pros

    They treat their employees well and offer challenging work which is also enjoyable. They are very flexible on working schedule as long as you fit in the requirements of 40 hrs/wk and work while you are there.

    Cons

    There seemed to be a bit of push back in adapting to cultural changes until recently which may create challenges. Many of the employees have been with the company for many years which may explain why many of them struggle to change with the times.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Hallmark full-time for more than 5 years

    Pros

    Great company but hard to move up unless you are relocatable.

    Cons

    Very hard to move up

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    hallmark retail merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Merchandiser  in  Saint Louis, MO
    Current Employee - Retail Merchandiser in Saint Louis, MO

    I have been working at Hallmark part-time for more than a year

    Pros

    Working at your own pace
    Set your own schedule

    Cons

    very low pay for what you are expected to do
    At the mercy of whatever store you are working.
    People should get paid more to work at certain Big box stores due to stockroom issues

    Advice to ManagementAdvice

    raise the salaries to retain employees and understand how much physical work is involved in this job.
    Salary is a huge issue.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Boston, MA
    Former Employee - Intern in Boston, MA

    I worked at Hallmark as an intern for less than a year

    Pros

    Nice place good people and nice balance of work and life. Fun stuff to work on and kept me interested my whole time there. Really enjoyed working in the finance department

    Cons

    No pay. The lack of pay makes sense because I was an inter, but still they are making a bundle and could not compensate me for my work. Would have liked some cash.

    Advice to ManagementAdvice

    Pay interns

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Not exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark part-time for more than 3 years

    Pros

    Fairly easy work and flexible hours.

    Cons

    Low pay, no benefits but i guess that all depends on management and/or the owner of each store

    Doesn't Recommend
    No opinion of CEO

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