Hallmark Reviews

Current Employee – been working at Hallmark part-time for more than a year

Pros – The communication is great from the corporate office.

Cons – I see a lot of waste in some of my tasks.

Advice to Senior Management – Supervisors should not be given so many stores, because they can't meet the needs of each one assigned.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Hallmark part-time

Pros – Great dynamic with other employees, Great Selling Initiatives, Grateful Company treats employees well, Great H.R. department, Trains employees well, nice breaks, good employee discount,good for people looking for 15 hours or less a week.

Cons – Pay is not that great even if you do great but the store doesn't do as well you don't get a raise, the only opportunity for raise is once a year, prefers older workers especially for promotion, Poor manager choices that make fun of workers and end up with a high overturn rate, Limited Hours but demanding for holidays, managers make bonuses when they don't use all the hours to be given to employees so they don't care about employees, Bad strategies for loss prevention

Advice to Senior Management – You should not just hire from within, but with people who have degrees. Not all older people are the best leaders for this company. The whole company has great protocols but needs to work on their store managers

– I'm not optimistic about the outlook for this company

Former Employee – worked at Hallmark part-time for more than 7 years

Pros – Hallmark has a great store environment and throughout the years working there I really created a bond with the customers. This was a great learning experience for me and helped me start my career in the industry. This is a family oriented business where employees feel like family. If I ever wanted time off, it was pretty easy to get.

Cons – It took a long time to move up at the store level. I worked for a franchise and I believe if I worked for a corporate store I would have had better opportunities. There are days where you work on holidays because this is a busy time for Hallmark. Also the shop is open 7 days a week so you would be working weekends.

Advice to Senior Management – When owning a franchise store there should be more communication and cohesiveness between stores.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Hallmark full-time for less than a year

Pros – Everyone wants you to succeed but learn at the same time. There are challenges and people are expected to perform work and to get it completed in a timely and professional manner but if help is required it is there.

Cons – Older group of employees challenging to relate sometimes. Some people view younger people as their children so there is the occasional babying feeling occurring.

Yes, I would recommend this company to a friend

Current Employee – been working at Hallmark full-time for more than 10 years

Pros – Co-workers are great, amenities, benefits, flexible work schedule

Cons – Managers that have been in the same position too long.

Advice to Senior Management – Inspire change

Current Employee – been working at Hallmark part-time for more than a year

Pros – Great part-time opportunity with lots of flexibility to set your own schedule and work independently. They did not rush my training, provide a ton of information to use on the job, work to improve the tools and systems to deliver products and services to the stores. My manager is great.

Cons – Sometimes the amount of information can be overwhelming and difficult to navigate. This position will always be part-time and low pay with no benefits. It is the a successful business model which keeps the company in business. Regretful because it is a fun job many would like to do for more of their week.

Advice to Senior Management – A great benefit which might keep some great part time employees would be the ability to pay into the group healthcare program. Even without a company contribution, the difference in premiums would be huge to some families.

Yes, I would recommend this company to a friend

Current Employee – been working at Hallmark part-time for more than 3 years

Pros – friendly atmosphere, customer service experience, lots of things to keep busy

Cons – there really are no downsides .I have had so much fun within the last 4 and 1/2 yrs.

Yes, I would recommend this company to a friend

Current Employee – been working at Hallmark full-time

Pros – Great people and family-like atmosphere. Pay and benefits tend to be comparable to other large employers. Flexibility allowed in work schedules, but varies per your manager. Very friendly company to women, minorities, and other diverse lifestyles.

Cons – Tends to be a paternalistic company that is very conservative in business. Not real innovative although they are trying to address that weakness. Print-on-paper businesses are declining in general. Trying to find their place in a digital world.

Advice to Senior Management – Don't wait for the rest of the world to get on board with something before thinking there may be a good business opportunity. Figure out how to make money in the digital environment.

No, I would not recommend this company to a friend

Current Employee – been working at Hallmark part-time for more than a year

Pros – Working alone most of the time.
Set your own schedule within assigned parameters.
Meeting employees of the various stores you service.

Cons – Not enough hours given to complete all of the work.
Having to constantly pester store management for things.
Lots of revisions that may not actually be needed.

Advice to Senior Management – Give merchandisers more hours, submit requests to store managers directly from the corporate office - make it a part of their evaluation or something, and perhaps slow down on the revisions, those hours could go to the merchandiser instead so that they can keep the card department in tip top condition.

Yes, I would recommend this company to a friend

Current Employee – been working at Hallmark full-time

Pros – Positive work environment, opportunities everywhere if you do a little digging. Treated fairly and with respect - feels like one big family. Creative community is amazing.

Cons – Company is having trouble adapting to the challenges of the modern world. Greeting cards aren't as popular as they used to be and other businesses move too fast for Hallmark to adapt.

Advice to Senior Management – We can't keep doing the same thing while patting ourselves on the back for being innovative.

Yes, I would recommend this company to a friend