Hallmark Reviews

Updated April 15, 2015
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3.1
469 Reviews
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Recommend to a friend
Approve of CEO
Hallmark Vice Chairman, President, and CEO Don Hall Jr.
Don Hall Jr.
214 Ratings

Pros
  • Very accommodating when it comes to work-life balance (in 19 reviews)

  • I enjoy this job because of the flexible hours (in 25 reviews)

Cons
  • Not a lot of opportunities for working part time or from home (in 19 reviews)

  • This position will always be part-time and low pay with no benefits (in 16 reviews)

More Pros and Cons

Employee Reviews

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  1. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Trussville, AL
    Former Employee - Sales Associate in Trussville, AL

    I worked at Hallmark part-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It was a wonderful place to work part time while I was still in college. My coworkers were just like family and the management was wonderful. I loved my customers and getting to know them. It was always fun to unload stock and set up the displays. i also loved all the Ornament Premieres and Debuts.

    Cons

    The Hallmark I worked at was family owned and did not offer benefits to the full-time employees.

  2. An excellent 17+ year career with an excellent company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Store Planner
    Former Employee - Senior Store Planner

    I worked at Hallmark full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - I was a 'field' employee located in another state, so I worked from a home office.
    - HQ office is a 'campus' which has a deli, restaurant and discount card shop; adjacent to a mall. (Crown Center)
    - All co-workers throughout the corporation are friendly making it an easy work day.
    - Excellent work / life balance.

    Cons

    - Downsizing has been happening for a handful of years now, unfortunately.
    - I was one of those employees let go, sorry to say, but received a good severance package.

    Advice to Management

    We're in the digital age now and management really needs to come up with a solution for the corporation.

  3. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager in Plano, TX
    Current Employee - IT Project Manager in Plano, TX

    I have been working at Hallmark

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people friendly and fun

    Cons

    Pay could be higher and hours less

    Advice to Management

    I really dont have any advise to givr

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  5. Fun and loyal customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Hallmark full-time (more than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Customers are loyal. Managers can rely on other managers in District for support. Product is amazing and always changing which gives a nice variety.

    Cons

    No payroll hours... Not enough to run store in an efficient and safe manner. They expect us to do more with less, yet fail us on reviews for not making customer service scores. News flash.... We can get to every customer and give them one on one attention when there is only one of us and 6 of them! Lack of direction from corporate. Store Managers have very little say in their stores as far as managing and hiring. Everything must go through DM and RM. Why have store managers if you don't trust them to make decisions in their own stores. Company is downsizing and cutting lots of positions... Makes you wonder what will happen.

    Advice to Management

    Give more trust to us Store Managers. You hired us for reason.... Let us do our jobs.

  6. This company gave me a lot of experience in customer service. Both good and bad situations prepared me to work w/ people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder
    Former Employee - Key Holder

    I worked at Hallmark

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great teamwork, fun atmosphere, career progress is possible here, the holidays bring a lot of business which makes day move faster

    Cons

    Not enough room for creativity

    Advice to Management

    Be more open

  7. nice store, horrible boss, lots of pressure to upsell, hard sell. Boss is disrespectful and egotistical. A real loser!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at Hallmark part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    No reason why it can't be a nice environment except a bad boss ruins everything. Nice customers, Nice co-workers.

    Cons

    Absentee, careless owner who doesn't care if you live or die, bossy, loud, high pressure boss that wants you to harass customers to death to make an extra buck. Ridiculous amount of upselling makes customers uncomfortable.

    Advice to Management

    Hire a manager who has people skills and leadership training. This one is a textbook example of how NOT to behave and treat employees. The owner should give a damn about the store and it's employees other than just using it as his personal bankroll and nothing else. Nothing matters except the bottom line. Owner doesn't care how he gets there. Despicable!!

  8. Great company, work by yourself most of the time. You go in and get your work done. Flexible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Merchandiser
    Current Employee - Retail Merchandiser

    I have been working at Hallmark part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible, Good Training, Interesting, Fun, and good busy work.

    Cons

    pay, hours, not meeting higher ups, no discount, machine sometimes does not work

  9. Helpful (1)

    Long time employee -- no longer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Kansas City, MO
    Former Employee - Manager in Kansas City, MO

    I worked at Hallmark full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent benefits although they keep getting cut each year.
    The Hall family are wonderful people.

    Cons

    No training for any position - everything is figure it out on the job.
    The company is one big rumor mill with information always getting leaked.
    Sadly the product, greeting cards especially, are increasingly irrelevant.

    Advice to Management

    Listen to your employees. Don't continue to accept sub-par performance.

  10. Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Fort Worth, TX
    Current Employee - Sales Associate in Fort Worth, TX

    I have been working at Hallmark part-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours. Fun, clean, and easy work environment

    Cons

    You don't get hours

  11. Helpful (3)

    Retail Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Merchandiser
    Former Employee - Retail Merchandiser

    I worked at Hallmark part-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The best thing about the job was working on my own schedule. It's easy work.

    Cons

    The company is taking away the ability to work on your own schedule. No benefits. Tiny raises if you are lucky enough to even get a raise at all.

    Advice to Management

    You need to value the employees out in the field. Ask for their input before making changes. Train your supervisors not to talk down to us.

Hallmark Photos

Entrance to the Hallmark located in Footholls Ranch, CA

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