Hallmark Reviews

Updated August 30, 2015
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617 Employee Reviews

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  1. Helpful (2)

    Art Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Art Director in Kansas City, MO
    Current Employee - Art Director in Kansas City, MO
    Recommends
    Positive Outlook

    I have been working at Hallmark full-time (More than 10 years)

    Pros

    You will work with amazing talent. Hallmark affords many opportunities for growth and development. You can take pride in working for a company that helps people connect in meaningful ways. Work/Life balance is valued.

    Cons

    It's a very large company that's in the process of becoming smaller. They are working at breaking out of silos and hopefully reducing redundancies. They have been slow to react to market needs/changes but are now making big changes.


  2. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Field Merchandiser
    Former Employee - Field Merchandiser
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Had an awesome supervisor. Work was fairly easy and support is always available.

    Cons

    Not many work hours available.


  3. Territory Supervisor

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Bend, IN
    Current Employee - Anonymous Employee in South Bend, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company to work for

    Cons

    None to speak of at this time


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  5. Helpful (1)

    Asst store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great at the store level, team environment

    Cons

    Little understanding at corporate level of what actually goes on in the stores and whst is needed to make successful

    Advice to Management

    Stop cutting mgmt jobs! One person cannot run a store!!


  6. Helpful (6)

    Hopeful for Hallmark

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Artist in Kansas City, MO
    Former Employee - Senior Artist in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hallmark full-time (More than 10 years)

    Pros

    Hallmark's past achievements may be it's remaining strengths. Believing in creativity and true innovation combined with trust in your front line people helped grow Hallmark into a great company and trusted brand. Lessons, translated from the past may be what's needed now to help establish an effective plan for Hallmark's future.

    Cons

    The company is shrinking and the general atmosphere deteriorating, at least for front line employees. There does not seem to be a definitive plan for improving the company's outlook. For years Hallmark leaders have talked about the adverse effects of technology on the social expressions industry. The solutions to these issues should have been initiated 10 to 15 years ago. Hallmark needs a definitive vision and direction for future growth, and not just a business strategy of cutting costs/jobs to protect the bottom line. It may not be too late for Hallmark to avoid going the way of Polaroid, Kodak, and others.

    Advice to Management

    For Hallmark's board of directors: Current management is problematic. Upper management does not have a vision for Hallmark's future or for what the social expressions industry can be. Middle management has become territorial and reluctant to be open and candid with top management. A culture of "yes" men/women is developing. New "blood" is needed in management. Better managers are easier to find than top talent and top producers. In recent downsizing, you've let many of the wrong people go. Stop decimating the Creative group, your most valuable resource. Don't go the way of your competitors. You'll only sink to their level. Talk and listen to your remaining front line people and with those who've been "laid off" or who've left the company voluntarily. What they think and have to say can help identify the real obstacles to growth and help establish a true vision for the immediate and long-term future of this once great company.


  7. Retail Merchandiser

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Hallmark part-time

    Pros

    I love to work with cards, and in an environment with lots of people.

    Cons

    The pay was not great.

    Advice to Management

    none


  8. Installation Supervisor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hallmark part-time

    Pros

    The flexibility the schedule allows.

    Cons

    Slow in making changes for the better of the company and its employees.


  9. Helpful (15)

    Struggling in the Digital Economy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editorial Director in Kansas City, MO
    Former Employee - Editorial Director in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It was a chance to work for an esteemed company and one of the great American consumer brands. Hallmark offered excellent work/life balance, good pay, smart and creative co-workers, outstanding headquarter amenities and plenty of training opportunities.

    Cons

    Hallmark has struggled to adapt to the digital economy and its management has been unable to form and stick with a clear vision for the company. The company has lost a lot of its creative talent in recent years due to retirements and layoffs. Hallmark is also top-heavy with middle- and senior management who often seem more interested in protecting their political standing than helping to find solutions that will secure the company's future.

    Advice to Management

    Shake up your management structure and cut overhead by eliminating management positions that are superfluous and do not contribute to the bottom line. Empower what remains of your creative team to develop products and proprietary content that have decent margins and that consumers cannot find anywhere else.


  10. Need More Training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in Blairsville, GA
    Former Employee - Merchandiser in Blairsville, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hallmark part-time (Less than a year)

    Pros

    The hours are somewhat flexible, and the employee works without a lot of supervision, so people who like to work alone would benefit from this aspect, but others may view this as a con.

    Cons

    I got an average of 8 hours a week. Some days, I would go in and only be able to work 30 minutes before running out of work; other days, I'd be there seven or eight hours before finishing. My least favorite part about the job was that, in my assigned retail locations the managers there didn't always like to work with me and give me shelf space when both our plans clearly called for it. It was nobody's fault -- I had things to put on the sales floor, and they did likewise, but sometimes it caused a bit of aggravation for both parties to have to compromise.

    Advice to Management

    Please provide more training for your retail merchandisers. There are so many little things about the job that one or two days of training doesn't cover. Sure the supervisors can be fairly easily reached by phone, but I think more training would ease a lot of stress for the retail merchandiser and for the supervisor who may worry about the retail merchandiser.


  11. Management needs work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Arlington, VA
    Former Employee - Sales Associate in Arlington, VA
    Doesn't Recommend
    No opinion of CEO

    I worked at Hallmark part-time (Less than a year)

    Pros

    It was decent pay and work hours were typically consistent.

    Cons

    Management is not clear in what the goals are and often were easily frustrated with new employees, but that was because they did not take the time to train them properly before putting them on the floor.



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