Hallmark

  www.hallmark.com
  www.hallmark.com

Hallmark Reviews

Updated December 17, 2014
Updated December 17, 2014
392 Reviews
3.2
392 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hallmark Vice Chairman, President, and CEO Don Hall Jr.
Don Hall Jr.
182 Ratings

Review Highlights

Pros
  • Very accommodating when it comes to work-life balance (in 19 reviews)

  • I enjoy this job because of the flexible hours (in 25 reviews)


Cons
  • Not a lot of opportunities for working part time or from home (in 19 reviews)

  • This position will always be part-time and low pay with no benefits (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for! Nice, happy environment, and coworkers were like family!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Hallmark (more than an year)

    Pros

    Great atmosphere, friendly coworkers and managers, got to really feel each season and holiday, gained good retail experience doing multiple tasks everyday. Was able to create my own displays! Generous employee discount. Worked there when it was a franchise, so it was very chill and not as structured as a corporate business.

    Cons

    The ornament wall was the worst!!!!! Was put up for half the year, was always messy and took so long to restock. Organizing and stocking cards got tedious and made the shift super slow. Shifts were kind of long, from 7-8, even 9 hours. When it was sold to corporate, 95% of staff was let go, including management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good place to work, bad store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder in Scottsdale, AZ
    Current Employee - Key Holder in Scottsdale, AZ

    I have been working at Hallmark part-time (more than an year)

    Pros

    I love working with almost everybody here! The customers are great and the atmosphere for the most part is amazing.

    Cons

    The only downside is that the Store Manager is a really stressful person to be around and is highly competitive and tries to undermine associates so he can be at the top instead of letting others on the team shine. The one question he asks me when I have had a stressful day at school or in personal life when I first walk into the backroom, not even on the clock yet is "Where is your smile? It better be on your face when you get out to the floor or else." I have a knack for forgetting everything in my personal life once I am clocked in, but before that time, it is my personal time and I can be sad or stressed if I want to.

    Advice to ManagementAdvice

    Promote the Assistant Manager to Store Manager because she is amazing!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Overall a good place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark full-time (more than 10 years)

    Pros

    Flexibility Benefits People. I've always enjoyed being there

    Cons

    Dying industry. Slow processes. Limited growth

    Advice to ManagementAdvice

    Create structure

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Corporate office politics galore, bad leadership, horrible treatment of laid off employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative in Kansas City, MO
    Former Employee - Creative in Kansas City, MO

    I worked at Hallmark full-time (more than 3 years)

    Pros

    The famous company name on your resumé.

    Cons

    The corporate location is the definition of "hurry up and wait," meaning that if you haven't been there for at least 20 years, you're expected to work hard but get in the back of the line for promotions and your viewpoint doesn't matter. Managers are holding on to their power with a death grip, nobody will take risks, and due to the workforce being there for decades, management protects their friends over more deserving employees. Last, if you're a current employee there, I encourage you to quit before you get laid off. Hallmark cuts off laid-off employees from the company permanently, meaning you'll never get to work with them again in the future. All of those contacts you made there will be worthless to you.

    Advice to ManagementAdvice

    Ride that sinking ship to the end.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Kansas City, MO
    Former Employee - Director in Kansas City, MO

    I worked at Hallmark full-time (more than 3 years)

    Pros

    Hallmark has a fun atmosphere and is located in a great area in Kansas City. At Hallmark creativity rules, so if you are a creative thinker it is an interesting and engaging place to work. Hallmark is a truly iconic brand with a very compassionate family driving it's success.

    Cons

    Hallmark is the nicest place you will ever work, but don't turn your back because it may be a front. You are warned when you start that it is a very passive-aggressive environment and it is unfortunately. For all of the creativity there is definitely a lack of true innovation.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    sales associate for Ann's Hallmark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate in Bettendorf, IA
    Current Employee - Sales Associate in Bettendorf, IA

    I have been working at Hallmark part-time (more than an year)

    Pros

    great discounts, friendly environment, clean, flexible scheduling

    Cons

    stressful during holidays, working long hours, some work is strenuous

    Recommends
    Neutral Outlook
  8.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Toledo, OH
    Former Employee - Sales Associate in Toledo, OH

    I worked at Hallmark part-time (more than 3 years)

    Pros

    Hallmark cards and products sell themselves. The customer who come in the store like nice things and are prepared to buy those little extras. Hallmark has unique cards for every occasion so customers know what they want and Hallmark always has the specific card. Specials are abounding and coupons. Customers really like that. The Hallmark brand has a high status with consumers.

    Cons

    Sometimes there are so many specials and coupons it is difficult to sort through all of them to make sure the customer gets the best deal and not jip the store. Another con is having to work holidays and weekends. Weekends aren't so bad but working the day before a holiday (like Christmas Eve) is a drag. But, that's retail!

    Advice to ManagementAdvice

    Make sure that you spend time with sales associates so they are completely comfortable with the specials and coupons.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Hallmark full-time (more than 5 years)

    Pros

    Great company but hard to move up unless you are relocatable.

    Cons

    Very hard to move up

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great experience with challenging work and a great working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Kansas City, MO
    Former Employee - Intern in Kansas City, MO

    I worked at Hallmark full-time (less than an year)

    Pros

    They treat their employees well and offer challenging work which is also enjoyable. They are very flexible on working schedule as long as you fit in the requirements of 40 hrs/wk and work while you are there.

    Cons

    There seemed to be a bit of push back in adapting to cultural changes until recently which may create challenges. Many of the employees have been with the company for many years which may explain why many of them struggle to change with the times.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Terrible place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark

    Pros

    Seeing repeat customers that you know by name.

    Cons

    Pay was terrible. Management was terrible.

Hallmark Photos

Entrance to the Hallmark located in Footholls Ranch, CA

+ Add Photo

Work at Hallmark? Share Your Experiences

Hallmark

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.