Hallmark Reviews

Updated March 28, 2015
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Employee Reviews

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  1. Key Holder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at Hallmark part-time (more than a year)

    Pros

    flexible schedule, experience, good discount

    Cons

    high demand for the pay

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Great position, limited movement due to declining category in marketplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Manager in Kansas City, MO
    Current Employee - Merchandise Manager in Kansas City, MO

    I have been working at Hallmark

    Pros

    Great people, good benefits, decent compensation

    Cons

    work/life balance, promotions, unstable environment

    Advice to ManagementAdvice

    work/life balance, long term strategies for growth

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Designer-gift

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Designer IV in Kansas City, KS
    Current Employee - Designer IV in Kansas City, KS

    I have been working at Hallmark

    Pros

    Great place to work and people.

    Cons

    too many people to involve to a project.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. Territory Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Supervisor in Austin, TX
    Former Employee - Territory Supervisor in Austin, TX

    I worked at Hallmark part-time (more than a year)

    Pros

    Very flexible. Nice folks to work with

    Cons

    Staffing is done by outside source, and new hires are not always a good fit. It takes forever to hire replacement staff. Also, mileage isn't paid until after 30 miles round trip is driven. Even though this is a part time position, the hours keep coming close to a full time position

    Advice to ManagementAdvice

    Mileage for supervisors is a big issue. Also, qualified RM's need to be hired/replaced more quickly.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful

    They do not care about seniority or their dedicated people.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Merchandiser
    Current Employee - Retail Merchandiser

    I have been working at Hallmark

    Pros

    Not one anymore since they let a 'tool' pick the area and people who have been there longest have lost their job.

    Cons

    Nothing anymore you let a 'tool' pick which people to give which stores.

    Advice to ManagementAdvice

    Quit letting some 'system' pick your retail merchandiser for an area. I have worked for this company close to fifteen years and now I am going to lose my stores because a 'tool' chose to select someone with 2 years experience because they are one mile closer. So I have all the training in installs and different accounts and now the 2 year old person will have to be trained. What a waste if money. Throwing you good people under the bus again. Sick is what it is. A drop of a hat if you called was there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Retail Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Merchandiser in Houston, TX
    Current Employee - Retail Merchandiser in Houston, TX

    I have been working at Hallmark

    Pros

    There's no set schedule as long as you service the store your good.

    Cons

    Very few hours, and the waste is awful, their souls have a recycling program.

    Advice to ManagementAdvice

    From retail Merchandiser to territory assistant is a bit hard just because they're aren't too many open positions. People have been at there for years.

    Recommends
    Positive Outlook
  8. 3 people found this helpful

    Out of Touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management
    Current Employee - Management

    I have been working at Hallmark full-time (more than 5 years)

    Pros

    Great people
    Excellent discount
    Terrific brand
    Wonderful customers

    Cons

    Poor compensation for the amount of work that is expected
    Attitude that managers just have to work more hours when payroll is cut
    Unrealistic work load for the amount of payroll hours

    Advice to ManagementAdvice

    Spend some time in stores to see what it is really like. Nice giving orders from the corporate office without knowing how it impacts the field.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. Retail Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Merchandiser in Bentonville, AR
    Former Employee - Retail Merchandiser in Bentonville, AR

    I worked at Hallmark part-time (less than a year)

    Pros

    Part time work, flexible hours

    Cons

    No training, Supervisor not at all helpful

    Advice to ManagementAdvice

    wages are too low for amount of work required. Supervisors need to train people. I was sent to a store to merchandise product by myself. Had no idea what to look for in way of Hallmark product. Did this for 3 or 4 weeks without knowing or being shown where our products were in the system. I had over 18 years experience in cards with other companies and was virtually ignored in relation to work involved.

    Doesn't Recommend
  10. It was one of my favorite jobs that sparked my love for working with people and customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hallmark

    Pros

    Great atmosphere it was a happy place to come into work everyday and I love the product hat they offer.

    Cons

    Holiday season can get crazy.

    Advice to ManagementAdvice

    Give incentives to having committed employees who have been loyal and good employees for a long time. They should get promotions and pay raises.

  11. No training structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Merchandiser in Columbus, OH
    Current Employee - Retail Merchandiser in Columbus, OH

    I have been working at Hallmark

    Pros

    Love, love, love the hours and the ability to work without someone standing over you.

    Cons

    No new hires are trained on how to properly pocket cards - you don't just open a package and dump them in the assigned pocket - any monkey could do that. I was trained to always have all cards facing forward and have the flaps of the envelopes with fold to the left. Even my TA (who covered for me while I was on vacation) doesn't know how to pocket cards. I spent a great deal of time correcting her 'restocking' of my stores. Grrrr. Apparently Hallmark has figured this out and has created a trainer position. About time!

    Advice to ManagementAdvice

    Listen to the people actually doing the work.

    Recommends
    Positive Outlook
    No opinion of CEO

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Entrance to the Hallmark located in Footholls Ranch, CA

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