Hallmark Reviews

Updated September 13, 2014
Updated September 13, 2014
350 Reviews
3.1
350 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hallmark Vice Chairman, President, and CEO Don Hall Jr.
Don Hall Jr.
168 Ratings

Review Highlights

Pros
  • Hallmark has always provided great benefits and work/life balance (in 14 reviews)

  • Flexible schedule most of the time (in 20 reviews)


Cons
  • Not a lot of opportunities for working part time or from home (in 17 reviews)

  • Upper Management & Area Manager take no responsibility for store staff or problems (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place to work

    Current Employee - Installation Merchandiser  in  Las Vegas, NV
    Current Employee - Installation Merchandiser in Las Vegas, NV

    I have been working at Hallmark part-time for less than a year

    Pros

    Great work environment. Management really care about their employees. Flexible schedules.

    Cons

    It can be difficult to move up within the company.

  2.  

    Loved my job until ......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader  in  Rocky Mount, NC
    Former Employee - Sales Leader in Rocky Mount, NC

    I worked at Hallmark full-time for more than 3 years

    Pros

    Work life balance, discount and flexibility.

    Cons

    DM thinks he is God's gift, all he did was ruin a great team of people and a beautiful store. That store is in sad shape and all I can say is KARMA!!!

    Advice to ManagementAdvice

    You let managers with tons of knowledge and years of dedication go. No wonder this company is struggling.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Good Company but currently struggling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Hallmark full-time for more than 10 years

    Pros

    Good Work-Life Balance. Freedom to make your schedule. Excellent Training. Excellent product and quality. Excellent benefits. When I first started with the company it was very much a great place to work. As the economy got more challenging they tried to maintain as best they could but the dealer base is aging/eroding so layoffs were inevitable. They are the market leader and products are superior.

    Cons

    Lack of promotional opportunities. Independent dealer base is struggling. Very Top-down management style. This is not a growth market.

    Advice to ManagementAdvice

    Assess how many vice presidents you need compared to how many you have. Listen to your field sales employees, they usually have some great insight. Don't be too quick to eliminate the experienced employees just to reduce the larger salaries, they are your brain trust.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Good career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Support Specialist  in  Lawrence, KS
    Former Employee - Product Support Specialist in Lawrence, KS

    I worked at Hallmark full-time for more than a year

    Pros

    Great tradition, safety first, caring coworkers, paid overtime, scheduled pay increases

    Cons

    Management has lost touch, all about how to cut costs, more with less, same job every day, loud.

    Advice to ManagementAdvice

    Talk to the "little people" and listen to them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Hallmark

    Pros

    Very family friendly, they also are very serious when it comes to their employees being treated fairly

    Cons

    It's retail. .. so same issues...hours holidays

    Advice to ManagementAdvice

    Buyers and merchandise team should spend time in store.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Slave driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Merchandiser  in  Pelham, NY
    Former Employee - Retail Merchandiser in Pelham, NY

    I worked at Hallmark part-time for more than a year

    Pros

    The best perk that I liked is that it was close to home.

    Cons

    Company does not value the field merchandiser; hours cut with more work expected; no raises, nothing.

    Advice to ManagementAdvice

    The only nice people are those that work in the field.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Great company to work for

    • Work/Life Balance
    Current Employee - Sales Associate  in  Jackson, MS
    Current Employee - Sales Associate in Jackson, MS

    I have been working at Hallmark part-time for less than a year

    Pros

    Fun, flexible, great job for high school and college students or retiree. If you enjoy helping someone find the right gift or card for their special one, this is the job for you. It makes you feel great that you had a part in making someone feel special .

    Cons

    Sometimes it could be slow paced and repetitive but other than that it is a pretty mellow environment.

    Recommends
    No opinion of CEO
  9.  

    Fun and flexible part-time work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales  in  Marquette, MI
    Former Employee - Retail Sales in Marquette, MI

    I worked at Hallmark part-time for less than a year

    Pros

    Fun place to work, great coworkers, flexible schedule, never boring, excellent store manager

    Cons

    No opportunity to become full time employee

    Advice to ManagementAdvice

    Full time management staff need benefits

    Recommends
    Positive Outlook
  10.  

    Fine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Hallmark part-time for more than a year

    Pros

    Fun, easy work. Good job for young people. Good summer or part time job.

    Cons

    No opportunity for moving up. Not much work to do.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Like any large company there are a lot of process issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at Hallmark full-time for more than 5 years

    Pros

    There's a lot of creative talent. There is a cafe with Starbucks coffee and employees get a discount on Hallmark products. People are nice.

    Cons

    There are a lot of layers of approvals. It takes a long time to get projects approved and actually have the ability to do them. Iif you have any new ideas it takes years and a village to make anything happen. They are not up to date in the digital space and have a hard time understanding new technology in general.

    Advice to ManagementAdvice

    Cut some of the layers of management and alter processes so employees actually have autonomy over their jobs and can start new initiatives easily. Everyone wants to be successful in their job so allowing them to actually be successful without having to sell their ideas to the entire company would be helpful.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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