Hampton Golf Reviews

Updated June 9, 2015
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5 Employee Reviews

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  1. Helpful (1)

    Interesting Learning Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Management in Jacksonville, FL
    Former Employee - Middle Management in Jacksonville, FL

    I worked at Hampton Golf

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    All of the pros I can state are if self discovery. My discoveries were a result of changing professions

    Cons

    Senior management was too far removed from the actual daily functions of the individual worksites. Poor budget allocations, poor conditions behind the scenes not allowing for proper work completion.

    Advice to Management

    Disclose all conditions of employment at the time of hiring


  2. Gender Discrimination, Wage Theft

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Worker in Laughlin, NV
    Former Employee - Restaurant Worker in Laughlin, NV

    I worked at Hampton Golf full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Golf Club Restaurants usually have decent food. Resorts are scenic places to work. Plenty of pretty young girls to work with, if thats important to you (certainly the management seems to like it).

    Cons

    Employer steals wages in the form of tips. Will hire experienced servers that are male to work the front of house, then tell them that only women are wanted out there and demote them to dishwashing. Prefers to pay you out of petty cash. Misses paychecks. Ignores your W-4 forms. No reasonable explanation. Will calculate taxes out of the petty cash check and not allocate them towards your tax payments. Irregular work hours - may demand you work until close saturday night and open first thing sunday morning, leaving you exhausted and under rested. Management is incapable of working along with the employees, but perfectly capable of reprimanding and scolding people when the work load is high and they should instead be helping.

    Advice to Management

    Quit screwing your employees just because you can. Recognize what you are doing is illegal. Most of you don't need any additional money, so why do you steal it from your lowest paid employees? Learn how to work the positions so you can help the workers when work loads are high and staff is pressured. Stop discrimination based on sex. Pay people on time and what they are due. You are hurting people.

    Hampton Golf Response

    Jun 25, 2015Director of Communications

    We take the allegations in your review incredibly seriously and would like to speak to you in more detail about the situations you described at the Club you worked at. We encourage you to contact ... More


  3. Helpful (1)

    Much to learn to keep good people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hourly
    Current Employee - Hourly

    I have been working at Hampton Golf (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Nice people, good starting point to find opportunities elsewhere in the golf industry, free golf at many clubs.

    Cons

    Low pay, almost non-existent benefits, high turnover, limited chance for advancement. Shoe string budgets, ancient technology.

    Advice to Management

    Know who works for you and care about your staff. Don't visit the properties in your very expensive sports cars when your entire staff is living paycheck to paycheck. Everyone can see how you splash out at conferences etc. but do not compensate employees for bringing in new customers or up-selling.


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  5. Helpful (1)

    Horrible company to work for who shows no loyalty to its employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Golf Professional
    Former Employee - Assistant Golf Professional

    I worked at Hampton Golf full-time (Less than a year)

    Pros

    It was a paying job.

    Cons

    There is a right way and a wrong way to run a business, upper management consistently demonstrated the latter.


  6. Helpful (1)

    This company is the epitome of wasted potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Agent in Jacksonville, FL
    Former Employee - Marketing Agent in Jacksonville, FL

    I worked at Hampton Golf full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Scheduling flexibility, friendly people, a lot of golf related perks (free golf, discounted merchandise).

    Cons

    Lack of accountability, communication and respect for customers on all levels within the company.

    Each dissatisfied customer is viewed as "It's just ONE customer, so who cares?" Most customers have a stuck up attitude and feel like they are entitled to getting everything for free as a favor, comp or perk. In similar fashion, most (not all) in management have a similar attitude and will make the absolute least amount of effort to resolve any issues. Even if they know it is a temporary solution, they will walk away as if it's not going to happen again and then act surprised when they have to deal with it again.

    Employees arrive late without repercussions. Many times the customer service center is left without leadership, even in high volume situations when problematic scenarios are not only possible, but expected. Not just not available, but completely off-site. VP's, Customer Service Managers and all (read both) of IT will leave and assume everything will be okay.

    There are rarely any hard deadlines. Everything is treated as "It's fine. Not a big deal." No sense of urgency whatsoever. If given a project, you have to ask for a deadline and even then you can go weeks without so much as a peep about it. You have to stay on top of everyone to get an answer to anything or you'll never hear about it again.

    If they would raise the bar just a tad, this company would improve dramatically, but I don't think anyone there can even understand what that would look like. Some of them haven't had any previous experience in the roles they have, so they don't know any other way. Expect people to show up on time and do their jobs. Take care of each customer as if it's the last customer you'll ever get. Yes, efficiency sometimes costs money up front, but the reward is well worth the expense. Just because it's the cheapest way to do something doesn't mean it's the best way.

    Last, but certainly not least: I don't care where you come from, how much money you make or who you know. Everyone deserves a certain level of respect. It doesn't matter if they are your customer or they are providing you with a service. It doesn't matter what they look like or what they sound like. You treat everyone with the same respect you would like them to show to you. If a customer calls to complain, how would you want to be treated if you were the one calling? If an employee has a question, do your job and answer the question. Just because it isn't important to you doesn't mean it isn't important and relevant to the them.

    Advice to Management

    Think back to other businesses you've worked for. Remember that certain level of professionalism that was always present every day in every meeting and interaction? It was there for a reason. It's called a standard. If you have no standards, you end up like Hampton Golf.



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