Hampton Inn Reviews

Updated March 28, 2015
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3.7
239 Reviews
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Recommend to a friend
Approve of CEO
Hampton Inn President & CEO Hilton Worldwide Christopher J. Nassetta
Christopher J. Nassetta
91 Ratings

Pros
  • The employee discount is nice but I never used it (in 9 reviews)

  • You get to hone your customer service skills and have fun at the same time (in 8 reviews)

Cons
  • Being a franchise property there is very little room for advancement, partially due to the size of the franchise (in 9 reviews)

  • No room for advancement or promotion, no full time employment (in 12 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Charlottesville, VA
    Current Employee - Sales Manager in Charlottesville, VA

    I have been working at Hampton Inn

    Pros

    Great Company to work for, love their enthusiasm for guests

    Cons

    office culture, promotions, leadership, overall general attitude at times

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Very laid back and great entry level opportunity

    Former Employee - Front Desk Agent in Springdale, AR
    Former Employee - Front Desk Agent in Springdale, AR

    I worked at Hampton Inn full-time (less than a year)

    Pros

    Meet new people from all over and try to give them the best service possible

    Cons

    Dealing with third party bookings, and the occasional drifter that would come in

    Advice to ManagementAdvice

    Pay better

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great company. Everything is very neat and organized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in San Diego, CA
    Former Employee - Front Desk Agent in San Diego, CA

    I worked at Hampton Inn full-time (less than a year)

    Pros

    great brand name to work for

    Cons

    guests who expect everything for free

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
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  5. It has been a pleasure to work with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Housekeeper in Denver, CO
    Current Employee - Executive Housekeeper in Denver, CO

    I have been working at Hampton Inn

    Pros

    There is a lot of opportunity to grow and succeed.

    Cons

    I have nothing bad to say about this company.

    Advice to ManagementAdvice

    The management at this property are great.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Awesome place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator in Columbia, MO
    Current Employee - Sales Coordinator in Columbia, MO

    I have been working at Hampton Inn part-time (more than a year)

    Pros

    Great people, fun work environment, consistent pay

    Cons

    Shifts can be long and dragging, open 24/7 so no days off

    Recommends
    Positive Outlook
    Approves of CEO
  7. Houseman maintenance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hampton Inn

    Pros

    love to be around people

    Cons

    I don't have any challenges

    Advice to ManagementAdvice

    Customer's satisfaction

    Recommends
    Positive Outlook
    Approves of CEO
  8. Front Desk Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Clerk in Sandusky, OH
    Current Employee - Front Desk Clerk in Sandusky, OH

    I have been working at Hampton Inn part-time (less than a year)

    Pros

    alone most of the day, meet new people everyday from everywhere

    Cons

    standing for 8 hours in the same spot..

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Great management, kind of repetitive, enjoyable work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk in San Angelo, TX
    Former Employee - Front Desk Clerk in San Angelo, TX

    I worked at Hampton Inn full-time (less than a year)

    Pros

    My two managers were not only good managers, but good people. When I asked for more hours, they accommodated my request immediately.

    Cons

    Sometimes guests would be rude, but when you work in a job in dealing with the public, it's gonna happen. Job also got repetitive, but it was only a summer job, so it wasn't too bad.

    Advice to ManagementAdvice

    Keep on being awesome.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10. Fun place to work

    Current Employee - Director of Sales and Front Desk in Richmond, KY
    Current Employee - Director of Sales and Front Desk in Richmond, KY

    I have been working at Hampton Inn full-time (more than 3 years)

    Pros

    Loved taking care of people to ensure a delightful stay; met lots of nice people; am given freedom to do my work (no micromanagement); love the people I work with.

    Cons

    No room for upward mobility or pay advancement, no holidays off unless without pay

    Advice to ManagementAdvice

    Reward employees for work well done and dedication.

    Recommends
    Positive Outlook
  11. My experience with this company enlighted my customer service skills and abilities to retain customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rooms Division Manager in College Station, TX
    Former Employee - Rooms Division Manager in College Station, TX

    I worked at Hampton Inn full-time (more than 10 years)

    Pros

    The best things about working there was meeting new people everyday, providing a enviorment condusive for work and pleasure most of all guest/customer comments that the experience of their stay is why they keep returning.

    Cons

    I took over a position of a person that did not insure quality of hotel stay for the guest/customer. What was previous provided to the guest/customer was substandard that what should be expected for retaining guest/customer.

    Advice to ManagementAdvice

    Interact daily with all staff and encourage ideas for improvement.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

Hampton Inn Photos

Hampton Inn
valet podium and entrance
Comfy Bed!

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