Hampton Inn

www.hampton-inn.com
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Hampton Inn Reviews

Updated February 27, 2015
Updated February 27, 2015
227 Reviews
3.6
227 Reviews
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Hampton Inn President & CEO Hilton Worldwide Christopher J. Nassetta
Christopher J. Nassetta
82 Ratings

Review Highlights

Pros
  • The employee discount is nice but I never used it (in 9 reviews)

  • You get to hone your customer service skills and have fun at the same time (in 8 reviews)


Cons
  • Being a franchise property there is very little room for advancement, partially due to the size of the franchise (in 9 reviews)

  • No room for advancement or promotion, no full time employment (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Hell. Hampton Inn on Covenant Drive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeper in Harrisonburg, VA
    Former Employee - Housekeeper in Harrisonburg, VA

    I worked at Hampton Inn

    Pros

    I made SOME money while I found another place to work.

    Cons

    The typical cliche of "treated worse than a dog" does NO justice to what I experienced here as an employee.

    Advice to ManagementAdvice

    Stop working in Hospitality.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hampton Inn

    Pros

    Hours , working alone, steady pay

    Cons

    Bad management, chaotic environment, stressful

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Burn out is 100% guaranteed, only apply at Hampton inn if you're desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Knoxville, TN
    Former Employee - Front Desk Agent in Knoxville, TN

    I worked at Hampton Inn (more than 3 years)

    Pros

    clocking out! (best part), meeting and getting to know guests, I perfected customer service skills, I learned how to survive with toxic people and coworkers, Day shift hours are pretty good, very few "pros" with that job

    Cons

    they didn't maintain the property adequately, time off was discouraged, zero -0- benefits, slave driven, low pay, not valued or appreciated, gossip factory, the entire job = CON, manager would call you at -home- to fuss, very unprofessional atmosphere, at my property they always pointed fingers/blamed whoever they didn't like, property owner was the definition of "toxic boss," possible bed bug contact!

    Advice to ManagementAdvice

    Attention q.a. Inspectors: an anonymous interview for employee satisfaction would be nice. and have that count toward inspection score. Mandatory one week off each year would have been a dream. Please Just Help! 24/7 365 is a death sentence for these skeleton crews.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Anything Goes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Non Management in Morrow, GA
    Former Employee - Non Management in Morrow, GA

    I worked at Hampton Inn

    Pros

    No values, no leadership, no integrity.

    Cons

    Worst company to work for. No benefits, no recognition, too much drama between employees, GM had no leadership skills, Everyone could do whatever they wanted to do and if they don't like you, they will get rid of you with no warning. So unprofessional.

    Advice to ManagementAdvice

    Give the employees a reason to come to work. Offer a retirement plan and a real health/dental plan. You hire them to work for you not slave for you.

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    Was not a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper in Bardstown, KY
    Current Employee - Housekeeper in Bardstown, KY

    I have been working at Hampton Inn full-time (more than 3 years)

    Pros

    Discounted hotel rooms. This was really the only pro that I experienced. Flexibility to some extent with scheduling but not always. This is the only good thing.

    Cons

    I experienced Horrible management, no teamwork, there was always a battle between all the different departments. Management talked about upper management. Managers not being private when confronting employees. No positive feedback.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Don't put your hopes up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Carlsbad, CA
    Former Employee - Front Desk Agent in Carlsbad, CA

    I worked at Hampton Inn part-time (less than a year)

    Pros

    The benefits are only for the management, run by Indians..

    Cons

    they will not give you chance to learn from your mistakes one time boom your out!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Worst experience of my life and then some!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance in Hershey, PA
    Former Employee - Maintenance in Hershey, PA

    I worked at Hampton Inn full-time (more than 3 years)

    Pros

    I really can't think of anything good to say, except that I got along with the GM very well!

    Cons

    Poor mgmt, no consistency, lack of breaks.

    Advice to ManagementAdvice

    Get it together

    Doesn't Recommend
  9.  

    Dead end job unless you're the few at the top, give you fancy titles instead of raises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Engineer in Raynham, MA
    Former Employee - Maintenance Engineer in Raynham, MA

    I worked at Hampton Inn full-time (more than a year)

    Pros

    None of the jobs are physically or mentally hard.

    Cons

    No chance for advancement, poor pay, promised reviews / raises that never came through. Very boring. Good for newly graduated high schoolers

    Advice to ManagementAdvice

    Instead of handing out too many titles per department with little to no pay increases, review your pay scales and pay accordingly. Can't pay the bills with a job title. Too many chiefs and not enough indians at this place.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Milking the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk in Stroudsburg, PA
    Former Employee - Front Desk Clerk in Stroudsburg, PA

    I worked at Hampton Inn part-time (more than 3 years)

    Pros

    It's a job. Can travel with employee discount but most hotels don't even want to give them and need manager approval.

    Cons

    Being that its a franchise you can get really screwed over depending on which site you work at.

    Advice to ManagementAdvice

    Relax

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Very Poor upper Management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeping in Watertown, SD
    Current Employee - Housekeeping in Watertown, SD

    I have been working at Hampton Inn full-time

    Pros

    Hilton Discount. Great coworkers. Could be great with the right Management.

    Cons

    Poor General Manager! No Benefits! Low pay!

    Advice to ManagementAdvice

    Start treating your staff better and start leading by good example! You are not running this Hotel alone!! We are all running it together. Try to make this place fun to work at.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Hampton Inn Photos

Hampton Inn
valet podium and entrance
Comfy Bed!

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