Hampton Inn Reviews

Updated October 18, 2014
Updated October 18, 2014
183 Reviews
3.7
183 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hampton Inn President & CEO Hilton Worldwide Christopher J. Nassetta
Christopher J. Nassetta
68 Ratings

Review Highlights

Pros
  • You get to hone your customer service skills and have fun at the same time (in 8 reviews)

  • The employee discount is nice but I never used it (in 8 reviews)


Cons
  • Being a franchise property there is very little room for advancement, partially due to the size of the franchise (in 7 reviews)

  • Bad hours, low pay and no holidays off (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to learn customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Hampton Inn full-time

    Pros

    You are part of a team in the hospitality industry and learn many different types of jobs that operate the day to day of the hotel. Everyone works to please guests and the atmosphere is mostly relaxed. You do deal with very few customers who are difficult to please.

    Cons

    The compensation is nothing special

    Advice to ManagementAdvice

    Keep it Hampton, don't try to expand from that brand and that success.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Very slow work environment, If your looking for a busy work place, This is not a place for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk in Gallup, NM
    Former Employee - Front Desk Clerk in Gallup, NM

    I worked at Hampton Inn part-time (more than an year)

    Pros

    Flexible work schedule,
    Meeting people from all over the world

    Cons

    Minimum wage $7.50 , Slow ,
    No Benefits
    No Over time

    Doesn't Recommend
    No opinion of CEO
  3.  

    Night Auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Poughkeepsie, NY
    Current Employee - Night Auditor in Poughkeepsie, NY

    I have been working at Hampton Inn full-time (more than 5 years)

    Pros

    Meeting new people, especially the guests.

    Cons

    No advance opportunities or promotions.

    No opinion of CEO
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  5.  

    A fulfilling job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper in Yuba City, CA
    Current Employee - Housekeeper in Yuba City, CA

    I have been working at Hampton Inn part-time (less than an year)

    Pros

    I am a housekeeper for hampton and I love it. It's not a job for everyone. It os hard work: fast -paced and physically strenuous. But for the right people, it is a fulfilling job and I go home every day feeling like I've accomplished something.

    Cons

    The only thing I don't like is that we're timed on each room, which is not a bad thing in and of itself, but if we finish early, we lose hours.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Orlando, FL
    Former Employee - Front Desk Agent in Orlando, FL

    I worked at Hampton Inn full-time (more than an year)

    Pros

    Very friendly team and respectful management.

    Cons

    Be responsible for hundreds of packages arriving to guests daily.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Job review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Greenville, NC
    Current Employee - Front Desk Agent in Greenville, NC

    I have been working at Hampton Inn part-time (less than an year)

    Pros

    Flexible hours, friendly staff, friendly guests

    Cons

    I do not have any cons

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Nice experience to add to my hospitality experience.

    Current Employee - Front Desk Agent in White Marsh, MD
    Current Employee - Front Desk Agent in White Marsh, MD

    I have been working at Hampton Inn full-time (less than an year)

    Pros

    Opportunity to build great relationships with customers and coworkers.

    Cons

    There is really no room for advancement when working at a smaller hotel.

  9.  

    It could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Hampton Inn full-time (more than an year)

    Pros

    Good hours and benefits

    Cons

    Lot of gossip between employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Winning Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales in Greenville, SC
    Current Employee - Director of Sales in Greenville, SC

    I have been working at Hampton Inn full-time (more than 5 years)

    Pros

    Being apart of a top, internationally recognized hotel group, employee discounts, incentive programs and the ability to transfers just about anywhere.

    Cons

    Living up to the 100% guarantee even she you know the guest is being dishonest. Also a pro because it motivates to strive for nothing less than the best!

    Advice to ManagementAdvice

    Encourage front desk to make decisions and provide feedback based on their experiences.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It is good company to all people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk in Hallandale, FL
    Former Employee - Front Desk Clerk in Hallandale, FL

    I worked at Hampton Inn as an intern (less than an year)

    Pros

    1. nice supervisor
    2. very good co-worker
    3. benefits are very good
    4. every month has employees' week.

    Cons

    some people are not good at English. You have to learn some basic Spanish.

    Recommends
    Neutral Outlook
    No opinion of CEO

Hampton Inn Photos

Hampton Inn
valet podium and entrance
Comfy Bed!

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