Hampton Roads Transit Reviews

Updated July 1, 2015
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9 Employee Reviews

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  1. Avoid, avoid, avoid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrator in Norfolk, VA
    Former Employee - Administrator in Norfolk, VA

    I worked at Hampton Roads Transit

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Free transit pass - which is awesome if you happen to live on the transit line. Since HRT caters to a majority ridership that has no access to other forms of transportation, there's a good chance that this will not apply to you. Especially if you already own a car.

    Cons

    Tension filled, stressful, finger pointing, bullying, backstabbing most negative environment i have ever worked in. The people who are actually good at their jobs lack the necessary technology and/or leeway to perform their jobs properly. People that perform terribly and lack basic leadership skills are kept in their jobs way longer than necessary to avoid lawsuits. Management is ineffective, cronyist, and stagnant with only a couple stellar managers among many. Scapegoating is common. Raises for administrative personnel are not - but, even though they have no funds to give you a raise, sure enough, watch your manager get a raise ever year. Lots of management making over 6 figures while their subordinates don't even get cost of living increases. Some management gets the nice pay raises to look the other way to the bullying and scapegoating. A number of managers actually lack the experience for their positions, but either know someone or are the only person who wants the job. Human Resources is not your friend - unless you are management. HRT has terrible reputation with local staffing agencies, which is funny when you consider how many people come in as temps via those agencies. Continuously changing their workplace policies makes it seem like its a social experiment to see how much people will tolerate to keep this job. Cannot recommend this place to anyone.

    Advice to Management

    Start over with new management. Select people who are actually good at their jobs and can make effective leadership decisions, and not people who are friends with whoever is already there. Cherish your workers. Your manager can't do their jobs without the people below them. Develop your workforce internally.


  2. Great Pay but stressful Job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bus Operator in Hampton, VA
    Former Employee - Bus Operator in Hampton, VA

    I worked at Hampton Roads Transit full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    The pay was good, you get a pay raise every 10 months until you max out at around 20 dollars. Benefits are ok.

    Cons

    The company doesn't value their employees and the drivers are not safe. It's hard to get a day off even though you have personal days and vacation days. The communication through out the company sucks. The schedules are jacked up. They will have you report in the morning for about an hour and then you report back in about five hours later to complete your shift. The union is a waste of money. BEWARE!

    Advice to Management

    I don't know where to start.


  3. Grievances Do Not Apply to New Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA

    I worked at Hampton Roads Transit full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Internal hiring preference presents opportunity to gain valuable experience in different departments. Great, respectable peers.

    Cons

    Terrible management; if you're a new employee, don't expect your concerns/grievances to be heard. You haven't earned the right to an opinion if you're a new employee and grievance policy does not apply to employees during initial six month probation period. Very politically charged environment filled with threatening and condescending language.

    Advice to Management

    Don't rely on politics and saving face to accomplish goals because good business practice entails collaboration and data driven decision making. Recognize and nourish talent when you have it and respect the opinions and concerns of your employees. Lastly, restore the integrity of your executive team.


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  5. Stressful job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Norfolk, VA
    Current Employee - Operations Supervisor in Norfolk, VA

    I have been working at Hampton Roads Transit

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Stressful job, but rewarding in the end.

    Cons

    Management seems to have little idea of what's really happening.

    Advice to Management

    Accept advice from your operations supervisors


  6. Helpful (1)

    An organization with many opportunities for growth.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hampton Roads Transit full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Company constantly expanding presenting great opportunities for growth. New management is very dedicated to the success of the organization and supportive of staff. Awesome benefits including employee paid health and dental, retirement plan, paid vacation and paid sick leave!

    Cons

    The organization is a political subdivision serving 6 cities and is overseen by representatives from each of those cities. HRT currently does not have a dedicated funding source and must request operating money from the cities each year. This places a lot of constraints and limits on the organization both financially and operationally.


  7. Recent medical problem has caused HRT to terminate employment

    Current Employee - Bus Operator in Hampton, VA
    Current Employee - Bus Operator in Hampton, VA

    I have been working at Hampton Roads Transit full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Driving is ok, talking with passengers

    Cons

    Before I knew what my problem was (enlarged prostate) I was terminated because of emergency urinating outdoors in private location, or so I thought. I was on camera. Got documentation from doctor, but not good enough.

    Advice to Management

    Management appears afraid to think outside the box.


  8. Helpful (2)

    Career killer.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hampton Roads Transit full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You can ride the bus for free. The benefits package for the administrative personnel is equivalent to the city benefits.

    Cons

    (This is for non-union staff) You will likely never advance here. You may not even get the job you interview for, and quite often, the interviewers will lead you to believe you will be accepting a job further down your career path, until you get hired and discover you are a glorified data entry person. Or secretary. Unless you are upper management, you will likely not get a raise - or at least not anytime soon. There is very little career development in any department. You can be moved anywhere in the organization on a supervisors whim, and you have no recourse. You can be disciplined for lack of training or knowledge in a position you were forced into, and have no recourse. For many staff, unless the person above leaves or dies, you will never advance. The salaries are some of the lowest in the market. There are a couple positions here that have about a 6 month turnover rate - HRT pays almost 10,000 under market value for someone with any experience in that position.

    Advice to Management

    Career development would be nice, especially when the salaries for those not in upper management aren't going to grow. Truth in advertising - it sucks to be interviewed for a position, told you will have certain duties, then show up and realize that the work your subordinates did at your last employers is now what you will be doing. No one likes going backwards, especially due to a gross misrepresentation and at a lesser salary too.


  9. Helpful (2)

    Not a job for everyone

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hampton Roads Transit

    Pros

    Decent pay for a TEMPORARY job

    Cons

    Everything!!! Toxic work place created by a handful of supervisors that are unhappy with their job.


  10. Helpful (3)

    This has not been the career step I'd hoped for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA

    I have been working at Hampton Roads Transit full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    There is a good benefit package, HRT is basically considered government, so for an individual, the health/ dental pricing is reasonable. The pricing is a bit steep once you add dependents though. I have personal policies for my family and save over half. We also get free rides on all the public transit, which is nice if you are anywhere in their service area

    Cons

    The upper management turnover is VERY high. Not a single upper management employee is still here that was employed my first day 3 years ago. There is little accountability to workers below them, and very little in the way of career development. They pay lower than market wages and most people use this as a pass through position. You won't get a raise or much of one either. Most of the employee social events have been disbanded, so there is very little communications between admin and drivers. There is not much in the way of career development, and your manager can trade you at whim to other departments. I have spoke to quite a few people who are surprised with move instructions on their arrival at work one day. If you don't like it, well - you could get another job. Many positions here are dead-end. There is no growth potential, no further opportunity unless the person above you dies or leaves. And, ultimately, they can move you around to whatever job they want change your job title to whatever they want, whether or not you are qualified, and its up to you to fight to keep that position at that time. Its a very political environment as well, and many upper management employees act no better that spoiled teenagers - they want what they want, and woe to them who can't or don't provide it. You say the wrong thing - knowingly or not - and that could be the end of your career.

    Advice to Management

    Look at developing the people you have. Respect is two-way street: treating employees like chess pieces doesn't make them appreciate their employment, it makes them resent it. No wonder people steal here. Its a very little bit they have control over since there are more and more rules put out to control everything from behavior to friendships.



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