Hancock Holding

  www.hancockbank.com
  www.hancockbank.com

Hancock Holding Reviews

Updated September 24, 2014
Updated September 24, 2014
18 Reviews
3.3
18 Reviews
Rating Trends

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Hancock Holding CEO, COO, and Director John M. Hairston
John M. Hairston
9 Ratings

Employee Reviews

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  1.  

    Excellent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hancock Holding

    Pros

    Gives branch managers approval on their own loans.

    Cons

    While I was employed from 2004-2012 upper management made it clear to never contact human resources with a problem.

    Advice to ManagementAdvice

    Management has been changed. Recommend working for this company.

  2.  

    Unimpressed with lack of quality of management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hancock Holding full-time (more than 3 years)

    Pros

    Tenured benefits are above average if you have the patience for mediocrity

    Cons

    Lack of leadership and poor decision making undermine the organization's ability to prosper.

    Advice to ManagementAdvice

    Upgrade quality of staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Consumer bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Processing in New Orleans, LA
    Former Employee - Loan Processing in New Orleans, LA

    I worked at Hancock Holding full-time (more than 3 years)

    Pros

    I enjoyed my coworkers they were knowledgeable. We had departments that were specialized for the more difficult process

    Cons

    The challenges I faced was that Hancock took over a large commercial bank. They were mainly a consumer bank so it was difficult for me to do my job when small minded people were running the department

    Advice to ManagementAdvice

    Listen to the people that do the job. Ask their opinions and see what you can do to make there jobs more efficient

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    fantastic

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hancock Holding

    Pros

    Very good company to work for.

    Cons

    Consider discussing promotions, training, personal growth

  6.  

    Rewarding but Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - (Operational) Risk Officer in New Orleans, LA
    Former Employee - (Operational) Risk Officer in New Orleans, LA

    I worked at Hancock Holding full-time (more than an year)

    Pros

    The people, within the business lines, you get to work with are very bright and want to do innovative things. They are, for the most part, easy to work with and typically welcome you in as a partner. They are very busy and under enormous pressure to produce. So, don't mistake their lack of prompt responsiveness for being rude

    Cons

    Dated approach of senior management. Mainly, the legacy Whitney staff is still very much involved in decision making and have antiquated mindsets. There are opportunities to maximize work/life balance via technology solutions but management in many areas continues to fight the opportunities these solutions afford. The company has recently, continually invested in solutions to provide greater work flexibility but managers do not allow the use, when practical.

    Advice to ManagementAdvice

    Clean house of the staff that is past its prime. Primarily, many legacy Whitney staff are either retired in place or mgih as well be. They don't have new ideas, are not equipped for the future plans of the company and will continue to be a hindrance to the company's success and the value their positions would otherwise contribute to the company. Some of these people are in senior positions and contribute to the dissatisfaction and turnorver of newer hires.

    Risk Officer position is hampered by micro-managing and a lack of leadership. You will not be able to contribute to the thought leadership of the department, as the job listing may state. Also, if you meet the preferred job qualifcations, you will be overqulaified on paper. Further, you will be frustrated because you will not have the leeway to exercise your prior experience. The front-line manager only want "mini-me's" and can only see doing things one way - his. He is not, at all, accepting of new ideas/approaches. In general, doesn't listen to new ideas and is a poor communicator. Lack of training and development and no long-term career path...unless maybe you leave for another department.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Difficult to obtain direction from Executive Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New Orleans, LA
    Former Employee - Anonymous Employee in New Orleans, LA

    I worked at Hancock Holding full-time (more than 3 years)

    Pros

    Liked doing various new technology projects

    Cons

    Upper Management communications to Lower Level Management is poor

    Advice to ManagementAdvice

    Engage in bi-monthly communications to discuss needs and difficulties with ongoing projects and managment

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Hancock gets it done!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Associate II in Destin, FL
    Current Employee - Financial Services Associate II in Destin, FL

    I have been working at Hancock Holding full-time (more than an year)

    Pros

    Quick to handle situations that may arise. Great customer and associate service!! All services and products are offered in house and are serviced in house which creates an incredibly fast turnaround time.

    Cons

    Hancock Holding Company has been involved in takeovers and buyouts of several bank branches and elected to close multiple locations for cost saving effects which does not help with customer retention.

    Positive Outlook
    Approves of CEO
  9.  

    Work in progress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New Orleans, LA
    Former Employee - Anonymous Employee in New Orleans, LA

    I worked at Hancock Holding full-time (more than 3 years)

    Pros

    Good people, great corporate culture and high integrity.

    Cons

    Weak management information systems, inconsistent strategy and integration pains.

    Advice to ManagementAdvice

    Balance pressure for revenue growth with commitment to a sound risk culture.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Ok to begin with, hope it gets better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Baton Rouge, LA
    Current Employee - Teller in Baton Rouge, LA

    I have been working at Hancock Holding part-time (more than 3 years)

    Pros

    high turnover rate resulting in many open management positions

    Cons

    core culture is shifting heavly to selling and away from customer service

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Reliable company with opportunity for work-life balance in a challenging setting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operational Risk Officer in New Orleans, LA
    Current Employee - Operational Risk Officer in New Orleans, LA

    I have been working at Hancock Holding full-time (less than an year)

    Pros

    Company with stability, integrity, work -life balance, on Forbes 100 most trusted companies, options for moving up and laterally, diverse culture; management challenges you to constantly improve

    Cons

    Still in a post merger hangover with the org chart changing frequently and old and new processes running simultaneously; some locations have old facilities with old bathrooms, offices are segregated rather than open planned; Many locations and two headquarters, which can present logistic difficulties, depending on your job function.

    Advice to ManagementAdvice

    Management should back the emphasis on personal accountability and rewarding people based on merit through a mandatory and consistent goal setting process across the company.

    Recommends
    Positive Outlook
    No opinion of CEO

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