Hanover Research Reviews

Updated June 13, 2015
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46 Employee Reviews

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  1. Helpful (3)

    Great starter job, with opportunities for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hanover Research full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great flexibility with work schedules, and my colleagues are intelligent, kind, and fun. The workload is typically quite varied, so it's a chance to learn about different research/writing styles and about a lot of different subjects.

    Cons

    Upper management can be a little naive when it comes to understanding the researcher's perspective, so it requires initiative on the employee's part to talk about one's needs, wants, and desires related to any aspect of work. The receptivity of upper management varies greatly across Content, HR, and C-suite level positions. Tread with care.

    Advice to Management

    Listen to the researchers. They're where innovation will come from - they want to help, but they're not heard. If you let this go too long, it will create an unbreakable culture of sulking and dissatisfaction.


  2. Helpful (4)

    A great company for young researchers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Associate in Washington, DC
    Current Employee - Senior Research Associate in Washington, DC

    I have been working at Hanover Research full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Researchers have a lot of freedom as long as work is done well and on time. Researchers manage their own projects and have the opportunity to design and carry out projects from beginning to end. Hanover encourages methodological creativity and innovation in the research process.

    This is a young company filled with young people. Performance trumps age and experience.

    The business model is profitable and there are few competitors. Most of Hanover's challenges have been caused by rapid growth.

    Cons

    Hanover is a great place for self-starters that like to manage themselves. Hanover is a poor fit for people that need frequent collaboration, management, or assistance. While help is always available, you are still very much on your own.

    Career pathing is unclear. Many employees have found success by carving out new roles or becoming experts in niche research methodologies. Hanover is trying to become more transparent in its promotion process.

    The research office can be too quiet and Hanover does not promote many social events. There is a core happy hour group.

    Advice to Management

    Content team needs more incentives for performance, similar to what the sales team has. The sales team needs more research knowledge and career support, similar to what the content team has. Most of these issues will be ironed out over time.


  3. Helpful (8)

    Sales is social, research is not...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research in Washington, DC
    Current Employee - Research in Washington, DC

    I have been working at Hanover Research full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It is a paycheck at the end of the (bi) week.

    Cons

    95% independent work (could be a + if you like that) and you can go all day without speaking with anyone even though they are sitting right next to you. I consider myself an independent person, but it's a little too much for even me. While I understand it's research, this quiet environment still baffles me. It's hard to know your coworkers, people leave without saying bye...and you realize this the next day when their desk is clear.

    Work is hit or miss and can be frustrating. Shifting from topic to topic each week gets old, especially since subjects are rather obscure areas (majority B2B, little B2C).

    If you are considering applying, consider what type of work environment you like. I'm writing this because if you have an offer and are unsure, you are unsure for a reason and move on.

    Advice to Management

    CDs need management skills. This would benefit communication with researchers and also with client interaction.

    Hanover Research Response

    May 24, 2013CHRO

    Thank you for your feedback. I am sorry to hear that you found the work at Hanover to be more isolating and less predictable than you had anticipated. Autonomy and variety are characteristics of ... More


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  5. Helpful (7)

    Lonely work in the middle of a crowd

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Washington, DC
    Current Employee - Research Associate in Washington, DC

    I have been working at Hanover Research full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Lots of opportunities to move upward if you do not make mistakes
    Good location

    Cons

    People in Research are stacked on top of one another in one giant room. You get very little privacy, yet you interact with no one and spend the whole day looking at the computer screen. Some of the work is boring, like looking up random things on google and citing them on a report. Upper management lacks communication skills (lots of fake smiles and politeness, no constructive feedback). High employee turnover. Behind all the smiles, the company seems to have a ruthless culture, taking in recent graduates who have nowhere else to go, and getting rid of people who struggle.

    Advice to Management

    Get people who can communicate well and actually help build professional skills.

    Hanover Research Response

    Jun 20, 2013CHRO

    Thank you for your feedback. I am sorry to hear that you found the work at Hanover to be more isolating than you had anticipated. Autonomy and variety are characteristics of the job that most of our ... More


  6. Helpful (5)

    Interesting work, good environment, good pay, great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Analyst in Washington, DC
    Current Employee - Content Analyst in Washington, DC

    I have been working at Hanover Research full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Interesting research reports with typical 4-7 day turnaround.
    Supportive team atmosphere.
    Good work life balance.
    Young, but not too young, office environment.
    Free snacks and coffee/tea, breakfast meetings, occasional pizza day (that makes a difference).
    Occasional early Friday for research teams meeting goals.
    Health benefits, 401k matched 2% by Hanover, life insurance, good PTO.
    Flexibility for remote work.

    Great atmosphere, definitely recommend it.

    Cons

    Very quiet atmosphere.
    Looking at a computer all the time.
    It can be challenging to focus on only one project at a time for so many hours.

    Advice to Management

    Define what career paths there are for committed researchers other than content director.


  7. Exceptional colleagues at a fast growth company in the heart of Washington, DC.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Washington, DC
    Current Employee - Sales in Washington, DC

    I have been working at Hanover Research full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    A young, ambitious and exciting place to work with well educated and friendly colleagues. The renewed commitment of the company to put in world class training, recruit and develop the best talent in the DC labor market makes the potential of this business all the more exciting.

    Cons

    Like any growth company, you have to be on board for the wild ride of fast paced changes and aggressive goals. The opportunity and pay make it worth though.

    Advice to Management

    The changes are making a difference, keep pushing!


  8. Helpful (1)

    Hanover is the ideal landing spot for motivated people who want to start a career with a rapidly growing company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Director in Washington, DC
    Current Employee - Development Director in Washington, DC

    I have been working at Hanover Research full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    -The company recognizes individuals for hard work and rewards success both financially and with promotions
    -Since the company is growing rapidly, it is possible to move up the ranks quickly if one is willing to put in the necessary work
    -Ability to change career paths, Hanover allows for vertical movement into different divisions
    -A great place to gain exposure to various aspects of business, the job never becomes mundane
    -Senior management is open to input, employees' voices will always be heard

    Cons

    -Chain of command can be unclear at times
    -New employee training needs to become more standardized

    Advice to Management

    There needs to be a formal on-boarding process for new employees so that everyone has the same opportunity to succeed.


  9. Helpful (2)

    Great opportunity for talented and driven individuals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Hanover Research full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Hard work and talent do not go unnoticed. With the fast growth of the company and a meritocratic culture, there is no need to 'wait your turn' before promotion.
    - A company culture that strikes the right balance between ambition and hard work, and socialization and community service. Happy hours, potlucks, trivia nights, and charity events are encouraged and well-attended.

    Cons

    - As mentioned many times in these reviews, professional development and training programs are sorely needed. Currently, the employees who have been successful are those who haven't needed much help in terms of training. Instituting a new employee training program would help build confidence and satisfaction for many others who might find much of the work (for both Content and Business Development) to be challenging.
    - As a researcher on the Content side, and it be easy at times to feel like a cog in the machine. More could be done to encourage every employee to understand the 'big picture'.

    Advice to Management

    Growth is great, and there is no lack of applicants for the growing number of positions, but more could be done to ensure current employee satisfaction and retention.

    This needn't require pay increases/more vacation time (although those would be nice!), as great gains could be made through more simple increases to training, communication and openness.


  10. Helpful (5)

    Hanover embodies a fast-paced meritocracy which is perfect for ambitious young professionals.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Director in Washington, DC
    Current Employee - Managing Director in Washington, DC

    I have been working at Hanover Research full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    + Attractive bonus and compensation potential
    + Staff is smart, energetic, and hard-working
    + Fast growth of the firm consistently produces new opportunities and a dynamic atmosphere
    + 401(k) with 2% employer match
    + Great health benefits
    + Perks such as the occasional catered breakfast/lunch, and comped dinners after 7 pm
    + High level of staff involvement for community service events and happy hours/fundraisers

    Cons

    As Hanover has grown quite quickly in the past few years a need for professional development for mid-upper level management has evolved which to date has not been met

    Advice to Management

    It would be great to have easy access to professional sales and management training


  11. Helpful (2)

    In my two years at Hanover

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Director in Washington, DC
    Current Employee - Development Director in Washington, DC

    I have been working at Hanover Research full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Hanover is an exciting place for young, driven professionals to learn about themselves and excel in a workplace setting. In my two years at Hanover, the company has always rewarded me excellently for my hard work. My experience at Hanover epitomizes the opportunities the company has to offer - I have experienced tremendous growth both professionally and personally in a short amount of time. There are several formal structures and processes in place that help guide Development Associates to Senior Development Associates to Development Directors to Managing Directors very quickly. The mentorship between each Development Associate and Development Director at Hanover is invaluable. The fast-paced nature of the job and continuous opportunities for upward mobility are powerful engagers and motivators. From my first day all expectations of me have been clearly articulated and I’ve always known exactly what I’ve needed to accomplish in order to get myself to the next level.

    Cons

    The pressure to produce at Hanover can be quite intense at times, and sometimes can lead to insecurity among employees. If you prefer a very safe, mild, predictable work environment you will not be happy at Hanover. If you are open to pushing yourself, working as a team, and thinking outside the box you will be a great fit here.

    Advice to Management

    Communication is key. With information comes knowledge, with knowledge comes empowerment and with empowerment comes confident employees and confident employees generate new business. Continue to remain open to all ideas, comments, questions and concerns on both the research and development side.



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