Harbor Freight Tools
2.5 of 5 219 reviews
www.harborfreight.com Calabasas, CA 5000+ Employees

Harbor Freight Tools Reviews

Updated Apr 8, 2014
All Employees Current Employees Only

2.5 219 reviews

                             

27% Approve of the CEO

Harbor Freight Tools CEO Eric Smidt

Eric Smidt

(143 ratings)

34% of employees recommend this company to a friend
219 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Earn commission and paid time off as a part time associate"
    in 12 reviews
  • "Especially when we all work part time"
    in 9 reviews
Cons:
  • "Plenty of turnover in upper management/executive level at the corporate office"
    in 20 reviews
  • "Management often insinuates lying to customers to sell the Inside Track Club memberships and the warranty plans"
    in 7 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Excellent place to work, the management team is one of the best !

Cashier (Current Employee)
Hickory, NC

I have been working at Harbor Freight Tools part-time for more than a year

ProsThey are really understanding when you have difficulties and will work around the schedules if you have another job! The managers are excellent human beings and they have a positive attitude almost all the time. We have opportunities to add a little extra money to our paycheck and they do their best to keep the working team united! Everyone is considerate and we all do our best to help each other, that's a great working environment, it makes you feel more like a family. The products are really good and the prices are super, which makes it really easy to appeal the customer.

ConsWhen things are slow at the store, hours go too low, from 25-28 hours to 5-10 hours a week. Sometimes we are really short handed to manage a whole day shift, specially on the warehouse crew, which makes the rest of the team overworked.

Advice to Senior ManagementManagement team can do better at organizational efforts when it has to do with everyday schedules.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Manager

Anonymous Employee (Former Employee)

I worked at Harbor Freight Tools full-time for more than 3 years

ProsGood work / life balance

ConsVery little upward mobility for managers to field management

Advice to Senior ManagementAllow managers opportunity to advance

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

An okay place to work

Cashier (Former Employee)
Orem, UT

I worked at Harbor Freight Tools part-time for more than a year

ProsManagement works with your schedule, friendly people to work with

ConsLots of pressure for sales

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

It's okay, good entry level job

Sales (Current Employee)
Rocklin, CA

I have been working at Harbor Freight Tools part-time for more than a year

ProsThey pay commission, usually get good hours, good people

ConsHours are based on commission

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Okay

Cashier (Former Employee)
Rocklin, CA

I worked at Harbor Freight Tools part-time for more than a year

ProsGood entry level job, teaches a lot about costumer service, sales and basics.

ConsThe managers here seem to hire people who always bring drama to work. They aren't very professional and are not motivated to work. There a are few managers who are rude and unappreciative of the employees even if they do work hard; they play "favorites". There are other managers who are great and work hard to make everyone work as a team.

Advice to Senior ManagementTreat your employees with a little more respect and hire more professional people.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

I wouldn't work there again, but it wasn't as bad as other jobs I've had.

Assistant Head Cashier (Former Employee)
Albuquerque, NM

I worked at Harbor Freight Tools part-time for more than a year

ProsCompensation was good compared to other places I have worked. I was promoted very quickly. Benefits (PTO, sick days) were great. Not many other places offer that.

ConsCheap tools. I had no confidence in anything I was selling. The turnover was kind of high for the cashiers and sales people.

Advice to Senior ManagementRecognize accomplishments of hourly employees. You are not above getting change or answering codes for the cashiers.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Store Manager

Store Manager (Former Employee)
Jacksonville, NC

I worked at Harbor Freight Tools full-time for more than 5 years

ProsGood business model. Good pay, great environment.

ConsTrying is very lacking. Senior leadership is in need of an overhaul and overall employee development is extremely difficult if at all.

Advice to Senior ManagementSenior management needs to put more of an investment into the development of its store management staff. Very little is done to actually develop any member of management. Too much time is spent on pointing fingers and no time on what the actual needs of the staff are to run it effectively. Try helping each individual store to develop it's own business plan and actually treat it's staff as the investment that you hired.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Enjoyed the company

Operations Store Manager (Former Employee)
Clarksville, TN

I worked at Harbor Freight Tools full-time for more than 3 years

ProsPretty good pay and you get sick and personal days from day one

ConsHR does not support the employees

Advice to Senior ManagementTreat your team fair

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

very fast pace.

Shipping Clerk (Former Employee)
Dillon, SC

I worked at Harbor Freight Tools full-time for more than a year

ProsMeet new people safe work envorment

Conslots of walking,very dusty dirty enviroment

Advice to Senior Managementgood advice most of the time.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

up and down

Head Pricing Coordinator (Current Employee)
Greenville, SC

I have been working at Harbor Freight Tools full-time for more than 8 years

Prosgood place to work most of the time

Consdrama drama drama drama drama

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Harbor Freight Tools? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Harbor Freight Tools reviews and ratings — including employee satisfaction and approval rating for Harbor Freight Tools CEO Eric Smidt . All 219 reviews posted anonymously by Harbor Freight Tools employees.