Harbor Freight Tools

www.harborfreight.com

Harbor Freight Tools Reviews

Updated January 27, 2015
Updated January 27, 2015
382 Reviews
3.0
382 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harbor Freight Tools CEO Eric Smidt
Eric Smidt
235 Ratings

Review Highlights

Pros
  • The company is growing at the rate of 50 stores per year (in 12 reviews)

  • Paid time off accrues quickly, spiff program pays well (ESP part atleast) (in 22 reviews)


Cons
  • Mistreatment of employees by upper management and irregular working hours (in 27 reviews)

  • Should improve inside track club and add a rewards program (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Harbor Freight Tools full-time (less than a year)

    Pros

    Everything is good with them

    Cons

    Nothing is bad with them

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
  2.  

    Well Rounded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pricing Coordinator in Duluth, MN
    Current Employee - Pricing Coordinator in Duluth, MN

    I have been working at Harbor Freight Tools part-time (more than 3 years)

    Pros

    paid vacation, sick time, commissions for part timers. Ability to move up in the company easily.

    Cons

    Some typical retail issues, customers not knowing what they want and expecting us to have it.

    Advice to ManagementAdvice

    Make sure there are no micro managers in the store that can bring a team down.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Awesome company to work for always have something to do always busy at all times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Downey, CA
    Current Employee - Warehouse Associate in Downey, CA

    I have been working at Harbor Freight Tools part-time (less than a year)

    Pros

    Great coworkers great management cool environment to work in..paid holidays vacation and sick time.

    Cons

    Short breaks only 1 10 minute in 8 hour shift..

    Advice to ManagementAdvice

    Need Crooss training for driffrent areas for all associates.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Head Cashier in Port St Lucie, FL
    Current Employee - Assistant Head Cashier in Port St Lucie, FL

    I have been working at Harbor Freight Tools part-time (less than a year)

    Pros

    The crew I work with is amazing! Like a family

    Cons

    The pay is not enough to live on

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Not your typical retailer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Miamisburg, OH
    Former Employee - Assistant Store Manager in Miamisburg, OH

    I worked at Harbor Freight Tools

    Pros

    Not a bad retailer to work for. More laid back than most of the big box retailers.

    Cons

    Used to give all major holidays off and took them away. Inside Track isn't that good of a bargain.

    Advice to ManagementAdvice

    Put some hours back in your stores, stop selling household things that truly are not relevant to being a tool store, I.e. Kites,puzzles, dog toys.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Easy money I think.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Sales Floor Team Member, in San Antonio, TX
    Current Employee - Cashier/Sales Floor Team Member, in San Antonio, TX

    I have been working at Harbor Freight Tools part-time (more than a year)

    Pros

    The ability to increase your pay by selling warranty and members to customers. I had a good hard working team.

    Cons

    Crappy membership cards, rude customers thinking that our tools are for commercial use but their not.

    Advice to ManagementAdvice

    To properly train new employees correctly so that they know the floor and warehouse properly.

    Recommends
    Positive Outlook
  8.  

    Good place to start a career....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harbor Freight Tools

    Pros

    Flexible hours, ok pay, great place to start and learn things

    Cons

    limited room for advancement, limited hours

    Advice to ManagementAdvice

    Allow more advancement to higher levels within each location.

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Leadership positions are paid unfairly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Head Cashier in Dothan, AL
    Current Employee - Assistant Head Cashier in Dothan, AL

    I have been working at Harbor Freight Tools

    Pros

    Great store great customers. Company works well with flexibility

    Cons

    Company relies heavily on selling protection plans on most tools and gets in the way heavily of doing your job with customers

    Advice to ManagementAdvice

    Pay your leadership team ex...head cashier ,assistant head cashier a better rate of pay for the responsibilities that are expected of them! After I was hired on I read reviews that these positions had the highest turnover rate for my area and now I know why!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Nice pay, Poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Operations Manager in Terre Haute, IN
    Current Employee - Store Operations Manager in Terre Haute, IN

    I have been working at Harbor Freight Tools full-time (more than a year)

    Pros

    Good bonus program with ESP and ITCs, Not difficult work

    Cons

    Rude co-workers, Wasn't much professional growth, Shady practices by copying checks and sending them to California.

    Advice to ManagementAdvice

    Have a stronger HR department. Employee's seem to get away with murder at times. Especially if the store manager finds them attractive.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Better when it was in Camarillo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Function in Camarillo, CA
    Former Employee - IT Function in Camarillo, CA

    I worked at Harbor Freight Tools

    Pros

    When HFT was in Camarillo under the old regime it was a bit unorganized but a great place to work with people that had been there since company started 1968. They offer 2 weeks vacation from scratch and good benefits. Pay is typically a bit low but one can quickly advance if working hard.

    Cons

    Now when company is in Calabasas it is more cut-throat and hard work. Most of the executives and many good-with-people managers were all fired to leave room for a new generation of outsourcing and cut-throat approach. Some IT people on salary were made to work mandatory Saturdays and long days without any extra compensation. You may have 3 managers in one year as people are getting hired/fired right and left. Some people were fired after 25 years without even a thank you.

    Advice to ManagementAdvice

    Go back to be more of the people's company in the same spirit as the stores and customers expect and bring back hot dog day. Happy employees is what made this company so great. Now it's becoming just another Walmart.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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