Harbor Freight Tools

www.harborfreight.com

Harbor Freight Tools Reviews

Updated January 24, 2015
Updated January 24, 2015
378 Reviews
3.0
378 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harbor Freight Tools CEO Eric Smidt
Eric Smidt
234 Ratings

Review Highlights

Pros
  • The company is growing at the rate of 50 stores per year (in 12 reviews)

  • Paid time off accrues quickly, spiff program pays well (ESP part atleast) (in 22 reviews)


Cons
  • Mistreatment of employees by upper management and irregular working hours (in 27 reviews)

  • Should improve inside track club and add a rewards program (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Assistant store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Harbor Freight Tools

    Pros

    Benefits good & pay good

    Cons

    Store Managers not managed properly & allowed to treat you however they want

    Advice to ManagementAdvice

    Manage your managers

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    it was a good experience for the most part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Store Manager
    Former Employee - Operations Store Manager

    I worked at Harbor Freight Tools

    Pros

    People are fun to work with benefits are good pay is decent if in management

    Cons

    Never seeing the district manager follow through on actions everything is about what is wrong no budget

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harbor Freight Tools full-time (more than 3 years)

    Pros

    Pay is fine for management
    bonus every other paycheck
    working hours

    Cons

    Procedures get in the way of normal workday tasks
    Rejects from other companies get high positions to start
    employee moral because of management.

    Advice to ManagementAdvice

    Work

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Unorganized, outdated technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Cashier in Fort Collins, CO
    Former Employee - Head Cashier in Fort Collins, CO

    I worked at Harbor Freight Tools

    Pros

    Benefits for full-time employees, commission on sales of "warranties" and memberships

    Cons

    Out-dated technology and organization processes, not environmentally friendly, upper management (district managers and up) are poor leaders and either unwilling or unable to provide support

    Advice to ManagementAdvice

    Take some management and leadership courses. Communication, engagement, innovation, problem-solving and support would just be a start

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Harbor Freight Tools Response

    Jan 7, 2015HR Liason

    Thank you for your input We agree, Harbor Freight offers great benefits, including health, vacation, as well as other perks. We're glad to see you put that as a pro feature. We also agree that ... More

  6.  

    eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Harbor Freight Tools

    Pros

    great pay for Store manger. I was a SM and made over 59k

    Cons

    no communication slow and boring

    Advice to ManagementAdvice

    very hard to advance i was hired in as a Store Manager

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    It was the most unpleasant summer of my life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Associate in Orem, UT
    Former Employee - Sales Floor Associate in Orem, UT

    I worked at Harbor Freight Tools

    Pros

    They had a Decent Employee Discount

    Cons

    Corporate and Store Management both SUCK BIG TIME!

    Advice to ManagementAdvice

    GET OFF YOUR HIGH HORSES AND TREAT YOUR EMPLOYEES BETTER!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 6 people found this helpful  

    store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in South Portland, ME
    Current Employee - Store Manager in South Portland, ME

    I have been working at Harbor Freight Tools

    Pros

    Privately owned, so not much red tape... however this seems to becoming an issue with micro-management by corporate and managers not allowed to merchandise to their store's needs.

    Cons

    Growing too fast and corporate not putting any assets in improvements in current stores. Corporate Store operations over-worked with minimal staffing increase or improvements. MIS issues all the time with registers freezing up. Lot of pressure put on associates to sell replacement plans that are over-priced.

    Advice to ManagementAdvice

    VERY rare for current store managers to be promoted to DM, especially in the East Region.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Awesome experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Louisville, KY
    Current Employee - Cashier in Louisville, KY

    I have been working at Harbor Freight Tools

    Pros

    Pay is awesome, nice ppl

    Cons

    Rude customers but nothing too stressful

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Warehouse supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Supervisor
    Former Employee - Warehouse Supervisor

    I worked at Harbor Freight Tools (more than 3 years)

    Pros

    Support from General manager
    GM worked with everyone's schedule
    Almost all employes all realy friendly towards each other

    Cons

    Low pay for all positions
    Managent varies from store to store
    Corporate only looks at store numbers
    Store in bad conditions

    Advice to ManagementAdvice

    This would be a very good company to work for if the pay was better

    Doesn't Recommend
    Positive Outlook
  11.  

    So far so good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Manager in Chico, CA
    Current Employee - Warehouse Manager in Chico, CA

    I have been working at Harbor Freight Tools

    Pros

    Room for advancement and opportunity to excell.

    Cons

    We need more full time employees at all times.

    Recommends
    Positive Outlook
    Approves of CEO

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