Harbor Freight Tools Reviews

Updated April 12, 2015
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Employee Reviews

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  1. Helpful (1)

    Not your typical retailer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Miamisburg, OH
    Former Employee - Assistant Store Manager in Miamisburg, OH

    I worked at Harbor Freight Tools

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Not a bad retailer to work for. More laid back than most of the big box retailers.

    Cons

    Used to give all major holidays off and took them away. Inside Track isn't that good of a bargain.

    Advice to Management

    Put some hours back in your stores, stop selling household things that truly are not relevant to being a tool store, I.e. Kites,puzzles, dog toys.

  2. Nice pay, Poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Operations Manager in Terre Haute, IN
    Current Employee - Store Operations Manager in Terre Haute, IN

    I have been working at Harbor Freight Tools full-time (more than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good bonus program with ESP and ITCs, Not difficult work

    Cons

    Rude co-workers, Wasn't much professional growth, Shady practices by copying checks and sending them to California.

    Advice to Management

    Have a stronger HR department. Employee's seem to get away with murder at times. Especially if the store manager finds them attractive.

  3. Easy money I think.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Sales Floor Team Member, in San Antonio, TX
    Current Employee - Cashier/Sales Floor Team Member, in San Antonio, TX

    I have been working at Harbor Freight Tools part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The ability to increase your pay by selling warranty and members to customers. I had a good hard working team.

    Cons

    Crappy membership cards, rude customers thinking that our tools are for commercial use but their not.

    Advice to Management

    To properly train new employees correctly so that they know the floor and warehouse properly.

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  5. Reasonable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Houston, TX
    Former Employee - Sales Associate/Cashier in Houston, TX

    I worked at Harbor Freight Tools part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best thing about this place, my manager was very reasonable with the hours you worked if it was due to school or personal reasons.

    Cons

    They always make you sell memberships, push it on people if they don't even want it, just so they can have great sales. If you don't meet their requirements for sales, or phone number registrations, then your hours get cut.

  6. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harbor Freight Tools full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay is fine for management
    bonus every other paycheck
    working hours

    Cons

    Procedures get in the way of normal workday tasks
    Rejects from other companies get high positions to start
    employee moral because of management.

    Advice to Management

    Work

    Harbor Freight Tools Response

    Feb 3, 2015HR Liason

    Thanks so much for the input! We agree, Harbor Freight Tools offers competitive pay and great perks to its staff. We also strive to provide a casual environment as well as the opportunity to work ... More

  7. Good place to start a career....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harbor Freight Tools

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible hours, ok pay, great place to start and learn things

    Cons

    limited room for advancement, limited hours

    Advice to Management

    Allow more advancement to higher levels within each location.

  8. Would not recommend unless your a felon needing a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harbor Freight Tools

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great if you need a job right away.

    Cons

    Provide little pay for strenuous, back breaking labor while pressuring employees to hassle customers.

    Management is lacking necessary qualifications/skills, that would separate themselves from a follower to a leader.

    Advice to Management

    Offer training to management at least once a month to help them become better leaders. Better pay towards employees.

  9. Assistant store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Harbor Freight Tools

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits good & pay good

    Cons

    Store Managers not managed properly & allowed to treat you however they want

    Advice to Management

    Manage your managers

  10. it was a good experience for the most part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Store Manager
    Former Employee - Operations Store Manager

    I worked at Harbor Freight Tools

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People are fun to work with benefits are good pay is decent if in management

    Cons

    Never seeing the district manager follow through on actions everything is about what is wrong no budget

    Advice to Management

    none

  11. Helpful (1)

    Awesome experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Louisville, KY
    Current Employee - Cashier in Louisville, KY

    I have been working at Harbor Freight Tools

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pay is awesome, nice ppl

    Cons

    Rude customers but nothing too stressful

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