Hard Rock Cafe

  www.hardrock.com
  www.hardrock.com
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Hard Rock Cafe Reviews

Updated September 16, 2014
Updated September 16, 2014
103 Reviews
3.3
103 Reviews
Rating Trends

Recommend to a friend
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Hard Rock Cafe President and CEO Hamish Dodds
Hamish Dodds
44 Ratings

Review Highlights

Pros
  • Nice work environment and meeting great people from all over the world (in 7 reviews)

  • Opportunities to travel and open new stores (in 3 reviews)


Cons
  • very long hours and very little understanding that you are only human and have a life outside of the building (in 5 reviews)

  • all of the managers stick together and no one cares about hourly employees and whats going on with them (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great People, Fun, Great Energy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hard Rock Cafe part-time for more than 3 years

    Pros

    Hi Energy - must be ON all the time - Customers will become your friends! Lots of great Music Events for Bands and Musicians including various Charity events. Lots of Room to grow- great people in all areas!

    Cons

    Moving around the furniture to accomadate the event...ie preparing for band events. of course you are on your feet all the time, it is like all other Foodservice Jobs in hospitality, except that you will love this job the most!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    great culture and professional marketing effort that creates an engaging employee experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Hard Rock Cafe full-time for more than 3 years

    Pros

    high energy, good benefits, good leaders, fun environment, philanthopic causes!

    Cons

    unsure of impact of Seminole tribe influence

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Positive Working Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hard Rock Cafe full-time

    Pros

    Everyone is very friendly and supportive. They become like family to you. You get to meet people from all over the world, whether it's fellow colleagues at a different Hard Rock location, or a guest visiting from another country. You are also forced to learn about many different aspects of the company and restaurant, which is always beneficial in your career growth.

    Cons

    It is difficult to advance and management support is sometimes hard to come by. Communication between management and hourly staff is non-existent at times. The goals that corporate sets is usually very unrealistic, therefore, causing a decrease in morale.

    Advice to ManagementAdvice

    It is very important to communicate with the staff as a whole and make sure everyone is on the same page. Mistakes happen all the time, but most of those mistakes can be avoided if communication was enforced more.

    Recommends
    Approves of CEO
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  5.  

    Love it or hate it, no in between

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Nashville, TN
    Current Employee - Server in Nashville, TN

    I have been working at Hard Rock Cafe full-time for less than a year

    Pros

    Great money in the summer time and during CMA fest. Management is pretty good. Made life long friends.

    Cons

    High school like atmosphere. New comers are treated like dirt by long time veteran employees. Animosity between new and old employees has become a BIG problem and management does NOTHING about it. The "rockers" who are like team leaders are either excellent or worthless. They either help new people or choose not to. Management turnover kinda sucks. No promoting within. If you want to be a server for the rest of your life then this is a great place for you!

    Advice to ManagementAdvice

    Stand behind your employees and protect them! Also no need for attitude when employees simply ask a question.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Fun place to work and make great money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hard Rock Cafe

    Pros

    The people are amazing, its so much fun and its fast paced. Didnt realize how great it was until I left.

    Cons

    The management is sometimes lackadaisical because they are over worked.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    This facility treats all its employers equal and rewards good service to its workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant Catering  in  Fort Lauderdale, FL
    Former Employee - Consultant Catering in Fort Lauderdale, FL

    I worked at Hard Rock Cafe as a contractor for less than a year

    Pros

    Lots to do, easy to move up the ladder, great food, great management, great restaurant, good structure

    Cons

    Gets a bit overcrowded, long hours, need better stock option portfolio 401K plan

    Advice to ManagementAdvice

    Keep it all the same, don't change a thing.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    awesome place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hard Rock Cafe

    Pros

    great pay and awesome atmophere to work in

    Cons

    no maybe just the hours

  9.  

    I love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Food Runner  in  San Francisco, CA
    Current Employee - Server/Food Runner in San Francisco, CA

    I have been working at Hard Rock Cafe full-time for less than a year

    Pros

    -Love the people I work with
    -Love the people I wait on
    -Management is very nice and we respect each other immensely

     I feel like I can be myself and accepted by my fellow employees. Lots of music and keeps me on my feet!

    Cons

    Not for the lazy......
    Training for new employees in certain areas of the restaurant can be unreliable.
    Parking really really sucks!

    Advice to ManagementAdvice

    Don't change a thing!

    Recommends
    Approves of CEO
  10.  

    7 year vet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Miami, FL
    Former Employee - Bartender in Miami, FL

    I worked at Hard Rock Cafe full-time for more than 5 years

    Pros

    benefit are great, fantastic learning experience

    Cons

    crazy hours, glass ceiling, dishonest management

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Miami, FL
    Current Employee - Operations Manager in Miami, FL

    I have been working at Hard Rock Cafe full-time for more than 3 years

    Pros

    you can sort of be yourself

    Cons

    almost no chance of growth

    Advice to ManagementAdvice

    utilize those already in your company grow your people and grow yourself and your company

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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