Hard Rock Hotels & Casinos Reviews

Former Employee – worked at Hard Rock Hotels & Casinos part-time for more than 3 years

Pros – It was very fun atmosphere and you have the potential to make a lot of money.

Cons – Very corporate structure. Sometimes policies cannot be used in every instance.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Hard Rock Hotels & Casinos full-time for more than 3 years

Pros – It's a job opportunity right now while Las Vegas still has a high unemployment rate. They like fresh young faces.

Cons – I lasted three years. I had scores of friends that worked in: management, loading dock, cocktail server, security, EVS (cleaning crew), Pink Taco, old Starbucks, marketing, and banquets. Every person I know is gone. They have all been fired/ layed off/ position eliminated. Every person!

Advice to Senior Management – How does near constant turnover make the company any money?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Hard Rock Hotels & Casinos full-time for more than a year

Pros – Great energy, upbeat vibe. Fun place to work.

Cons – Bank owned property limits creativity and direction

Yes, I would recommend this company to a friend

Current Employee – been working at Hard Rock Hotels & Casinos part-time for less than a year

Pros – close to home, competitive salary, good service workers

Cons – management is never around. my department is drifting along and we cannot move without a manager. the problem is they are never there. i dont know who to talk to about work issues

Advice to Senior Management – hire a manager that will be there. someone experienced enough to provide leadership and guidance.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Hard Rock Hotels & Casinos full-time for more than 7 years

Pros – Great company to work for, if you can stand the politics. If you think normal politics in business are bad, try an Indian tribe held company. It really was a fun environment, with decent pay and great benefits.

Cons – The worst part was probably the smoke that you have to deal with daily, if you can get into administration its not so bad. Also, morally you have to remove yourself from the corruption of the human soul that goes on every minute of the day.

Advice to Senior Management – Treat your employees like gold. They are hard to replace.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Hard Rock Hotels & Casinos

Pros – The collegues are usually awesome! Just about everyone I work with has a great attitude and that's what makes coming to work good.

Cons – Some parts of management are just horrible. They promote each other and everyone else is just out of luck. The management in my dept actually nominates each other for employee of the month but they never nominate the other employees. Funny since those are the people who bust their butts everyday to make this place run. Women don't seem to get far in my department either so don't expect to move up. I have one boss who is pretty incompetent and although upper management knows this about him, they seem to just cover up his mistakes. I made a mistake once and was written up for it. If you can stand the bull then you'll make it but it's not a place to stay for too long.

Advice to Senior Management – Remember that the company couldn't do what it does if not for the people who work for you and treat them accordingly. What would you do without us? A little appreciation goes a long way and it doesn't have to come in the form of lavish things or food. A smile and a thank you is more powerful than you know.

Current Employee – been working at Hard Rock Hotels & Casinos

Pros – They have excellent Medical and Dental PPO coverage if you get Full Time status.

Good Wage, Decent tips

New management seems to be on the right track.

Cons – Constant Change!
You will be asked to do more and more and more with less staff.
Departments are very tribal.

Advice to Senior Management – Managers being rude to employees filters down into employees being rude to customers. Accept only professionalism from everyone.

Current Employee – been working at Hard Rock Hotels & Casinos

Pros – Benefits are the main reason to stay here. hands down the best benefits you'll find anywhere. Tuition repayment, though, it's only pre-approved.

Cons – It is about the bottom dollar.They can find 5 others to do your job, and do it for less. The industry is seasonal, so don't expect to get time off from October into Easter Vacation. People are great, but the team comes with an "I got mine; sucks for you" attitude.

Advice to Senior Management – Focus on team building. Departments are not supposed to have an "Us versus Them" Mentality.

No, I would not recommend this company to a friend

Current Employee – been working at Hard Rock Hotels & Casinos

Pros – Fast paced, doing something different every day, gained a lot of experience, great work environment

Cons – No cons to speak of!

Current Employee – been working at Hard Rock Hotels & Casinos part-time for more than a year

Pros – This place is known around the world as a leader in the hotel and casino industry. The Hard Rock brand is easily recognized by future employers as elite, and a place that demands the best from its employees.

Most co-workers are very friendly. Meeting celebrities and pro sports personalities can be pretty cool too.

Benefits and pay are good. There is free dry cleaning available for your free uniforms.

The casino also offers a private dining room to their employees, where you can get a hot buffet-style meal for free during your break.

Overall, it's a pretty good place to work, as long as you aren't expecting to move up the ladder at the same property, or if you are someone who takes initiative.

Cons – Expect lots of inner-office politics and "brown-nosing". Most supervisor and management positions are filled by friends of the current management team.

Communication between upper management and hourly employees is almost non-existent.

Initiative is generally frowned upon. You are expected to do as you're told...and ONLY as you're told.

My last and perhaps most bothersome point, is that the "VIPs" who frequent the casino can practically do as they please. I understand that they spend a lot of money (and I mean A LOT), and they should therefore be given some extra leniency, but it should not allow them to behave the way they do.

Advice to Senior Management – Try to open up communication to your hourly employees. We are truly your eyes and ears on the floor.

Try to take a better approach in dealing with the guests who are frequent problems. I know there are a lot of political things involved in dealing with them, but SOMETHING needs to be done. You are losing out new business because of them.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company