Hard Rock International Reviews

Updated April 29, 2015
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3.4
216 Reviews
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Hard Rock International President and CEO Hamish Dodds
Hamish Dodds
57 Ratings

Pros
  • Exposure to great music, fun work environment, great pay, fair management (in 9 reviews)

  • Hard Rock has great atmosphere and awesome employees (in 8 reviews)

Cons
  • Gets a bit overcrowded, long hours, need better stock option portfolio 401K plan (in 6 reviews)

  • Upper management are clueless in the area of nightlife in this area (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Good serving/bartending job , good company ,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Honolulu, HI
    Former Employee - Server/Bartender in Honolulu, HI

    I worked at Hard Rock International

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    International company, can transfer to other cafes after 6 months , good benefits

    Cons

    Tips are good when it's busy like any serving job when it's slow shifts are cut early.

    Advice to Management

    Promote your employees from within more .

  2. casino host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hollywood, FL
    Former Employee - Anonymous Employee in Hollywood, FL

    I worked at Hard Rock International full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Vibrant atmosphere. Celebrity sightings. Every day is different. Fun coworkers. Party-like environment. Awesome tips for those allowed to except.

    Cons

    Not much room for advancement. Smoky atmosphere causing smelly clothes and sporadic coughing. Mean clientele.

    Advice to Management

    Improve work life balance. More one on one acknowledgement from management and human resources. No smoking!

  3. Helpful (1)

    Fun environment but not without difficulties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Server in Orlando, FL
    Current Employee - Banquet Server in Orlando, FL

    I have been working at Hard Rock International part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You can have a blast with your coworkers. I can't even tell you how much free food and red bulls I have gotten. Also, if you are a trainer, there are opportunites to open resturants through out the world.

    Cons

    Places with many managers always have rules and directions that conflict. Also, with the new owners, some of the original Hard Rock spirit has died.

    Advice to Management

    Get on the same page and support your staff

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  5. Experience from an outside location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hard Rock International

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I worked from a property in Panama, the international team was always very helpful in making my work better

    Cons

    The only con was that I could not transfer to the international office

  6. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Accountant
    Current Employee - Staff Accountant

    I have been working at Hard Rock International full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work-life balance, and management truly cares about their employees.

    Cons

    Limited opportunity for advancement.

  7. enjoyed my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Players Services in Biloxi, MS
    Former Employee - Players Services in Biloxi, MS

    I worked at Hard Rock International full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I loved my coworkers and the company they are great to work for and with.

    Cons

    I didn't enjoy working for my supervisors in Players services because they didn't have my back and didn't own-up to their own faults and thew you under the bus to save themselves, they didn't look out for the people on the front line, they were to busy taking their smoke breaks one after the other leaving the workers unsupervised.

    Advice to Management

    Please make sure that your good workers don't get taken advantage of by guests that sexually insult their employee or supervisors that miss treat them and refuse to take a stand for what is right..

  8. Not hands on never never

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Poker Dealer in Baton Rouge, LA
    Former Employee - Poker Dealer in Baton Rouge, LA

    I worked at Hard Rock International

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay could have been better

    Cons

    Hours we not ever rotate

  9. Helpful (1)

    Good company to work for if the management team and DO likes you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Miami, FL
    Former Employee - Server in Miami, FL

    I worked at Hard Rock International full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    The Employee benefits are ok, they do great charity work and events, nice tee shirts, good music and videos, good concerts

    Cons

    The manager don't follow with company policy
    If the managers don't like you they will find a way to fire you, or make you quit

    Advice to Management

    Take time to be kind, love all serve all, all is one and my favored double checking
    Managers need to learn the real meaning of this and apply not just ignore it

  10. Lots of ups and downs but overall not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front of the House in Washington, DC
    Current Employee - Front of the House in Washington, DC

    I have been working at Hard Rock International full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Hard Rock is a fast paced place where you make pretty good money. You have the opportunity to meet great people and make good friends from all over the world.

    Cons

    Managers play favorites, policies change to often, goals are not always achievable and this determines your schedule which affects your money.

    Advice to Management

    Be more consistent and treat people respectfully

  11. Great brand horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Hard Rock International

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work with great co workers. Great benefits

    Cons

    Upper management is not organized. Always playing games. Never quite sure what they want from you.

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