Hard Rock International

  www.hardrock.com
  www.hardrock.com

Hard Rock International Reviews

Updated October 26, 2014
Updated October 26, 2014
108 Reviews
3.3
108 Reviews
Rating Trends

Recommend to a friend
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Hard Rock International President and CEO Hamish Dodds
Hamish Dodds
45 Ratings

Review Highlights

Pros
  • Hard Rock has great atmosphere and awesome employees (in 7 reviews)

  • Nice work environment and meeting great people from all over the world (in 7 reviews)


Cons
  • Gets a bit overcrowded, long hours, need better stock option portfolio 401K plan (in 6 reviews)

  • all of the managers stick together and no one cares about hourly employees and whats going on with them (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I worked at Hard Rock Hotel Chicago when it opened.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Hard Rock International full-time (more than 5 years)

    Pros

    The company culture is great! There is strong brand recognition and it is a fun place to work. The location of the hotel is ideal on the magnificent mile. For people who use public transportation - it is easy to access. The hotel has a really good benefit package.

    Cons

    There has been a lot of turnover in management - but it seems to have stabilized lately. There are not a lot of options for personal growth because the owners only have one hotel.

    Recommends
  2.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Orlando, FL
    Current Employee - Operations Manager in Orlando, FL

    I have been working at Hard Rock International full-time (more than 5 years)

    Pros

    Hard rock can be a fun place to work. You are allowed for the most part to be yourself. Guests can be fun. Music is good.

    Cons

    There tends to be favoritism between managers from upper management. Not always treated fairly.
    No real room for advancing

    Advice to ManagementAdvice

    Being honest and fair with your team will keep the company from such a turn over rate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    The longer you work there the more they just use you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hard Rock Slave in Hollywood, FL
    Current Employee - Hard Rock Slave in Hollywood, FL

    I have been working at Hard Rock International full-time

    Pros

    Music, lifelong friends, and good money!

    Cons

    Management inconsistency
    Promotes slackers
    30 hrs min for benefits
    Use to be the anti-establishment but now is rediculously corporate.
    The food is so unhealthy.

    Advice to ManagementAdvice

    Promote loyal, hardworking employees instead of slackers.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Great Place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in New York, NY
    Current Employee - Operations Manager in New York, NY

    I have been working at Hard Rock International full-time (more than 8 years)

    Pros

    The people you work with here tend to be like minded and this makes the job fun.

    Cons

    It is very difficult to move past a certain point in terms of career growth

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great People, Fun, Great Energy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hard Rock International part-time (more than 3 years)

    Pros

    Hi Energy - must be ON all the time - Customers will become your friends! Lots of great Music Events for Bands and Musicians including various Charity events. Lots of Room to grow- great people in all areas!

    Cons

    Moving around the furniture to accomadate the event...ie preparing for band events. of course you are on your feet all the time, it is like all other Foodservice Jobs in hospitality, except that you will love this job the most!

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    great culture and professional marketing effort that creates an engaging employee experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Hard Rock International full-time (more than 3 years)

    Pros

    high energy, good benefits, good leaders, fun environment, philanthopic causes!

    Cons

    unsure of impact of Seminole tribe influence

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Positive Working Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hard Rock International full-time

    Pros

    Everyone is very friendly and supportive. They become like family to you. You get to meet people from all over the world, whether it's fellow colleagues at a different Hard Rock location, or a guest visiting from another country. You are also forced to learn about many different aspects of the company and restaurant, which is always beneficial in your career growth.

    Cons

    It is difficult to advance and management support is sometimes hard to come by. Communication between management and hourly staff is non-existent at times. The goals that corporate sets is usually very unrealistic, therefore, causing a decrease in morale.

    Advice to ManagementAdvice

    It is very important to communicate with the staff as a whole and make sure everyone is on the same page. Mistakes happen all the time, but most of those mistakes can be avoided if communication was enforced more.

    Recommends
    Approves of CEO
  9.  

    Love it or hate it, no in between

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Nashville, TN
    Current Employee - Server in Nashville, TN

    I have been working at Hard Rock International full-time (less than an year)

    Pros

    Great money in the summer time and during CMA fest. Management is pretty good. Made life long friends.

    Cons

    High school like atmosphere. New comers are treated like dirt by long time veteran employees. Animosity between new and old employees has become a BIG problem and management does NOTHING about it. The "rockers" who are like team leaders are either excellent or worthless. They either help new people or choose not to. Management turnover kinda sucks. No promoting within. If you want to be a server for the rest of your life then this is a great place for you!

    Advice to ManagementAdvice

    Stand behind your employees and protect them! Also no need for attitude when employees simply ask a question.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Fun place to work and make great money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hard Rock International

    Pros

    The people are amazing, its so much fun and its fast paced. Didnt realize how great it was until I left.

    Cons

    The management is sometimes lackadaisical because they are over worked.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    This facility treats all its employers equal and rewards good service to its workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant Catering in Fort Lauderdale, FL
    Former Employee - Consultant Catering in Fort Lauderdale, FL

    I worked at Hard Rock International as a contractor (less than an year)

    Pros

    Lots to do, easy to move up the ladder, great food, great management, great restaurant, good structure

    Cons

    Gets a bit overcrowded, long hours, need better stock option portfolio 401K plan

    Advice to ManagementAdvice

    Keep it all the same, don't change a thing.

    Recommends
    Positive Outlook
    Approves of CEO

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