Hard Rock International Reviews

Updated August 2, 2015
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3.5
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Hard Rock International President and CEO Hamish Dodds
Hamish Dodds
74 Ratings

Pros
  • It's a very busy and exciting work environment (in 9 reviews)

  • Hard Rock has great atmosphere and awesome employees (in 8 reviews)

Cons
  • Gets a bit overcrowded, long hours, need better stock option portfolio 401K plan (in 6 reviews)

  • Upper management are clueless in the area of nightlife in this area (in 5 reviews)

More Pros and Cons

251 Employee Reviews

Sort: Popular Rating Date
  1. Retail employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hard Rock International full-time

    Recommends
    Recommends

    Pros

    Fun work environment Flexible schedule Good management Awesome coworkers

    Cons

    Doesn't seem like a career job Doesn't pay a lot


  2. Helpful (1)

    Players Club Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loyalty Rewards Club Representative in Las Vegas, NV
    Former Employee - Loyalty Rewards Club Representative in Las Vegas, NV

    I worked at Hard Rock International

    Recommends
    Recommends

    Pros

    Lots of benefits, such as free concert tickets or discounts. Surprisingly good employee dining room. General clientele more relaxed and easy going than strip properties. Overall culture at the property is professional yet fun.

    Cons

    I have no cons. It was a great experience.


  3. Helpful (4)

    Great company, poor local management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing and Sales Manager in San Francisco, CA
    Former Employee - Marketing and Sales Manager in San Francisco, CA

    I worked at Hard Rock International full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    support center/corporate is great about pushing your limits. If you're not up for a challenge, likely not a great company for you. Pay was decent, but the benefits are awesome. By the time I left, I felt like I had a second family - everyone is pretty awesome. I came in from a corporate background that was as large or as complicated as HRC, so I learned A LOT about budgets, finance, operations, everything.

    Cons

    local GM. Treats other managers unfairly and biased. The one and only reason I left this job. I would have worked for Hard Rock for much longer - or the rest of my life! Sometimes corporate HR doesn't seem to treat you like a human - but more of an employee number and such, particularly when this GM is in the middle of everything because he seems to be paranoid on what could be said behind his back.

    Advice to Management

    Evaluate the GMs performance based off of recent survey that was taken of staff and management. You should be able to see very clearly which GM this was - send him to therapy or reprimand him in some way for pushing away talented staff.


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  5. Live.Love.Rock.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at Hard Rock International full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Live music performances, streaming videos, and volume control. Incentive programs include finance and travel. Uniforms provided. Benefits. Transfer among locations. Internal promotions.

    Cons

    Above knee, retro diner dress uniforms. Late hours. Drastic fluctuation in seasonal business. Several annual mandatory staff meetings. Employee discounts, no freebies.

    Advice to Management

    Get involved. Be visible. Support staff. COMMUNICATION IS KEY. Know your music. Be spirited. Lead by HONEST examples. Be knowledgeable in departments outside your own.


  6. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server

    I have been working at Hard Rock International

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company cares and values employees

    Cons

    None that I have found always upbeat and easy to stay busy


  7. Hotel Front Desk Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Biloxi, MS
    Current Employee - Anonymous Employee in Biloxi, MS

    I have been working at Hard Rock International full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Big company with a family atmosphere between employees. Excellent benefits at low rates. Definitely a place to work if you love music. Many philanthropic missions that support local nonprofit agencies and worldwide nonprofit agencies also! Perfect place if you love customer service and making people happy!

    Cons

    Very strict attendance policies. Must be willing to work any day of the week. Very high turnover rate.

    Advice to Management

    Nothing at all. Keep doing what you are doing! Keep up the good work!


  8. Good. Room for growth but demanding of time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Anchorage, AK
    Current Employee - Operations Manager in Anchorage, AK

    I have been working at Hard Rock International full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Upward growth, stability, benefits, brand rocks, well funded, music music music. Decent pay, great atmosphere, good food, learning and training is at your fingertips

    Cons

    Long random hours. Bad work life balance for family. Super corporate A little cheesy. Corporate Bureaucracy is cumbersome and hindering

    Advice to Management

    More control at the cafe level and less corporate bureaucracy. Three weeks for approval to take a dump is silly


  9. Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hard Rock International

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fun upbeat environment at times

    Cons

    Virtually no support from upper management

    Advice to Management

    Stop and listen to employees, work on training instead of firing, help employees when they ask for it


  10. Project Accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Accountant in Orlando, FL
    Former Employee - Project Accountant in Orlando, FL

    I worked at Hard Rock International full-time (More than 8 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great company to work for, great benefits and annual Bonus'.

    Cons

    Procedures for A/R Fixed Assets is not automated it's very Manuel, and lots of lifting of lard heavy binders.

    Advice to Management

    Automation of A/R and Fixed assets procedures will help clear and work with this growing company.


  11. Helpful (1)

    Cool company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Orlando, FL
    Current Employee - Cook in Orlando, FL

    I have been working at Hard Rock International

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Love working here despite some issues. Fun company to work for and its great that they encourage individualism. Getting a Universal pass is awesome.

    Cons

    Certain problems continuously get swept under the rug. Insurance is way too expensive and doesn't cover much.

    Advice to Management

    Stop covering up for someone if they are causing problems just because you like them.



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