Harkins Theatre

  www.harkinstheatres.com
  www.harkinstheatres.com

Harkins Theatre Reviews

Updated October 19, 2014
Updated October 19, 2014
63 Reviews
3.0
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Daniel E Harkins
37 Ratings

Review Highlights

Pros
  • Standard first job for a teenager, flexible schedule, free movies, the usual (in 44 reviews)

  • The work environment is great for people looking for a first job (in 7 reviews)


Cons
  • You do a lot of work for a minimum wage pay check and the hours are sometimes difficult (in 7 reviews)

  • most of the people are relatively young- team members and management (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place for a transition job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager IV in Scottsdale, AZ
    Former Employee - Assistant Manager IV in Scottsdale, AZ

    I worked at Harkins Theatre full-time (more than 8 years)

    Pros

    This company has flexible hours and is fairly generous with time off requests. The star award program is pretty awesome too.

    Cons

    No benefits to anyone not an assistant manager or above. This is not a good place to work to pay your bills unless you get above Senior manager.

    Advice to ManagementAdvice

    Some of the managers tended to show a LOT of favoritism among the staff and some of the staff should have been let go due to professionalism. They weren't because the GM did not want to deal with the corporate office.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Its fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harkins Theatre part-time (less than an year)

    Pros

    Good environment with fun people to work with.

    Cons

    Getting sent home early when its slow.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Los Angeles, CA
    Current Employee - Team Member in Los Angeles, CA

    I have been working at Harkins Theatre part-time (less than an year)

    Pros

    Free movies, some cool coworkers (that's anywhere), some friendly managers.

    Cons

    The pay sucks, too strict, and their new policy is that they change the policy at ANYTIME with or WITHOUT notice. Meaning anyone in management can make up any rule as policy whenever they please and not tell you. Pretty much a set up.

    Advice to ManagementAdvice

    Be friendlier or cordial with your employees!!!!

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Harkins was a good place to work for free movies and popcorn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Playcenter Team Member in Phoenix, AZ
    Current Employee - Playcenter Team Member in Phoenix, AZ

    I have been working at Harkins Theatre part-time (less than an year)

    Pros

    Free movie tickets with every pay stub and bonus movie tickets on holidays.

    Cons

    Working late, unpredicatable hours and working on holidays.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Not worth your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Harkins Theatre full-time (more than 3 years)

    Pros

    Free movies, soda, popcorn. Tuition reimbursement, insurance benefits. "Paid management training"
    Sometimes Dan Harkins will grace you with the presence of his dog.

    Cons

    Completely toxic work environment. Superficial training that is entirely self directed. Favorites are given preference and necessary shifts in order to learn, advance, and grow. Higher emphasis on (micro) management over leadership. Managers must be addressed by their last name at all times. Fraternization is highly forbidden yet widely cultivated. Little effort of corporate and upper management to reduce turnover. Evolution of the company is stagnant in regards to developing its people and culture. Corporate is ignorantly elitist when it comes to any shortcomings. Tactless in dealing with intra company issues. Management is, at best, grossly immature and incompetent as a result of archaic trainings and policies. Opportunities for growth are often resourced into gossip. Gang mentality is highly present. Most general managers have been with the company since puberty and lack the education and experience to run a competitive business that takes care of its own.

    Advice to ManagementAdvice

    You can't invest in your business if you don't invest in your people. Every person that has left your ranks has done so as a result of your failure. The degree of said failure should be a big enough wake up call to start doing something differently.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Was a team member for 6 months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Southlake, TX
    Former Employee - Team Member in Southlake, TX

    I worked at Harkins Theatre part-time (less than an year)

    Pros

    Harkins is a good first job. The work environment is pretty good, and generally your fellow employees are easy to get a long with. Management was easy to work with, with the occasional exception of the GM. They work around your schedule if you are still in school or what not. Free movies is always a plus.

    Cons

    The pay is a too low, especially with some of the things you have to deal with. Management showed favoritism, so I wouldn't expect to grow within the company. It gets pretty fast paced when big name movies are out, and it can be a little chaotic.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Cinema

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager IV in Scottsdale, AZ
    Current Employee - Assistant Manager IV in Scottsdale, AZ

    I have been working at Harkins Theatre full-time (more than 10 years)

    Pros

    Flexible schedule, great health and 401k benefits (they contribute to 401ks), room for advancement with a company that keeps growing, free movies

    Cons

    Not having a consistent schedule. Having to work weekends and nights a lot. The ones who get promoted are the ones who brown nose the best.

    Advice to ManagementAdvice

    Pay attention to who's actually doing what and who's taking credit for others work. Take notice of who chit chats with you but not with anyone else...

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    If you love movies and are a student, this is a great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Harkins Theatre full-time (more than 5 years)

    Pros

    You get free movies and passes, employee gift card incentives, you can make your own schedule, and they have great benefits

    Cons

    Managers do not get paid enough for their responsibilities. They also have a cap on how much you can make as an hourly employee.

    Advice to ManagementAdvice

    In an organization this large, it is hard to streamline training, and how people are treated on a day-to-day basis. Although the company demonstrates policies of working with people, how this is actually applied in the operational setting is vastly different, and creates an environment where employees do not have to use critical thinking skills to be good at their jobs.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Massive gulf between management and workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Denver, CO
    Former Employee - Team Member in Denver, CO

    I worked at Harkins Theatre part-time (more than an year)

    Pros

    Standard first job for a teenager, flexible schedule, free movies, the usual.
    A job like this builds character...if you can take what this job throws at you, you'll be able to handle quite a bit in future employment.

    Cons

    I've worked a few retail and service jobs, and this one by far had the biggest separation between managers and workers. With hard work and dedication you can get promoted twice, first to team leader and then to assistant manager, and only get the most trivial of "raises" to your hourly wage. The very next rung is senior manager, but they're practically in another world. It's no accident that in a majority non-white area, with a majority of its team members, leaders, and assistant managers reflecting that diversity, the theater itself is run exclusively by white senior managers and general manager (none of whom are from the area).

    They talk down to the regular workers, treat them like little children instead of the capable teenagers and young adults that they are. That is if they even bother to interact with the peons. Trying to ask them a question is like gaining an audience with royalty, and they make sure you know just how little they want to be talking to you. But it's the opposite if you try to call in sick...they have to pass you up the chain from the person who answered the phone, to the assistant manager, and then finally to a senior manager, where you will then be berated for your selfishness and pressured relentlessly to still come in to work. This is regardless of how busy the theater actually is (and they often send people home when their metrics show that they have too many employees for the number of tickets sold per hour).

    It's the most deliberately abusive work culture I've ever experienced, and everyone can do better for their first job.

    Advice to ManagementAdvice

    Close the gap between assistant and senior managers. Try to actually promote from the first group into the second, and get a more representative, accessible management. Treat workers like investments rather than disposable trash.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Harkins Theatre part-time (more than an year)

    Pros

    The co-workers and the management for the most part was really friendly. Management was understanding. The work environment is great for people looking for a first job. Also, free movies is a nice perk to have.

    Cons

    Pay is pretty low. Minimum wage and no negotiations. Also, the hours are spread thin because of the amount of workers they hire. At my theatre, they would cut hours and send people home often.

    Recommends
    Positive Outlook
    No opinion of CEO

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