Harkins Theatre

  www.harkinstheatres.com
  www.harkinstheatres.com
Work in HR? Unlock Free Profile

Harkins Theatre Reviews

Updated September 13, 2014
Updated September 13, 2014
55 Reviews
2.9
55 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Daniel E Harkins
32 Ratings

Review Highlights

Pros
  • Free movies, free posters, the work itself is not too hard if you don't mind being a grunt all day (in 34 reviews)

  • Free movie tickets and goodies (e (in 4 reviews)


Cons
  • You do a lot of work for a minimum wage pay check and the hours are sometimes difficult (in 6 reviews)

  • Grunt Work, poor management, low pay for amount of work (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Harkins was a good place to work for free movies and popcorn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Playcenter Team Member  in  Phoenix, AZ
    Current Employee - Playcenter Team Member in Phoenix, AZ

    I have been working at Harkins Theatre part-time for less than a year

    Pros

    Free movie tickets with every pay stub and bonus movie tickets on holidays.

    Cons

    Working late, unpredicatable hours and working on holidays.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    An extension of high school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader  in  Moreno Valley, CA
    Former Employee - Team Leader in Moreno Valley, CA

    I worked at Harkins Theatre part-time for more than a year

    Pros

    If you work very, very hard, you'll get hours
    You and one guest get to watch one movie a day for free, assuming the privileges aren't revoked (if inventory is bad or something) and it's not busy
    Free soda during shift
    When you become TL, they have meetings and you they try to help with your leadership skills. You also get to offer any ideas to improve efficiency
    Star card program lets you earn theater money, which you can redeem for really good gift cards, but you have to do really good work all the time for a manager to give you star cards. I think I remember getting them automatically with my paychecks though when I became a TL

    Cons

    Extremely tiring during the summer and from Thanksgiving-Christmas
    Very dirty work, especially when you're ushering. Customers are disgusting
    Practically no thanks or appreciation unless you have a manager or TL that cares to do that, which is rare. They don't train them to do that
    Most of your coworkers will not have common sense or work ethic
    Other smaller theaters I've worked at had unlimited movie watching privileges as long as it wasn't busy
    Management, especially the women, were catty, petty, and untrustworthy, they'll throw you under the bus to save themselves without taking responsibility. They, like everyone else, talk behind people's backs, and god help if you they don't like you and they're in charge of scheduling, you'll be ushering for the rest of your life or have no days at all
    They don't follow the no fraternization policy either, completely unprofessional. One of the managers was cheating on her family with a barely legal TM, and another manager would hang out at my apartment all the time, she was a friend but wasn't supposed to be hanging out with me outside of work when she got promoted from TL to manager. Another two of the male managers slept with practically all of my friends, and those are just the few I know about
    They hire just anyone, and most of the time just anyone is lazy, so you have to do more work to get things done
    I had to work insanely hard to be promoted just to TL, advancing is physically hard and you have to appeal to the other managers, it's not necessarily based on your merit
    Constantly bullied, horrible, strenuous, psychologically and physically stressful environment
    Whenever the DM came in, he would practically call us lazy for getting tired instead of encouraging us or pitching in. He would clean one theater and say "See, I can do it!". Yea you helped clean one theater, not 30 like we have to clean
    The only other job I enjoyed less than this was being a Telemarketer, and even then they're practically tied

    Advice to ManagementAdvice

    Fire lazy people more often. Exercise a zero tolerance policy for bullying, whether it escalates to violence or not. Pay more and be more discerning when hiring people so they're worth the increased pay.

    No opinion of CEO
  3.  

    good first job, if you're looking for more, you'll be out of luck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  Phoenix, AZ
    Former Employee - Team Member in Phoenix, AZ

    I worked at Harkins Theatre part-time for more than 3 years

    Pros

    free movies
    simple work
    erm..movies
    flexible with time off and scheduling

    Cons

    petty managers
    high school environment
    managers playing favorites
    inter-theater dating
    work being over shadowed by personal preference
    lack of promotion opportunities

    Advice to ManagementAdvice

    let the employees work ethic speak for them.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Harkins Theatre part-time for more than a year

    Pros

    The co-workers and the management for the most part was really friendly. Management was understanding. The work environment is great for people looking for a first job. Also, free movies is a nice perk to have.

    Cons

    Pay is pretty low. Minimum wage and no negotiations. Also, the hours are spread thin because of the amount of workers they hire. At my theatre, they would cut hours and send people home often.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Loved my first job here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  Denver, CO
    Former Employee - Team Member in Denver, CO

    I worked at Harkins Theatre part-time for more than a year

    Pros

    It's a very fun work place, very easy work to do, but also very very busy at times. Okay benefits, free movies and popcorn. Flexible with schedule especially if you're in high school or even in college and you wanna come back for break.

    Cons

    Strict with the uniform, will send you home even if your shoes aren't perfect. Some managers are rude, customers rude.

    Advice to ManagementAdvice

    Tighten up! It's not a 5 five star business office. Rules are fine but all you do is hire children, can't expect too much from children.

  7.  

    Decent Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  Gilbert, AZ
    Former Employee - Team Member in Gilbert, AZ

    I worked at Harkins Theatre part-time for less than a year

    Pros

    Decent Pay, Flexible Hours, and friendly employees

    Cons

    Grunt Work, poor management, low pay for amount of work

    Advice to ManagementAdvice

    Organization could improve

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Guest service at its finest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  Phoenix, AZ
    Former Employee - Team Member in Phoenix, AZ

    I worked at Harkins Theatre part-time for more than a year

    Pros

    Working at North Valley 16 was always a great experience.
    Staff is generally helpful and friendly, Team Leaders help provide extra guidance for the rushes.
    Management varies in style but communication is executed well and standards are met.
    Free Movies can't beat it.

    Cons

    Very simplistic on a team member scale, can become rote quickly.
    They do promote from within but not all promotions are based on purely performance and leadership traits.
    Will also take veteran TM's as temporary TL's in "trial runs" but leads to a TM doing a TL's workload at TM's pay.

    Advice to ManagementAdvice

    On a corporate level keep up the standards on training, overages/underages. Though have SM's a little more visible to TM's and TL's to know whats going on in their theatre.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  Chandler, AZ
    Current Employee - Team Member in Chandler, AZ

    I have been working at Harkins Theatre part-time for less than a year

    Pros

    Free movies, great coworkers who were great.

    Cons

    Dirty work sometimes, poor management.

    Advice to ManagementAdvice

    Lighten up on the cell phone policies. If someone is having a stroke and no one is available to make a quick call with a cell phone, people die. So don't help kill people.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    At first its awesome with the free movies, but I soon learned that this job is not worth any amount of free movies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew  in  Tempe, AZ
    Former Employee - Crew in Tempe, AZ

    I worked at Harkins Theatre part-time for less than a year

    Pros

    Free movies, free posters, the work itself is not too hard if you don't mind being a grunt all day.

    Cons

    Constant bullying, they're way over-staffed. In a matter of a week my hours were cut from 32 to 9.

    Advice to ManagementAdvice

    Give more hours for employees, they need to live. And treat all of them fair.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Moderate company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  Tempe, AZ
    Former Employee - Team Member in Tempe, AZ

    I worked at Harkins Theatre part-time for more than a year

    Pros

    The benefits they provide, the opportunity, the hours, good first job.

    Cons

    I worked in a childish environment with bad team leaders who were too young to control team members. Management didn't manage the employees well enough.

    Advice to ManagementAdvice

    I advice a change to the way you advance team members to team leaders, team leaders should be selected by seriousness and maturity, my TL'S were always partying and literally not qualified to lead most TM'S. I actually thought there were TM'S that I would rather be TL'S than the current ones.

    Recommends
    Negative Outlook
    No opinion of CEO

Worked for Harkins Theatre? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.