Harland Clarke

  www.harlandclarke.com
  www.harlandclarke.com
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Harland Clarke Reviews

Updated September 1, 2014
Updated September 1, 2014
117 Reviews
3.2
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harland Clarke President and CEO Chuck Dawson
Chuck Dawson
59 Ratings

Review Highlights

Pros
  • The company does have good benefits (in 10 reviews)

  • Good pay, good benefits, room to grow (in 10 reviews)


Cons
  • Cost cutting is the only game in town (in 6 reviews)

  • The company competes in a declining industry and senior management is more concerned with trimming down rather than growing (in 5 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Print Producction  in  Phoenix, AZ
    Former Employee - Print Producction in Phoenix, AZ

    I worked at Harland Clarke full-time for less than a year

    Pros

    nothing except the people on the production floor for the most part are friendly and fun to work with. The only pro is leaving when I did and not 10 years later.

    Cons

    Overworked, underpaid, crappy management, crappy maintained equipment. Production goals that are nearly impossible to hit because they run that equipment 24/7 with little down time to fully service them. I also have seen them telling employees they are on scheduled overtime when not needed. If I was Chuck Dawson I would be firing the people that run this plant the way they do. Flushing money down the toilet on overtime when not needed is bad business.

    Advice to ManagementAdvice

    I have no advice to upper management because they don't listen nor do they care. I was never so happy to turn my badge in. Your employee's are tired of the overtime and all the B.S. you put them through.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    It' s Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harland Clarke

    Pros

    Compensation and benefits are good

    Cons

    lack of process and accountability

  3.  

    Deceitfull Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Sales and Service  in  Colorado Springs, CO
    Current Employee - Customer Sales and Service in Colorado Springs, CO

    I have been working at Harland Clarke full-time for more than a year

    Pros

    M-F. 6:30 am - 7:00 pm

    Cons

    Unethical practices
    Break labor laws for wages, time off, accruing time, leave, vacation.
    Management in Colorado operates on size able double standards

    Advice to ManagementAdvice

    Make management accountable for their time off. Extended lunches. Second jobs (Aerobics instructors?!?)
    Agents need a reason to trust management again.
    Too many lies. No follow through. No accountability? Supervisors aren't able to lead when in meetings all the time. No transparancy

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Worked for Libery Checks, prior to buyout by Harland, then Clarke.

    Former Employee - Regional Account Executive  in  Baltimore, MD
    Former Employee - Regional Account Executive in Baltimore, MD

    I worked at Harland Clarke full-time for more than a year

    Pros

    Liberty and Harland had some really good people concerned about the clients and were eager to assist new employees "learn the ropes".

    Cons

    Some really bad direct sales managers who were very bad communicators and all about themselves. Hiring and or promotion process in the Sales world was who you know, not what you have done or what you wanted to do. Good old boys/girls environment prior to the Clarke buyout. Then everyone was pretty much let go in time.

  6. 6 people found this helpful  

    My, Oh My - Where did the company go?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager  in  San Antonio, TX
    Current Employee - IT Manager in San Antonio, TX

    I have been working at Harland Clarke full-time for more than 5 years

    Pros

    - Awesome team to work with. Process oriented and simply the best in the industry.
    - Dedicated group of people who share your passion for doing the right thing and helping to make the company successful
    - Dynamic and complex business environment which will push you all over the place. If you have the talent to rapidly shift priorities and work in a very fast paced environment, then HC IT is the place for you. We have more technologies running in production than most governments! Come have some fun with a ton of expensive toys.

    Cons

    - Sr IT Mgt is clueless. They just go along with the "issue of the last 10 seconds" and simply can't plan their way out of a wet paper bad. They are ruled by emotion and the loudest screaming account manager or VP. No backbone what-so-ever.
    - You will get used and abused. If this is your thing, then sign right up because this company knows how to do that very well. Want to do a more experienced job for more than a year and not get the promo and pay to go along with it? Sign up here!
    - The company is literally dying on the vine. For the past 5 years, they have laid off 2/3 of the staff and outsourced a large segment of IT to India. Cost cutting is the only game in town. Has the company done anything to break into new markets to increase revenue from checks and related products? Ah, no. Has the company leadership bought a ton of snake oil from people thinking they had the idea to turn the company around? Ah, yes. Millions of $$ spend on crap ideas with no clear vision.

    Advice to ManagementAdvice

    Wake up and smell the coffee! The company has no vision. The company has no core competency, except for bowing to our FI clients and saying "yes sir, may I have another". Checks are a dying product. Only my 60+ year old parents still write checks for God's sake. Sell off (or simply abandon) all non-profitable lines of business and actually focus on 1 or 2 things for 5+ years. 30 or more key company projects going on all at once is suicide. No organization can concentrate on that many things at once. Especially when you have cut staff to the bone and have not changed expectations. Truly become a company that "prints stuff". Paper is not going away. Your manufacturing organization is a gold mine, but you abuse them with stupid products and processes. Retail Channels is a gold mine, invest in it. Forms and statements are also gold mines, invest in them. Kill everything else. Actually get rid of something instead of asking IT to keep hanging on to systems that are old enough to vote!

    I'll add this one thing - I would retire with this company if the senior company management would simply pull their heads out of the sand and look at where we are going. To survive, the company must make hard decisions - and the hard decision is not to cut more staff or expenses from the budget. The company is trying to do way to much. Figure out where the company is going, make the hard decisions to get rid of products and services that make no money (or stupidly low revenue) and concentrate on something concrete that I can sell in 30 seconds to a stranger in an elevator.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    NOT the John Harland Company any more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Harland Clarke full-time for more than 8 years

    Pros

    The pay was pretty good and location worked well for me. There were a lot of smart people and good employees at John Harland Co.

    Cons

    Once M&F acquired us and allowed Clarke management to take over, things started going down hill fast. They got rid of all Harland management and Harland policies and practices and slashed the bonus programs that rewarded lower/mid management and not just the executives. Now they are selling all their real estate and making employees work from home. Gee, wonder why they bought Faneuil in India, 'the provider of outsourced business processing solutions' according to their website. And as folks leave, they are not being replaced in the US, they are being replaced in India.

    Advice to ManagementAdvice

    I would advise management to stop lying to their employees but I guess that is not possible with the current business plan. I just hope that any employees that intend to 'ride it out to the end' understands that there is no big prize at the end....unless you want to relo to India.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harland Clarke full-time for more than 10 years

    Pros

    Employees work hard to do their best for the customer. I was impressed on a daily basis at how everyone, regardless of process, put the customer first.

    Cons

    The company competes in a declining industry and senior management is more concerned with trimming down rather than growing.

    Negative Outlook
  9.  

    It was a great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Audit Intern  in  Decatur, GA
    Current Employee - IT Audit Intern in Decatur, GA

    I have been working at Harland Clarke as an intern for less than a year

    Pros

    People are welcoming and always willing to help. Pay is also pretty good along with benefits.

    Cons

    There was no cons during the short time I was there.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    A great company to work for

    Former Employee - Custom Press Operator  in  Milton, WA
    Former Employee - Custom Press Operator in Milton, WA

    I worked at Harland Clarke full-time for more than 10 years

    Pros

    Great pay, good training,room for advancement

    Cons

    long hours during the busy season

    Advice to ManagementAdvice

    none

  11.  

    Being employed at Harland Clarke had both its challenges and rewards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harland Clarke full-time

    Pros

    Employees are wonderful and have strong sense of culture.

    Cons

    Business is declining. The company is not growing at the same pace that checks are declining.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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