Harlem United Community Aids Center
2.1 of 5 20 reviews
www.harlemunited.org New York, NY 150 to 499 Employees

Harlem United Community Aids Center Reviews

Updated May 7, 2014

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2.1 20 reviews

                             

50% Approve of the CEO

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Steven C. Bussey

(8 ratings)

25% of employees recommend this company to a friend
20 Employee Reviews
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    It's not for everybody but may be for you

    Anonymous Employee (Current Employee)

    ProsStaff is friendly and most are genuinely client centered. Overall it is rewarding work.

    ConsLots of politics, very difficult to get a raise, some staff can be unprofessional, unorganized company overall. It's a hard population to work with, so don't take anything personal and you'll survive.

    Advice to Senior ManagementTake better care of your social workers and first line service providers.

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    Horrendous Work Place.

    Behavioral Health Specialist (Former Employee)

    ProsFriendly, hilarious frontline staff who are also enduring a high level of BS from upper management. Wonderful clients. A good mission, at least on paper. Strong clinical teams throughout. Somewhat generous benefit package.

    ConsDeplorable, messy, corrupt "leadership". Zero opportunities for advancement.

    Advice to Senior ManagementStop ruining the lives of your employees. Don't dump extraordinary amounts of money into a merger that fails and results in you laying off a good 30% of the organization. Pay people enough to live. Have compassion on any level. Have humility, ethics and morals. Understand how dissatisfied everyone, yes, every single person who is currently working there is. And get out if you still can, because this organization will be bankrupt within two years, guaranteed (but please do not come to where I work because you're not ruining this organization, too).

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Harlem United

    (Current Employee)

    ProsMany of the front line staff are committed and good, as are some clinical supervisors. More relaxed work environment than other places.

    ConsSo many awful problems; a good example of how nonprofits never should be run. Lower staff gets paid nothing, while upper management will lay off people and then ask for raises. People get fired at the drop of a hat. Office politics are horrendous. Coworkers used to complain about having nightmares before going in to work. Upper management will undermine staff trying to do their job. Upper management also generally does not care about clients. You won't get a raise, but people literally believe that to keep your job you will have to "bed" the right person. Run like a joke; upper management literally does not care about clients and makes fun of them. On the edge of imminent implosion.

    Advice to Senior ManagementPay your staff more, they are the only ones doing the work. Work on real accountability and not just lip service. Consider all quitting?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Experience may vary depending on your team/supervisor

    Anonymous Employee (Current Employee)

    Pros- Harlem United feels like one big family, everybody is very welcoming
    - There are professional development opportunities provided to staff

    Cons- Pay is low for the amount of work and compared to market standard
    - The agency is top-heavy

    No, I would not recommend this company to a friend

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    A very harrowing experience to say the least.

    Data Entry Specialist (Former Employee)
    New York, NY

    ProsThe benefits are very good, almost excellent...medical, dental, vision, life, retirement, time off. Co workers are like family. Very warm and receptive.

    ConsNo room for advancement. Compensation is insulting. Nepotism throughout. Subliminal racism and bias. Majority of management is incompetent. Turnover is incredible. Lack of communication.

    Advice to Senior ManagementTraining, training and more training. Sensitivity, Leadership... The clients and the employees make up the agency. Without clients there's no agency. Without employees there's no one to tend to and take care of the clients. Recognize that. Also, know that the client is not always right.

    No, I would not recommend this company to a friend

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    Review for Harlem United Substance Abuse Counseling Department

    Behavioral Health Specialist (Former Employee)
    New York, NY

    ProsGreat staff everyone was caring and seemed to enjoy being there. My supervisors were always accessible and they were knowledgeable in their field. They are also very understanding of the stressful nature of the helping professions.

    ConsA bit disorganized as far as communication between staff. Some of the departments were undergoing a transition at the time I was there so I don't think this is the norm.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    If you didn't get laid off, your upper management or you'll wish you had.

    Anonymous Employee (Former Employee)
    New York, NY

    ProsStaff who are here to make a difference REALLY are passionate about the work, they unfortunately don't stick around for long. Some of the clinical supervisors are truly wonderful, but a lot of them got laid off or left after the recent "merger" debacle. Your level of empathy for individuals in abusive relationships will increase dramatically if you stick around here for long hoping to make it better, not because of the clients as much as the way you will be treated by this organization.

    ConsUpper management makes decisions without consulting literally anyone (staff, managers, clients), they are comfortable deciding whats best for the clients even though most are so far removed from individual service they don't know what is actually going on in programs. Income disparities between upper management and everyone else is ridiculous. Communication is horrible, you may find out about changes to your schedule or workload at the same time as the clients. Major decisions like mergers and relocation rarely go smoothly, you will not get a raise unless you are in the "in" crowd. If you are lucky enough to get a good clinical supervisor, they are very supportive. Turnover rate is consistently high. If you're a manager, don't bother hiring the best candidates because they won't stick around for long. Extreme bureaucracy. Little room for growth because the predominately under qualified upper management promote equal incompetence out of fear of their positions being threatened since they more than likely wouldn't have a career elsewhere (vicious cycle).

    Advice to Senior ManagementYour agency is seriously on the verge of implosion, unsustainable growth is not healthy and your programs fail because of it, you failed at a merger and laid had to lay people, for god sake don't tell your staff who didn't get laid off that you are "excited about the direction the agency is headed" in your messaging around their terminated colleagues. The majority of your staff are living in fear and apprehension of what tomorrow will bring, much less next Monday". Try at least faking some sensitivity. Having a clinical team doesn't excuse you from occasionally indulging in a sense of humanity. Be less disconnected from what actually goes on at the ground level. Stop coming up with creative ways to make others work harder so you can do less for more money. Have a conversation with your staff where they won't be penalized for being realistic about their frustrations. If no one believes in your leadership, at least allow them to like you as a human being instead of blaming your failures on staff. Take accountability for mistakes; you've made alot.

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    positive experience

    Anonymous Employee (Former Employee)

    Proswork/life balance is good and management cares about employees

    Conscan be hard to understand different roles

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    Contract Analyst

    Anonymous Employee (Current Employee)

    ProsGreat atmosphere. Fun team environment. Good way to break into finance aspect of nonprofit

    ConsHigh turnover. Poor training. Must be quick learner.

    Advice to Senior ManagementImprove training. Remove politics from the environment

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    The worst place to work

    Health Educator HIV Counselor (Former Employee)
    New York, NY

    ProsYou are serving and helping population that is in need

    ConsThe administrators are not highly educated

    Advice to Senior ManagementClean house of those who don't have BAs

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Glassdoor is your free inside look at Harlem United Community Aids Center reviews and ratings — including employee satisfaction and approval rating for Harlem United Community Aids Center CEO Steven C. Bussey. All 20 reviews posted anonymously by Harlem United Community Aids Center employees.