Harlem United Community Aids Center

  www.harlemunited.org
  www.harlemunited.org
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Harlem United Community Aids Center Reviews

Updated September 15, 2014
Updated September 15, 2014
21 Reviews
2.1
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steven C. Bussey
8 Ratings

Employee Reviews

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  1.  

    Good things to come

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harlem United Community Aids Center part-time

    Pros

    Lots of opportunity for growth if you ask for it; nice coworkers;

    Cons

    Trickle down of information from top to bottom doesn't always work

    Advice to ManagementAdvice

    Talk to your employees more--especially front-line staff!

  2.  

    Horrendous Work Place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Behavioral Health Specialist
    Former Employee - Behavioral Health Specialist

    I worked at Harlem United Community Aids Center full-time for more than a year

    Pros

    Friendly, hilarious frontline staff who are also enduring a high level of BS from upper management. Wonderful clients. A good mission, at least on paper. Strong clinical teams throughout. Somewhat generous benefit package.

    Cons

    Deplorable, messy, corrupt "leadership". Zero opportunities for advancement.

    Advice to ManagementAdvice

    Stop ruining the lives of your employees. Don't dump extraordinary amounts of money into a merger that fails and results in you laying off a good 30% of the organization. Pay people enough to live. Have compassion on any level. Have humility, ethics and morals. Understand how dissatisfied everyone, yes, every single person who is currently working there is. And get out if you still can, because this organization will be bankrupt within two years, guaranteed (but please do not come to where I work because you're not ruining this organization, too).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Harlem United

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harlem United Community Aids Center full-time for more than a year

    Pros

    Many of the front line staff are committed and good, as are some clinical supervisors. More relaxed work environment than other places.

    Cons

    So many awful problems; a good example of how nonprofits never should be run. Lower staff gets paid nothing, while upper management will lay off people and then ask for raises. People get fired at the drop of a hat. Office politics are horrendous. Coworkers used to complain about having nightmares before going in to work. Upper management will undermine staff trying to do their job. Upper management also generally does not care about clients. You won't get a raise, but people literally believe that to keep your job you will have to "bed" the right person. Run like a joke; upper management literally does not care about clients and makes fun of them. On the edge of imminent implosion.

    Advice to ManagementAdvice

    Pay your staff more, they are the only ones doing the work. Work on real accountability and not just lip service. Consider all quitting?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    It's not for everybody but may be for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harlem United Community Aids Center for more than a year

    Pros

    Staff is friendly and most are genuinely client centered. Overall it is rewarding work.

    Cons

    Lots of politics, very difficult to get a raise, some staff can be unprofessional, unorganized company overall. It's a hard population to work with, so don't take anything personal and you'll survive.

    Advice to ManagementAdvice

    Take better care of your social workers and first line service providers.

    No opinion of CEO
  6.  

    Experience may vary depending on your team/supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harlem United Community Aids Center full-time for more than 3 years

    Pros

    - Harlem United feels like one big family, everybody is very welcoming
    - There are professional development opportunities provided to staff

    Cons

    - Pay is low for the amount of work and compared to market standard
    - The agency is top-heavy

    Doesn't Recommend
    Disapproves of CEO
  7.  

    A very harrowing experience to say the least.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry Specialist  in  New York, NY
    Former Employee - Data Entry Specialist in New York, NY

    I worked at Harlem United Community Aids Center full-time for more than 5 years

    Pros

    The benefits are very good, almost excellent...medical, dental, vision, life, retirement, time off. Co workers are like family. Very warm and receptive.

    Cons

    No room for advancement. Compensation is insulting. Nepotism throughout. Subliminal racism and bias. Majority of management is incompetent. Turnover is incredible. Lack of communication.

    Advice to ManagementAdvice

    Training, training and more training. Sensitivity, Leadership... The clients and the employees make up the agency. Without clients there's no agency. Without employees there's no one to tend to and take care of the clients. Recognize that. Also, know that the client is not always right.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Review for Harlem United Substance Abuse Counseling Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Behavioral Health Specialist  in  New York, NY
    Former Employee - Behavioral Health Specialist in New York, NY

    I worked at Harlem United Community Aids Center as an intern for less than a year

    Pros

    Great staff everyone was caring and seemed to enjoy being there. My supervisors were always accessible and they were knowledgeable in their field. They are also very understanding of the stressful nature of the helping professions.

    Cons

    A bit disorganized as far as communication between staff. Some of the departments were undergoing a transition at the time I was there so I don't think this is the norm.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    If you didn't get laid off, your upper management or you'll wish you had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Harlem United Community Aids Center full-time for more than 3 years

    Pros

    Staff who are here to make a difference REALLY are passionate about the work, they unfortunately don't stick around for long. Some of the clinical supervisors are truly wonderful, but a lot of them got laid off or left after the recent "merger" debacle. Your level of empathy for individuals in abusive relationships will increase dramatically if you stick around here for long hoping to make it better, not because of the clients as much as the way you will be treated by this organization.

    Cons

    Upper management makes decisions without consulting literally anyone (staff, managers, clients), they are comfortable deciding whats best for the clients even though most are so far removed from individual service they don't know what is actually going on in programs. Income disparities between upper management and everyone else is ridiculous. Communication is horrible, you may find out about changes to your schedule or workload at the same time as the clients. Major decisions like mergers and relocation rarely go smoothly, you will not get a raise unless you are in the "in" crowd. If you are lucky enough to get a good clinical supervisor, they are very supportive. Turnover rate is consistently high. If you're a manager, don't bother hiring the best candidates because they won't stick around for long. Extreme bureaucracy. Little room for growth because the predominately under qualified upper management promote equal incompetence out of fear of their positions being threatened since they more than likely wouldn't have a career elsewhere (vicious cycle).

    Advice to ManagementAdvice

    Your agency is seriously on the verge of implosion, unsustainable growth is not healthy and your programs fail because of it, you failed at a merger and laid had to lay people, for god sake don't tell your staff who didn't get laid off that you are "excited about the direction the agency is headed" in your messaging around their terminated colleagues. The majority of your staff are living in fear and apprehension of what tomorrow will bring, much less next Monday". Try at least faking some sensitivity. Having a clinical team doesn't excuse you from occasionally indulging in a sense of humanity. Be less disconnected from what actually goes on at the ground level. Stop coming up with creative ways to make others work harder so you can do less for more money. Have a conversation with your staff where they won't be penalized for being realistic about their frustrations. If no one believes in your leadership, at least allow them to like you as a human being instead of blaming your failures on staff. Take accountability for mistakes; you've made alot.

    Disapproves of CEO
  10.  

    positive experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harlem United Community Aids Center

    Pros

    work/life balance is good and management cares about employees

    Cons

    can be hard to understand different roles

  11.  

    Contract Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harlem United Community Aids Center full-time for more than 3 years

    Pros

    Great atmosphere. Fun team environment. Good way to break into finance aspect of nonprofit

    Cons

    High turnover. Poor training. Must be quick learner.

    Advice to ManagementAdvice

    Improve training. Remove politics from the environment

    Recommends
    Negative Outlook
    Approves of CEO

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