Glassdoor is your free inside look at Harley-Davidson reviews and ratings — including employee satisfaction and approval rating for Harley-Davidson CEO Keith Wandell. All 125 reviews posted anonymously by Harley-Davidson employees.
53% of the CEO
Keith Wandell
I worked at Harley-Davidson full-time
Pros – The culture, work environment and brand are like no other company I've worked. The passion by the customer base is infectious and creates a desire to provide them with an experience like no other.
Cons – Diversity was low but improving. It had gone backwards but recently appeared to be a stronger focus for the staff and not just for riders.
Advice to Senior Management – The path and focus currently in place seems to be the right way for H-D to be doing business. The CEO and his team are doing an outstanding job.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-29 12:41 PDT
I worked at Harley-Davidson as an intern for less than a year
Pros – The work culture is very friendly due to the nature of the product and people are helpful and one can learn a lot
Cons – The company is very easily affected by economic conditions
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-15 20:11 PDT
I have been working at Harley-Davidson full-time for more than 7 years
Pros – Great Brand, Great Company. Excellent benefits and compensation along with casual work environment and friendly dedicated employees.
Cons – Expect to work hard rewards do not come instantly but they will come overtime as long as you continue to put in the extra effort.
Advice to Senior Management – Keep up the good work stay focused on employee engagement and product innovation and providing customer with outstanding product services and experiences.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-01 15:03 PDT
I have been working at Harley-Davidson part-time
Pros – Great coworkers. Customers are nice. Atmosphere is fun.
Cons – Having to stay hours after closing to help last minute walk in customers.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-06 17:58 PDT
I have been working at Harley-Davidson full-time for more than 3 years
Pros – Harley-Davidson has great brand recognition. People are excited when they find out that you work for H-D. The pay is decent, especially when you reach the manager level. The benefits are fine, once you get past the deductible.
Cons – The work environment is toxic and filled with drama, both at the hourly and salaried levels. Many people seem to have their own agendas, rather than working to meet and/or exceed the company's strategic mission.
Advice to Senior Management – Step in and remove the useless leaders in your manufacturing locations. This organization can be far greater than it is, but there are too many self-centered, so-called leaders that spend more time building their cliques than focusing on the mission.
No, I would not recommend this company to a friend
2013-05-05 14:53 PDT
I worked at Harley-Davidson full-time for more than a year
Pros – Great product that almost sells itself. The tradition and lifestyle are the key selling features of a Harley Davidson motorcycle.
Cons – Management works the sales staff 11 hours a day, 6-7 days a week. Asking for a day off is laughable. They ask the sales staff to sell the lifestyle, the freedom of riding, the tradition......then they take away any opportunity for the staff to actually go out and ride! When a new sales member is hired, there is little-to-no formal training. All the training comes from watching/listening to more experienced sales staff. HDU will train you on the product, but not the process or procedures. Mutliple in-house managers relay many differing messages to the sales staff, creating a tense working environment. In-house Human Resources employees are unapproachable and difficult to work with. Commissions are misleading at best. I was NEVER offered benefits and worked 60 hours a week.
Advice to Senior Management – Learn to be organizational LEADERS, not dictators. Remember, you hired sales members who love to ride and sell the experience. Don't strip away that love by killing them at work!
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-02 11:11 PDT
I have been working at Harley-Davidson full-time for more than a year
Pros – The company is making a lot of internal changes, and growing internationally and targeting new market segments - so it's a great time to be working there.
Cons – It has a pretty homogeneous employee base, although they have been trying to change that in recent years.
Advice to Senior Management – Hire more international citizens.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-17 19:32 PDT
I have been working at Harley-Davidson full-time for more than 8 years
Pros – Great culture, talented people, fantastic brand, encouragement of creativity, excellent lifestyle if you like motorcycling. Fantastic culture internationally (outside US), great opportunities if you're willing to relocate.
Cons – Archaic and disfunctional culture in the US team. Lots of changes in the commercial organization in the last years mean there is too much adaptation for many people.
Advice to Senior Management – Focus on the great talent you've got inside the organization!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-06 18:24 PDT
2 people found this helpful
I have been working at Harley-Davidson full-time for more than 10 years
Pros – The actual people doing work here are great, the product is awesome, and the customers are fantastic. It is a toy company after all!
Cons – We lack leadership, starting at the corner office, but most directly down into the VP's, Directors, and Chief's level. LOTS of managers, no leaders. They do not understand the people side of leading and it shows in everything, starting with a "Yes man" culture. There is almost no trust from the bottom up. In the engineering organization, there is MASSIVE change fatigue and the number one complaint is that we are focused more on process than product (and that is putting it nicely).
Advice to Senior Management – If they don't seriously start changing into leaders soon, it is going to get a LOT worse in terms of culture and performance... AMF anyone? Learn from our past, focus on the product, reward your people, and trust them, believe in them... otherwise this roller coaster will be stopping very soon.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-01 19:32 PDT
1 person found this helpful
I have been working at Harley-Davidson full-time for more than 10 years
Pros – a very frustrated work force here.
Cons – too much ploitics in the work place
Advice to Senior Management – get help
No, I would not recommend this company to a friend
2013-04-01 09:15 PDT
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