Harmony Information Systems

www.harmonyis.com
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Harmony Information Systems Reviews

Updated February 3, 2015
Updated February 3, 2015
6 Reviews
2.5
6 Reviews
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Harmony Information Systems President Tonya J Harmon
Tonya J Harmon
3 Ratings

Employee Reviews

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  1.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harmony Information Systems

    Pros

    Love the company culture, customers are great.

    Cons

    Focused on money. Lack of internal communication.

  2.  

    Don't work HERE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harmony Information Systems full-time (more than a year)

    Pros

    If you are a true sales person, this is not the job for you. Product focused company with poor delivery and terrible commission structure. Niche market with few growth opportunities selling to the state departments of aging which are not well funded.

    Cons

    Goofy culture, too many meetings, poor sales pedigree and talent. No leadership. Loyal customer base, but low margins and poor funding to expand footprint. Terribly demotivating for sales people wanting to make adult paychecks.

    Advice to ManagementAdvice

    Don't expect to attract real talent!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Harmony Information Systems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harmony Information Systems full-time

    Pros

    Great People, Really Care about their products and customers, Frequent recognition for hard work. Management communicates regularly with company and clearly explains expectations.

    Cons

    Work can be very overwhelming at time, but its definitely worth it!

    Advice to ManagementAdvice

    Keep up the Great Work! This is truly a great company and going in the right direction!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    It's hard to want to work hard for a company like Harmony

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Representative in Essex Junction, VT
    Former Employee - Customer Support Representative in Essex Junction, VT

    I worked at Harmony Information Systems full-time (less than a year)

    Pros

    I am sure there has to be something that could be considered a Pro working for this company, I apparently must have missed them

    Cons

    Owned and operated by a Venture Capital Company who's only purpose is to dump the company. Use your imagination The CSR will be held accountable for the successful resolution of all customer requests with no support from local management.

    Advice to ManagementAdvice

    Pathetic

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    I worked for Harmony Information System in Essex Junction, Vermont

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Essex, VT
    Former Employee - Customer Service Representative in Essex, VT

    I worked at Harmony Information Systems full-time (less than a year)

    Pros

    The work environment is very comfortable. They use quality technology vendors

    Cons

    Harmony's for being the so called leader in it's industry sure has lot dissatisfied customers. The local management for the original company Synergy. is so intimidated by their customers, they will terminate any member of the Customer Support organization that for whatever reason the customer doesn't like. Training is pretty simple throw all the new employee's to the wolf and see how they make-out. All of the position are salaried but have no problem forcing employees to work overtime. The local management seems to be out of control as to what their Customer .need.

    Advice to ManagementAdvice

    Sell the company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Growing, but moving in the wrong direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager in Reston, VA
    Former Employee - Project Manager in Reston, VA

    I worked at Harmony Information Systems

    Pros

    Opportunities to work with new technologies as well as work with skilled and dedicated people.

    Cons

    The company is attempting to grow through acquisitions and expansion into new business areas. This push, together with a declining economy, has placed a major burden on sales and the need to achieve quarterly sales goals. As sales goals are not met, the board looks for ways to cut costs. One of their recent decisions was to downsize about 20% of the staff. Although needed to reduce costs, this action took a major toll on current staff morale. In addition, the remaining staff needed to actually do more with less, not a very appealing prospect for them. At times it appears that Senior Management just doesn't get it.

    Advice to ManagementAdvice

    One of the most important things for Senior Managment to look at is not to "cheap out" and look for the shortcuts. One recent project involved outsourcing Quality Control to an overseas firm. Although this team may have been capable of executing defined test plans, they possessed no inate knowledge of how the application should behave best since they had no prior awareness of the targeted customer base nor how these customers need to use the application. When coupled with a glaring deficiency of skilled analysts in house, there is really no one left who can put it all together.

    Doesn't Recommend

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