Harp's Food Stores

www.harpsfood.com
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Harp's Food Stores Reviews

Updated February 19, 2015
Updated February 19, 2015
13 Reviews
3.0
13 Reviews
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Roger Collins
8 Ratings

Employee Reviews

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  1.  

    I love my job, but it can be tough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Russellville, AR
    Current Employee - Cashier in Russellville, AR

    I have been working at Harp's Food Stores

    Pros

    Very friendly Managers, they are willing to help whenever they can
    Friendly co-workers
    Better pay than most grocery stores
    There is a lot of care put into our customers

    Cons

    There are never enough cashiers to check people out
    Sometimes the CSM's can be a bit moody. If things get crazy, so do they. Which aren't very good vibes to send off to the customers
    The scheduled hours are always crazy
    Some of the departments leave early and it always happens to be when we need them most

    Advice to ManagementAdvice

    Our store has been the same building since it was Price Chopper. Half of our registers don't work which makes it hard for us, especially during the holiday seasons
    I think with a little remodeling, this store and it's employees could show it's true potential!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Harps Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fuel Manager in Conway, AR
    Former Employee - Fuel Manager in Conway, AR

    I worked at Harp's Food Stores full-time (more than a year)

    Pros

    Great managers, trainers, and employees. good benefits

    Cons

    a little dramatic sometimes, but overall a good place to work

    Advice to ManagementAdvice

    Pay a little better.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Typical mediocre employment

    Former Employee - Meat Clerk in Jonesboro, AR
    Former Employee - Meat Clerk in Jonesboro, AR

    I worked at Harp's Food Stores part-time

    Pros

    Decent Hours and an amazing supervisor

    Cons

    Monotonous work and the G.M. was a nightmare

    Advice to ManagementAdvice

    Invest in your people and don't be so by the book all the time.

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  5.  

    Great experience in for a retail-minded individual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Closing Manager in Bentonville, AR
    Former Employee - Closing Manager in Bentonville, AR

    I worked at Harp's Food Stores full-time (more than a year)

    Pros

    Family atmosphere. Upper management makes sure to notice the little guy.

    Cons

    Lack of geographical expansion is my only con.

    Advice to ManagementAdvice

    Keep pushing employees to focus on customer needs.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Harps

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harp's Food Stores

    Pros

    Harps is a Family Oriented company. Who understands when family issues come about

    Cons

    The health insurance is no good. Bad benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    High expectations with no trust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Russellville, AR
    Former Employee - Anonymous Employee in Russellville, AR

    I worked at Harp's Food Stores part-time (more than a year)

    Pros

    Nice coworkers, good atmosphere, easy job requirement, short training periods

    Cons

    Managers had incredibly high expectations, rigid hours for part time workers, hours almost are set in stone, very little opportunities to get higher raises (starts at minimum and adds a $0.25 raise yearly), very high turnover rate with a take it or leave it attitude

    Advice to ManagementAdvice

    Offer incentives for good performances with "secret shopper", add employed cart pushers (with other duties) so other departments wouldn't have to pick up slack

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    May Hurt Your Psychology (as most entry-level jobs)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Baker
    Current Employee - Baker

    I have been working at Harp's Food Stores part-time (more than a year)

    Pros

    Decent pay, flexible schedule for students, some opportunity for advancement.
    Promotions are quickly handed to people with jobs in grocery. If you're looking to move up to a management position you need to find your way into this department first.

    Cons

    Managers can be incompetent, unwilling to listen to criticism.
    There's definitely some gender prejudice in the store that I work in. Departments are undeniably divided by sex, which is mildly frustrating.
    Social issues within my store leave me feeling depressed some days.

    Advice to ManagementAdvice

    I wish that the department manager positions demanded a higher standard.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good learning experience for a first job, but not a fun job...at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Springdale, AR
    Former Employee - Customer Service Manager in Springdale, AR

    I worked at Harp's Food Stores part-time (more than 5 years)

    Pros

    Learning good customer service skills and how to deal with people. Learn how to analyze problems from the customer's perspective.

    Cons

    Poor pay due to constricted labor budget. Always busy, if not with customers then with other duties. Harp's struggles to compete with Walmart. Harp's only competitive advantage is service. Never saw a dime from my employee stock ownership plan (ESOP).

    Advice to ManagementAdvice

    Stop lying about ESOP program

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Might as well work at Wal-Mart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli
    Former Employee - Deli

    I worked at Harp's Food Stores part-time (more than a year)

    Pros

    Depending on what store you work at the other employees are friendly.

    Cons

    Management is wish washy, pay, no advancement, no consistency, communication is very poor.

    Advice to ManagementAdvice

    Increase pay, treat employees better, if something changes you should tell all employees and not just one and expect it to spread to other employees, promote more from within, have more consistency in hours with the employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Where's my labor?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grocery Manager
    Former Employee - Grocery Manager

    I worked at Harp's Food Stores full-time (more than 10 years)

    Pros

    - Good salary compared to other retail grocery chains.
    - ESOP is free money. mine went from nothing to 5 figures in a year.

    Cons

    - Training is done by store managers...who were trained by their previous store manager, resulting in many things being missed. Need centralized comprehensive training.
    - Tell you to manage, but don't give you enough labor, so there's hardly anyone to manage
    - terrible work/life balance because of minimal labor given to the stores

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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