Harris Connect Reviews
Pros – The people are really nice
Cons – Training is about 2 months with no commission. Script must be read exactly.
Pros – Co workers are very friendly and easy to get along with. I am grateful to at least have a job that pays more than minimum wage.
Cons – Managers will sit around playing on their cell phones or social media while telling their employees to work harder. You get a 45 min. lunch, which will get cut to a 30 min. lunch with very little notice before hand if it's busy, and 2 ten min breaks. Outside of that if you need to use the rest room or get a drink of water you will get written up. If the manager doesn't like you they will do anything they can to get you fired and if you turn in a 2 weeks notice they will just fire you on the spot. If you tell HR or your manager something private, with in a day everyone in the center will know.
Advice to Senior Management – Advance with the times. It's really hard to convince a customer to buy a $100 book when they can use social media for free. The $20 shipping and handling cost makes the sell that much more complicated. Treat people with respect because the over all view right now is that management doesn't care about their employees.
Pros – The medical benefits were good
Cons – They make you sit in a cubicle until 11 at night. The conversations were all scripted. The only thing that matters to them isnt customer service, its selling the books.
No matter how good you treat the customers, if they don't buy you go bye.
I am very happy not to be there anymore. Im surprised in the post Facebook age that Harris Connect is even around anymore.
Advice to Senior Management – more flex time.
Pros – Friendly, relaxed work environment for many years. Company respected employees and worked with each to meet personal needs. Very flexible.
Cons – After 2008 when company was sold everything went south, many layoffs, shortcuts in production and lack of direction from the CEO.
Advice to Senior Management – Get act together and return to what worked for the forst 45 years of the company's history.
No, I would not recommend this company to a friend
Pros – The money was good if you consistently sold well.
Cons – I worked for the company for over 8 years, and can't even count how many people I saw come and go simply because they were not liked. After the Austin office was shuttered we worked under management out of San Antonio who were very hostile. You're only as good as today's numbers.
Advice to Senior Management – Find a way to be competitive in the digital age.
2 people found this helpful
Pros – The casual dress code was ok...
Advice to Senior Management – File bankruptcy and never erase from the universe. Their own CEO and COO were fired....
Pros – The camaderie amongst your co-workers, contests, continual support and coaching
Cons – High sales pressure, outbound calls, customers who question your company's motives
Advice to Senior Management – Evolve your products into the 21st century.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
1 person found this helpful
Pros – There are no pros anymore!
Cons – We were treated like machines.
Advice to Senior Management – Get back to you roots, you will loose the co. if you disregard what your clients expect and you sales people promise
1 person found this helpful
Pros – Low stress level
Opportunity to bring about change and take up responsibilities
I used to be paid quite well, but can't say that for the past year or two
Cons – Company is in serious financial trouble
No raises or merit increases in 4 years
No 401k matching
Not so skilled workforce
Processes too complicated to be amenable to changes that bring about standardization or efficiency gains
No foreseeable growth in business model
Pros – Ability to work from home at least once a week. Small department, friendly coworkers for the most part.
Cons – The company frequently "reorganized" and let people go so there was always a threat of job loss.
Advice to Senior Management – NA
Yes, I would recommend this company to a friend