Harris Connect

  www.harrisconnect.com
  www.harrisconnect.com

Harris Connect Reviews

Updated October 21, 2014
Updated October 21, 2014
36 Reviews
2.3
36 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Robert Gluck
19 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company for Work At Home types!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fundraiser in Las Vegas, NV
    Current Employee - Fundraiser in Las Vegas, NV

    I have been working at Harris Connect full-time (more than an year)

    Pros

    Work from home is definitely a plus.

    Cons

    At the same time, working from home is a con, harder to have a community atmosphere with no community.

    Advice to ManagementAdvice

    Maybe offer team meetings weekly or biweekly with the cameras.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Sales Representative in Chesapeake, VA
    Current Employee - Work At Home Sales Representative in Chesapeake, VA

    I have been working at Harris Connect full-time (more than an year)

    Pros

    Training is extensive and the team really allows to utilize your own skills into the sales process. A very laid back sales environment because you're not cold calling the prospects (most of the time) and they might give you the option to work from home which I do, and love.

    Cons

    I've had very little cons aside from the schedule fluctuations due to the business. When we're slow you might not get all 40 hours, and when we're busy it could be a mandatory 45.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Very fair workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology in Henderson, NV
    Former Employee - Technology in Henderson, NV

    I worked at Harris Connect full-time (more than 10 years)

    Pros

    They were very fair to me. I have no real complaints.

    Cons

    Salary could have been better, but benefits did help make up for that.

    Advice to ManagementAdvice

    Don't compartmentalize duties so much.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Not a bad job to avoid starvation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Harris Connect full-time

    Pros

    Not much micro-management, they let you breathe some.

    Good training program for their new hires

    Cons

    Awful compensation, if your sick one day, your basically ruined the rest of the week's pay and are stuck with the 12 dollars an hour, unless you sell a ton of books like a pro to break even.

    Outbound calls..HORRIBLE. Thanks to loopholes in the laws, Harris connect can call people's homes day, noon, evening, and try to pitch them the expensive directories. If the inbound calls are slow, your automatically routed to harass people at home.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Not as described

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service/Inside Sales in San Antonio, TX
    Former Employee - Customer Service/Inside Sales in San Antonio, TX

    I worked at Harris Connect full-time (less than an year)

    Pros

    Good pay at $12 an hour during training. If you have no soul, then you should have no problems.
    Weekends off.

    Cons

    If you have a soul, and feelings, get ready to be sad. They've only been hiring for the 1pm to 10pm shift, and once it's after 7pm, everyone on outbound is pretty much furious with you. Yes, you will have to call people's houses all the way up until 9:59pm. The chance to get sales are few, as there are not as many inbound calls coming in anymore, yet they continue to hire. This company is becoming obsolete, no one want to spend $130 on a glorified phone book. Most of my buyers were, sad to say, elderly who weren't really sure what was going on, and rich alum who could care less about dropping $100. I think the only reason they do it too, is because they think the school is getting a cut, which they aren't.

    Advice to ManagementAdvice

    In my interview, I was told everything was a soft sale and that the company was not about sales. I was told that making the customers happy was the most important thing. Once we were put on the phones, everything changed and everything was about the sale. It would have been fine if they'd been upfront about it, no need to beat around the bush.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Run the other way. They are deceptive

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harris Connect

    Pros

    Pay was par. The other employees worked hard

    Cons

    The staff has favorites with a full blouse that can do more wrong. The corporate leadership was fired by the board and the marketplace does not need a $120. Book about their former school. The place was dirty and felt abandoned with old computer systems and papers laying around.

    Advice to ManagementAdvice

    Lock the doors

  8.  

    great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Agent/Representative in San Antonio, TX
    Former Employee - Sales Agent/Representative in San Antonio, TX

    I worked at Harris Connect full-time (less than an year)

    Pros

    bonus structure is achievable new projects all the time

    Cons

    low salary, repetitve schedule, no career development

    Advice to ManagementAdvice

    encourage upward mobility

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    An easy cupcake sales job with decent commission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in San Antonio, TX
    Current Employee - Sales Representative in San Antonio, TX

    I have been working at Harris Connect full-time (more than an year)

    Pros

    You can be happy here if you are professional, thick-skinned, adaptable, and have strong social skills. Having the weekends off is great considering most sales companies don't usually have that luxury. The commission is decent considering you are selling just books and magazines.

    Cons

    Historically, the team's schedule changes subtly every quarter with only 2 business days notice. It has caused many to quit due to conflicts with their college schedules or family commitments.

    Advice to ManagementAdvice

    Give the employees at least a full week's notice before changing their schedules.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10.  

    Sales rep

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harris Connect

    Pros

    The people are really nice

    Cons

    Training is about 2 months with no commission. Script must be read exactly.

  11.  

    0 or negative stars should be a valid rating option.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in San Antonio, TX
    Current Employee - Sales Representative in San Antonio, TX

    I have been working at Harris Connect full-time (more than an year)

    Pros

    Co workers are very friendly and easy to get along with. I am grateful to at least have a job that pays more than minimum wage.

    Cons

    Managers will sit around playing on their cell phones or social media while telling their employees to work harder. You get a 45 min. lunch, which will get cut to a 30 min. lunch with very little notice before hand if it's busy, and 2 ten min breaks. Outside of that if you need to use the rest room or get a drink of water you will get written up. If the manager doesn't like you they will do anything they can to get you fired and if you turn in a 2 weeks notice they will just fire you on the spot. If you tell HR or your manager something private, with in a day everyone in the center will know.

    Advice to ManagementAdvice

    Advance with the times. It's really hard to convince a customer to buy a $100 book when they can use social media for free. The $20 shipping and handling cost makes the sell that much more complicated. Treat people with respect because the over all view right now is that management doesn't care about their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Harris Connect? Share Your Experiences

Harris Connect

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.