Harris Teeter Reviews

Updated August 9, 2015
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  • Chapel Hill, NC
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2.8
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Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
3 Ratings

Pros
  • Profit sharing bonus checks, given twice a year, are also a nice perk (in 38 reviews)

  • Customer service is number one priority (in 35 reviews)

Cons
  • poor communication within the store management to their employees (in 29 reviews)

  • Customer Service no longer there (in 26 reviews)

More Pros and Cons

16 Employee Reviews

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  1. Helpful (1)

    Providing excellent quality and service!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Harris Teeter Cashier in Chapel Hill, NC
    Former Employee - Harris Teeter Cashier in Chapel Hill, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harris Teeter part-time (More than a year)

    Pros

    I worked in my neighborhood so everyone knew and loved me. I enjoyed seeing everyone I knew and catching up with them. It was right up the road from me!

    Cons

    Standing on your feet for long hours. Can't have piercings or tattoos showing.

    Advice to Management

    Loosen up on piercing and tattoo regulations. That doesn't define someone's character.


  2. Should be a good job but isn't.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Grocery Manager in Chapel Hill, NC
    Current Employee - Assistant Grocery Manager in Chapel Hill, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Harris Teeter full-time

    Pros

    Benefits, great co-workers, match 401k contribution

    Cons

    Bad management tactics all the way up the chain, can't feasibly keep up with the computer assisted order system and the pay was higher for this job 10 years ago. Expect to never leave work on time.


  3. Run while you can.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Starbucks Clerk in Chapel Hill, NC
    Former Employee - Starbucks Clerk in Chapel Hill, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Harris Teeter part-time (Less than a year)

    Pros

    Only thing that comes to mind is 10% discount on HT brand grocery items.

    Cons

    Customer service managers are downright rude to new hires. Department managers do not bother to learn the jobs of their employees, yet expect new hires to train other new hires. Understaffing causes total failure of any quality customer service, yet you are called into the office on customer complaints.

    Advice to Management

    Try being helpful and friendly to new hires while they are getting their training done. Try to resolve under staffing issues. (Upper management seems to think staffing at 60% of what is needed is saving money, while exorbitant turnover of hourlies is the result).


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  5. Helpful (2)

    Awful awful awful!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Starbucks Clerk in Chapel Hill, NC
    Former Employee - Starbucks Clerk in Chapel Hill, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harris Teeter part-time (More than a year)

    Pros

    Weekly paycheck, and the starting pay (at least for me) is technically above minimum wage. If it had been minimum wage, though, my weekly paychecks wouldn't have been appreciably different.

    Cons

    Horribly inconsistent management, immoral (and borderline illegal) scheduling practices, no overtime or holiday pay, and no attempts by management to treat their employees with any sort of respect.


  6. Good Starter Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier, Cust Serv Clerk in Chapel Hill, NC
    Former Employee - Cashier, Cust Serv Clerk in Chapel Hill, NC
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Harris Teeter part-time (More than 3 years)

    Pros

    Good job for someone entering the workforce. I appreciate that they hire those with disabilities. Flexible. I was able to take leave for school and still have the job when I needed it, but that may have changed. I was also able to transfer to a location closer to my school for part of the year.

    Cons

    Drama, unprofessionalism in management. Fraternization. May be able to move up, but likely only if someone likes you. Large variations among stores.


  7. Customers treated better than associates.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Inventory Control Manager in Chapel Hill, NC
    Current Employee - Assistant Inventory Control Manager in Chapel Hill, NC
    Disapproves of CEO

    I have been working at Harris Teeter full-time (More than 3 years)

    Pros

    Benefits. Bonuses 2 times a year. Vacation hours.

    Cons

    Management treats assoiciates poor. Treat customers better than associates.

    Advice to Management

    Have classes on how to treat employees.


  8. It's everything you'd expect.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Chapel Hill, NC
    Current Employee - Pharmacy Technician in Chapel Hill, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Harris Teeter part-time (Less than a year)

    Pros

    The employees have a very team-oriented mindset. The facilities are nice and always satisfactory.

    Cons

    The pay is bleak, at best. Lower management will promise you a raise then upper management will not agree to follow through. The customers are picky and stuck-up and constantly confused by policies.


  9. Wonderful company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Clerk in Chapel Hill, NC
    Current Employee - Customer Service Clerk in Chapel Hill, NC
    Recommends
    No opinion of CEO

    I have been working at Harris Teeter part-time (Less than a year)

    Pros

    Great opportunities to move up in the company.

    Cons

    Having to wait for raises to be put in.

    Advice to Management

    Speed up the process for raises, I have been waiting on my raise to be put in for over three months!!


  10. Hard to climb, easy to get overlooked

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Chapel Hill, NC
    Former Employee - Cashier in Chapel Hill, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Harris Teeter part-time (More than a year)

    Pros

    You get paid every week. Schedule is very flexible. Nice profit-sharing twice a year. That's about it.

    Cons

    No food discounts. Customer service micro-manages the front-end employees down to their bathroom breaks. After working there for a year I was not considered for any sort of promotion or pay raise. On-call means you are supposed to call in at your scheduled time and 99% of the time you are "needed for work."

    Advice to Management

    Please allow for more flexibility amongst workers who have the availability. You promote money-saving techniques such as saving trash bags and recycling, but there is no evidence that these measures create profit.


  11. Corporate America

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Chapel Hill, NC
    Current Employee - Department Manager in Chapel Hill, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harris Teeter full-time (More than 10 years)

    Pros

    -Career Opportunities -Bonus Structure -Pay Scale -Benefits -Family Environment (at most locations)

    Cons

    Normal retail cons: -Weekends, Holidays -Do more with less, (time, people, etc.) -Management by threats (More for Store Managers from District Managers)

    Advice to Management

    Remember that it is the "little people" that drive our company, they are the front line of our company and make the customer experience what it is. If we lose that aspect we lose our customer.



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