Harris Teeter Reviews in North Carolina

Current Employee – been working at Harris Teeter full-time for more than 3 years

Pros – Clean working environment, good training programs available

Cons – Department managers should have more regard for their employees.

Advice to Senior Management – Observe what department managers are really doing.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Harris Teeter part-time for more than a year

Pros – Better starting salary than other grocery stores or cashier positions

Cons – Not a great management team

Advice to Senior Management – Better communication with crew, less malicious gossip, take care of cashiers and they'll do a better job.

No, I would not recommend this company to a friend

Former Employee – worked at Harris Teeter full-time for more than a year

Pros – Competetive pay for retail/grocery, bonuses every six months. Fairly open with scheduling, even for full-time employees. Department management is generally friendly and personable. A large emphasis on teamwork between departments, for the most part.

Cons – Management that blatantly plays favorites, doesn't care about anyone but themselves, and are constantly telling lies. They seem more than happy to keep employees who consistently fail to meet their incredibly low labor standards, while firing ones who pull their weight the first chance they get.

Advice to Senior Management – Be as "fair and consistent" as you love to parade around.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Harris Teeter part-time for more than a year

Pros – it is a job and can get benefits

Cons – as an employee you are set up to fail cannot meet standards and constant inspections and reviews so it is a catch 22 place to work dept. heads are not allowed to think or share expertise in their areas formats that do not allow for the human factor managers are blamed for things that are beyond their control (hires) there is no room for creativity, forced kindness to customers, who we have to love despite some of their rudeness and disrespect, feeling that HT HATES the people who work to make them money and the customer rules, despite how many of them out there who KNOW this and take advantage of t "the system", managers DO have to sneak around and work off the clock to meet HT goals, HT has their assess covered with all the lawyers and what not so God protect the employee

Advice to Senior Management – Give a scrap listen to the people who actually care and work WITH not just for HT, The people who care just wanna be able to do just that, but you all make people so angry, that caring becomes impossible. Believe me, that does spill over into relating with customers and they are not stupid...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Harris Teeter full-time for more than 8 years

Pros – Great work environment, nice managers, we were like a big family

Cons – Sometimes hours were cut due to business needs.

Current Employee – been working at Harris Teeter full-time for more than 7 years

Pros – Pretty good benefits, starts out paying more than min wage.

Cons – Awful management, treats employees like crap. Always cutting hours

Advice to Senior Management – Cut pay of people in corporate and give more labor to stores! It's the workers making all of the money for company anyway

Current Employee – been working at Harris Teeter part-time for less than a year

Pros – -Friendly and upstanding coworkers
-Pleasant and professional management
-Benefits
-Bonuses twice a year
-Easy to get time off
-Willing to work with school schedule
-Most customers are nice and friendly, not too many difficult ones.
-Team-oriented environment
-Weekly paycheck
-Regular review of job performance, letting you know where you stand.
-Lots of cross training in different jobs and departments.
-Pay is slightly above average for the industry

Cons – -Constantly cutting hours.
-Not enough baggers.
-No conveyor belts at checkout lines causing cashiers to have to constantly bend down to get groceries out of carts.
-Corporate-like atmosphere.
-No employee discounts.

Advice to Senior Management – -While department managers are generally helpful, store management seems too corporate-minded. Sometimes they will complain about incidents that happen at other stores as though they happened at ours. We have no control over what happens at others Harris Teeters!!
-Schedule an adequate number of baggers, especially when closing. Between two baggers, they have to sweep the floor, clean the bathrooms, take out trash and recycle bins, clean the break room, vacuum, and clear all carts from the parking lot at the end of the night.
-If the company has to make cuts in hours, staffing , and wages, please communicate to employees the reasoning behind those cuts, especially when business does not to be slowing
down. Otherwise, it just seems like the company is being cheap and/or greedy.
-Add conveyor belts to the beginning of checkout lines like any other store. It would not hurt customers to takes their items out of the cart, and place them on it. It would make the checkout process much easier and faster for the cashier.
-CEO should visit and work in stores to and see how unrealistic some of their expectations are. Go on Undercover Boss or something like that.

Yes, I would recommend this company to a friend

Former Employee – worked at Harris Teeter full-time for more than 3 years

Pros – The pay scale is frozen at a certain point for certain hourly jobs, even though I might have been in that position for years before receiving a cost of living raise of 12cents, Health care costs high, and a mandatory phone health coach system threatens to drop you alot. Good work hours. Inside work.

Cons – besides the work environment of always cutting corners to get the jobs done, the cheating, the lying on reports, its a decent place to work if you dont care about employees rights and well being. The new program of reporting unsafe work acts is stupid. The cutting hours from the budget is stupid while requiring us to maintain customer service standards. HT wastes alot of money...the things called store walks require a select group[few] employees to work 24 hr days, often off the clock to get things done. When the president ever visits all heck breaks loose and we work longer days on end. then He mightly steps out of his custom bus, and visits the store for 10 minutes and leaves, and he never notices the hard work we[the underlings] put in for the last week. No breaks to speak of cause they dont have enough help to cover them. Lunches if you can. or just clock out for lunch and go back to work to get the work load done. Impossible standards will lead to the employees welcoming a union with open arms. Or maybe the competition from Sc will take all the good employees who are beat down and take better care of them. The HIGHER UP who acted against a stores employee and made contact with them should have been fired immediately, not let run loose to do more damage. And why is it that Sn management gets to go on vacation anytime they want, but the Hourly associates are denied plans...around inventories, and store walks and holidays? Employees cant win any prizes in contests...just customers, so I hope the employees all shop elsewhere.

Advice to Senior Management – Stand up to the the four horseman of the appoc. and fight for your employees rights to live a humane life. Fight for more hours. Replace the people that quit asap, dont let weeks go by. Eliminate all the specialist jobs, as the department managers can and will do a great job if they are given the labor to do so with. Spend money IN the stores, NOT on the salaries on those who dont do much above the underlings levels. When was the last time the upper upper management making above 70K do any real work? demote them all and make them work in a real life store and see how it feels to be a underling in the Teeter treadmill. They might not be able to keep their head above the water in this environment.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Harris Teeter part-time for more than 3 years

Pros – Good pay rate
2 Bonus's a year

Cons – Work you to death and if you don't work that hard. You can be promtoted just like that. Manager's have no formal educationa and it sucks because you have one and can complete a proper sentence.

Advice to Senior Management – Get a clue

No, I would not recommend this company to a friend

Current Employee – been working at Harris Teeter full-time for more than 3 years

Pros – In the two stores I've worked at, both had a very friendly work environment. The family-like atmosphere between employees and management makes the stressful days of working with the public go by like a breeze.

The company issues Profit-Sharing bonus checks, twice a year, to everyone in the company, even baggers. The bonuses depend on your pay rate and amount of hours worked within the 6 month time frame.

They offer good health benefits to full time employees. Although they don't give the employees a standard discount such as 20%, they do however provide us with exclusive deals that aren't offered to regular customers. They also create deals where after you spend a certain amount of money, you get $5 off of a purchase.

They recognize full-time employees by providing them with a paid vacation day on their birthday and start date anniversary.

They provide extensive training programs for new employees and management trainees.

Seem to have a slightly higher pay scale than other grocery chains as well.

Cons – There is a lot expected out of employees, especially throughout the perishable departments. Corporate management seems to be cutting labor hours to find that fine line of having just enough employees working in order to keep the store functioning.

For example.....I currently work in a meat department run with 3 employees. From 6am to 9pm there has to be someone in the department. This means that 2 of us work 5, 8 hour days, and our manager works 6 days every week, without an assistant manager to help him with his management duties. Also, we work 6 1/2 hours by ourselves before seeing the next person come, who relieves us for a lunch. After lunch, this means there is only 1 hour each day that our department has 2 employees in it. The closing meat employee must get a member of another perishable department to cover their lunch, which in turn stops the function of their job. We're supposed to get a half hour lunch and 2 15 min breaks with each 8 hr shift. I only get a 1/2 hr lunch every shift because there is no one to watch my department for my breaks. We're also supposed to greet a customer within 10 seconds of their arrival to the meat counter. My back freezer is on the other side of the store, which is about a 30 second walk. If i'm working by myself and have to grab product from the back freezer, tell me how it's possible to be there for a customer within 10 seconds?? On the weekends, working alone, you're expected to keep the lunchmeat counter full, self-serve counter full, seafood service case and meat service case full, and also help customers. With the business my store does, which is a low-volume Harris Teeter, there is no possibility of being able to stock and cut product while assisting a line of customers purchasing product from the service counters.

Not sure if it's like this throughout the whole company but it's been the same in both stores I've worked at. The lack of hours that corporate allows the stores to operate on seems to be the bare minimum. I believe it hurts productivity, negatively affects sales, and induces a high stress work environment.

Another con would be keeping customers satisfied. You're always expected to give the customers exactly what they want and sometimes it's very degrading when they treat you like you're a piece of dirt. This is just the nature of a retail career though, not a company issue though.

Advice to Senior Management – To corporate management.....if you watch the cameras in the stores, pay attention to what the employees are doing. I think that in most cases, you'll find that stores are under-staffed. I understand that labor is the highest expense when operating a company, but there's a fine line between having enough to operate properly and having too little. I think this company has crossed this line, at least in the low-volume stores.

In our store, our employees are doing everything they can to keep the shelves full but we can't do that AND attend to the influx of customers at the same time. I frequently have customers come up to me asking for a product that is empty on the shelf but IS in the cooler. They usually leave the store because they do not have the time to wait for me to finish assisting the customers ahead of them and also wait for me to cut the product for them. This is where we're losing money as a company. Not having enough employees to keep the shelves full for the customers, even though we have the product in the back to put out.

No, I would not recommend this company to a friend