Harris Teeter

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Harris Teeter Reviews in North Carolina

Updated August 18, 2014
Updated August 18, 2014
403 Reviews

3.2
403 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
15 Ratings

Review Highlights

Pros
  • Bonus checks depending on hours worked (in 32 reviews)

  • Good pay for the amount of work you do (in 30 reviews)


Cons
  • poor communication within the store management to their employees (in 23 reviews)

  • Customer service micro-manages the front-end employees down to their bathroom breaks (in 22 reviews)

More Highlights

172 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Front End Cashier, Bagger, U-SCAN Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Cashier  in  Huntersville, NC
    Former Employee - Front End Cashier in Huntersville, NC

    Pros

    Flexible scheduling, fun people to work with. Good part-time job for high schoolers. Offered a program where students who went off to college could come back on breaks and holidays.

    Cons

    Could be overly boring during slow nights. Management made you stand at the end of your register and basically do nothing when there were no chores, and talking to co-workers was frowned upon during these down times.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good program, but didn't feel appreciated.

    Former Employee - Cake Decorator  in  Huntersville, NC
    Former Employee - Cake Decorator in Huntersville, NC

    Pros

    customers expect high quality, training program is adequate, managers take their job seriously

    Cons

    lack of professionalism, perks, creativity

  3.  

    Great managers, excellent quality standards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk  in  Wilmington, NC
    Former Employee - Deli Clerk in Wilmington, NC

    Pros

    Harris Teeter has many locations to choose from. The public opinion of this growing company is very positive because the stores are clean, the customer service is excellent, and the store managers regularly engage and interact with their patrons.

    Cons

    The hourly wage is not competitive at Harris Teeter. You could earn the same wage or more working with other retailers. I came to Harris Teeter with a college degree wanting to work part-time and they only offered slightly more than minimum wage.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great Job Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Clerk  in  Wake Forest, NC
    Former Employee - Customer Service Clerk in Wake Forest, NC

    Pros

    Worked with a Great group of people that were fun to be around.
    Gained responsibilities pretty fast so there's opportunities to develop yourself.
    Bonus Checks!!!
    Annual raise

    Cons

    Can be alot of work at times.
    Can be understaffed at times to cut costs.
    May get called in if too understaffed, throwing a wrench in personal plans outside of work.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/U-Scan Cashier  in  Indian Trail, NC
    Former Employee - Cashier/U-Scan Cashier in Indian Trail, NC

    Pros

    Good chance for advancement, good incentives and benefits. There is also a good chance to do more things in store than just work a register, you can work in many different departments

    Cons

    The part-time hours vary weekly and it's hard to make a living on the lack of hours

    Advice to ManagementAdvice

    Give more regular hours to the faithful workers who come in on time and go above and beyond

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    unapprecited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Wilmington, NC
    Current Employee - Anonymous Employee in Wilmington, NC

    Pros

    a job close to home

    Cons

    too many expectations for one person, they cut hours and employees hired are questionable at times

    Advice to ManagementAdvice

    care about your workers as much as we (you) care about our customers. care about the aforementioned more than you care about shareholders and store managers bonuses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Clerk  in  Charlotte, NC
    Current Employee - Customer Service Clerk in Charlotte, NC

    Pros

    Bonus Checks, the ability to move up within the company is there, yearly price-of-living raises for part-timers and yearly evaluation raises for full-timers.

    Cons

    Communication between corporate and store level is not as good as it should be. The technology (( registers and equipment )) is extremely outdated. Wanting rules to be enforced, unless the customer is unhappy then to heck with the rules.

    Advice to ManagementAdvice

    Upgrade the Registers and software used. Communicate better to the stores. And stay consistent. Get rid of rules/guidelines that are constantly waived for reasons of 'customer satisfaction'. What is the point of them if they are always waived?

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    The employees never seem to have a bad day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Dairy Frozen Manager  in  Charlotte, NC
    Current Employee - Assistant Dairy Frozen Manager in Charlotte, NC

    Pros

    I like how much training is involved in learning the grocery/ perishable industry. They really make sure you have a good mentor, and are ready for the next level before promoting you.

    Cons

    Even if you have an advanced degree, you have to start at the bottom and work your way up. Also, working in the stores doesn't easily translate to working in the corporate office, even if you have a degree in business or IT.

    Advice to ManagementAdvice

    I think the store managers are doing a great job. It can be very stressful on the front-lines, so I only suggest that they try to stay happy at work. Negative attitudes trickle down faster than happy ones, and bad attitudes can have tremendous effects on sales.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    High expectations of employee with low return on rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Clerk  in  Raleigh, NC
    Current Employee - Customer Service Clerk in Raleigh, NC

    Pros

    Clean, upbeat, can-do environment created for customer's benefit.

    Cons

    Raises given to everyone on a schedule, regardless of performance.
    Bonuses do not make up for low wages. Company does not offer a competitive pay.
    No opportunity to advance with just hard work.
    Constant phone calls to home.
    Not given what you are promised. Have been waiting a year for training that was promised to me for better position.
    Also was physically assaulted (as seen in another review) and the employee is still there.
    Company is more interested in profit than customer and it puts the customer service employees in a difficult position.
    Not enough hours provided to get everything done.

    Advice to ManagementAdvice

    Follow through with promises. Give hours promised and opportunities as well. Company is definitely designed with mindless drones as the ideal employee and it is sad to see new hires enthusiasm wither away 100% of the time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    if you are a woman in the deli you are screwed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk  in  Cary, NC
    Former Employee - Deli Clerk in Cary, NC

    Pros

    having a job. I was able to get a ok amount of hours and co workers were always giving away hours.

    Cons

    manager who was useless. it was a boys club so his favorite 2 guys got the best hours. one was a pig who you had to constantly clean up behind since the manager wouldn't make him. slicers were constantly dirty when I came in at lunch time and no sanitizer was made or used since opening at 7am. had a coworker put his hands on me but he kept his job.

    Advice to ManagementAdvice

    treat everyone equally and fire not promote men who put their hands on a person.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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