Harris Teeter

  www.harristeeter.com
  www.harristeeter.com
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Harris Teeter Reviews in North Carolina

Updated September 19, 2014
Updated September 19, 2014
419 Reviews
3.2
419 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
19 Ratings

Review Highlights

Pros
  • bonus checks are great, very family friendly, good training (in 36 reviews)

  • Promotes positive attitudes among employees and emphasizes customer service (in 32 reviews)


Cons
  • poor communication within the store management to their employees (in 26 reviews)

  • Harris Teeter does not offer a lot of full-time I think after 6 months or more employees should be offered (in 23 reviews)

More Highlights

178 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great managers, excellent quality standards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk  in  Wilmington, NC
    Former Employee - Deli Clerk in Wilmington, NC

    I worked at Harris Teeter part-time for more than a year

    Pros

    Harris Teeter has many locations to choose from. The public opinion of this growing company is very positive because the stores are clean, the customer service is excellent, and the store managers regularly engage and interact with their patrons.

    Cons

    The hourly wage is not competitive at Harris Teeter. You could earn the same wage or more working with other retailers. I came to Harris Teeter with a college degree wanting to work part-time and they only offered slightly more than minimum wage.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great Job Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Clerk  in  Wake Forest, NC
    Former Employee - Customer Service Clerk in Wake Forest, NC

    I worked at Harris Teeter part-time for more than 3 years

    Pros

    Worked with a Great group of people that were fun to be around.
    Gained responsibilities pretty fast so there's opportunities to develop yourself.
    Bonus Checks!!!
    Annual raise

    Cons

    Can be alot of work at times.
    Can be understaffed at times to cut costs.
    May get called in if too understaffed, throwing a wrench in personal plans outside of work.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Clerk  in  Charlotte, NC
    Current Employee - Customer Service Clerk in Charlotte, NC

    I have been working at Harris Teeter full-time for more than 3 years

    Pros

    Bonus Checks, the ability to move up within the company is there, yearly price-of-living raises for part-timers and yearly evaluation raises for full-timers.

    Cons

    Communication between corporate and store level is not as good as it should be. The technology (( registers and equipment )) is extremely outdated. Wanting rules to be enforced, unless the customer is unhappy then to heck with the rules.

    Advice to ManagementAdvice

    Upgrade the Registers and software used. Communicate better to the stores. And stay consistent. Get rid of rules/guidelines that are constantly waived for reasons of 'customer satisfaction'. What is the point of them if they are always waived?

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    The employees never seem to have a bad day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Dairy Frozen Manager  in  Charlotte, NC
    Current Employee - Assistant Dairy Frozen Manager in Charlotte, NC

    I have been working at Harris Teeter full-time for less than a year

    Pros

    I like how much training is involved in learning the grocery/ perishable industry. They really make sure you have a good mentor, and are ready for the next level before promoting you.

    Cons

    Even if you have an advanced degree, you have to start at the bottom and work your way up. Also, working in the stores doesn't easily translate to working in the corporate office, even if you have a degree in business or IT.

    Advice to ManagementAdvice

    I think the store managers are doing a great job. It can be very stressful on the front-lines, so I only suggest that they try to stay happy at work. Negative attitudes trickle down faster than happy ones, and bad attitudes can have tremendous effects on sales.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    unapprecited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Wilmington, NC
    Current Employee - Anonymous Employee in Wilmington, NC

    I have been working at Harris Teeter part-time for more than 5 years

    Pros

    a job close to home

    Cons

    too many expectations for one person, they cut hours and employees hired are questionable at times

    Advice to ManagementAdvice

    care about your workers as much as we (you) care about our customers. care about the aforementioned more than you care about shareholders and store managers bonuses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    High expectations of employee with low return on rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Clerk  in  Raleigh, NC
    Current Employee - Customer Service Clerk in Raleigh, NC

    I have been working at Harris Teeter part-time for more than a year

    Pros

    Clean, upbeat, can-do environment created for customer's benefit.

    Cons

    Raises given to everyone on a schedule, regardless of performance.
    Bonuses do not make up for low wages. Company does not offer a competitive pay.
    No opportunity to advance with just hard work.
    Constant phone calls to home.
    Not given what you are promised. Have been waiting a year for training that was promised to me for better position.
    Also was physically assaulted (as seen in another review) and the employee is still there.
    Company is more interested in profit than customer and it puts the customer service employees in a difficult position.
    Not enough hours provided to get everything done.

    Advice to ManagementAdvice

    Follow through with promises. Give hours promised and opportunities as well. Company is definitely designed with mindless drones as the ideal employee and it is sad to see new hires enthusiasm wither away 100% of the time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    if you are a woman in the deli you are screwed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk  in  Cary, NC
    Former Employee - Deli Clerk in Cary, NC

    I worked at Harris Teeter part-time for less than a year

    Pros

    having a job. I was able to get a ok amount of hours and co workers were always giving away hours.

    Cons

    manager who was useless. it was a boys club so his favorite 2 guys got the best hours. one was a pig who you had to constantly clean up behind since the manager wouldn't make him. slicers were constantly dirty when I came in at lunch time and no sanitizer was made or used since opening at 7am. had a coworker put his hands on me but he kept his job.

    Advice to ManagementAdvice

    treat everyone equally and fire not promote men who put their hands on a person.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Some benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Foods Clek  in  Durham, NC
    Current Employee - Foods Clek in Durham, NC

    I have been working at Harris Teeter part-time for more than a year

    Pros

    Share 401 K. Flexible hours

    Cons

    Mostly part time, low wages, hard work.

    Advice to ManagementAdvice

    Better compensated employees care more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Working at Harris Teeter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Winston-Salem, NC
    Former Employee - Cashier in Winston-Salem, NC

    I worked at Harris Teeter part-time for more than a year

    Pros

    Generally Harris Teeter is very customer-service oriented.

    Cons

    Times with frequent rushes were often understaffed.

  11.  

    Customers treated better than associates.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Inventory Control Manager  in  Chapel Hill, NC
    Current Employee - Assistant Inventory Control Manager in Chapel Hill, NC

    I have been working at Harris Teeter full-time for more than 3 years

    Pros

    Benefits. Bonuses 2 times a year. Vacation hours.

    Cons

    Management treats assoiciates poor. Treat customers better than associates.

    Advice to ManagementAdvice

    Have classes on how to treat employees.

    Disapproves of CEO

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