Harris Teeter

  www.harristeeter.com
  www.harristeeter.com

Harris Teeter Reviews in Raleigh-Durham, NC

Updated October 18, 2014
Updated October 18, 2014
438 Reviews
3.2
438 Reviews
Rating Trends

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Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
24 Ratings

Review Highlights

Pros
  • bonus checks are great, very family friendly, good training (in 38 reviews)

  • I had a great time working with everyone except any of the customer service managers (in 34 reviews)


Cons
  • poor communication within the store management to their employees (in 29 reviews)

  • Customer service micro-manages the front-end employees down to their bathroom breaks (in 26 reviews)

More Highlights

52 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Job Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Clerk in Wake Forest, NC
    Former Employee - Customer Service Clerk in Wake Forest, NC

    I worked at Harris Teeter part-time (more than 3 years)

    Pros

    Worked with a Great group of people that were fun to be around.
    Gained responsibilities pretty fast so there's opportunities to develop yourself.
    Bonus Checks!!!
    Annual raise

    Cons

    Can be alot of work at times.
    Can be understaffed at times to cut costs.
    May get called in if too understaffed, throwing a wrench in personal plans outside of work.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    No future here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stocker in Morrisville, NC
    Former Employee - Stocker in Morrisville, NC

    I worked at Harris Teeter part-time (more than 3 years)

    Pros

    They will hire anyone as a part-time employee.

    Cons

    They pay is low and they want you to treat this like a full-time job.

    Advice to ManagementAdvice

    Pay more and give more opportunities for advancement.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Great Customer Service and Co-worker's, Horrible treatment of employee's!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Durham, NC
    Former Employee - Cashier in Durham, NC

    I worked at Harris Teeter full-time (more than an year)

    Pros

    Loved interacting with the customers.
    Great Company policies and training for Superior Customer Service.
    Loyal Customer base.

    Cons

    Horrible treatment of employee's.
    Really crappy On-Call system for employee's.

    Advice to ManagementAdvice

    Better training needed for upper management.
    Better pay for your harder worked employee's.
    Need a clearer path for advancement for promotions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good Starter Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier, Cust Serv Clerk in Chapel Hill, NC
    Former Employee - Cashier, Cust Serv Clerk in Chapel Hill, NC

    I worked at Harris Teeter part-time (more than 3 years)

    Pros

    Good job for someone entering the workforce. I appreciate that they hire those with disabilities. Flexible. I was able to take leave for school and still have the job when I needed it, but that may have changed. I was also able to transfer to a location closer to my school for part of the year.

    Cons

    Drama, unprofessionalism in management. Fraternization. May be able to move up, but likely only if someone likes you. Large variations among stores.

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    if you are a woman in the deli you are screwed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk in Cary, NC
    Former Employee - Deli Clerk in Cary, NC

    I worked at Harris Teeter part-time (less than an year)

    Pros

    having a job. I was able to get a ok amount of hours and co workers were always giving away hours.

    Cons

    manager who was useless. it was a boys club so his favorite 2 guys got the best hours. one was a pig who you had to constantly clean up behind since the manager wouldn't make him. slicers were constantly dirty when I came in at lunch time and no sanitizer was made or used since opening at 7am. had a coworker put his hands on me but he kept his job.

    Advice to ManagementAdvice

    treat everyone equally and fire not promote men who put their hands on a person.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Some benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Foods Clek in Durham, NC
    Current Employee - Foods Clek in Durham, NC

    I have been working at Harris Teeter part-time (more than an year)

    Pros

    Share 401 K. Flexible hours

    Cons

    Mostly part time, low wages, hard work.

    Advice to ManagementAdvice

    Better compensated employees care more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    High expectations of employee with low return on rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Clerk in Raleigh, NC
    Current Employee - Customer Service Clerk in Raleigh, NC

    I have been working at Harris Teeter part-time (more than an year)

    Pros

    Clean, upbeat, can-do environment created for customer's benefit.

    Cons

    Raises given to everyone on a schedule, regardless of performance.
    Bonuses do not make up for low wages. Company does not offer a competitive pay.
    No opportunity to advance with just hard work.
    Constant phone calls to home.
    Not given what you are promised. Have been waiting a year for training that was promised to me for better position.
    Also was physically assaulted (as seen in another review) and the employee is still there.
    Company is more interested in profit than customer and it puts the customer service employees in a difficult position.
    Not enough hours provided to get everything done.

    Advice to ManagementAdvice

    Follow through with promises. Give hours promised and opportunities as well. Company is definitely designed with mindless drones as the ideal employee and it is sad to see new hires enthusiasm wither away 100% of the time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    A great place to be .....if you're totally brain dead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fresh Foods Chef in Raleigh, NC
    Former Employee - Fresh Foods Chef in Raleigh, NC

    I worked at Harris Teeter full-time (more than an year)

    Pros

    Some associates are great to work for
    Wages get paid on time
    A wage increase of 25 cents per hour if you work really hard
    A paltry bonus paid every six months
    A great staff room with uncomfortable chairs , no A/C and a broken tv

    Cons

    Nepotism
    Favouritism and the good ol boy network
    Managers blow smoke up your butt
    The training videos are so pathetic written for people with the attention span of a dyslexic gnat
    You can really go places and be where you want to be ....if you're prepared to lower your standards and really kiss butt
    All the adverts for jobs insist you must have culinary skills and degrees ....yeah right....I feel I wasted my time and career in culinary
    This job enthused me to return to school , learn new skills and change my career
    If you love to be undervalued and appreciated then this is the place for you

    Advice to ManagementAdvice

    Appreciate the staff you have , harness their skills and push them to improve themselves and the company . Stop trying to crawl to the corporate ladder . If you do right by your staff your staff will do right for you. Pay people a decent wage .

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Customers treated better than associates.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Inventory Control Manager in Chapel Hill, NC
    Current Employee - Assistant Inventory Control Manager in Chapel Hill, NC

    I have been working at Harris Teeter full-time (more than 3 years)

    Pros

    Benefits. Bonuses 2 times a year. Vacation hours.

    Cons

    Management treats assoiciates poor. Treat customers better than associates.

    Advice to ManagementAdvice

    Have classes on how to treat employees.

    Disapproves of CEO
  11.  

    My work is always appreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back-Up Scanning Coordinator in Cary, NC
    Current Employee - Back-Up Scanning Coordinator in Cary, NC

    I have been working at Harris Teeter part-time (more than an year)

    Pros

    The managers are always great, the customers are awesome because they really value our goal at having the best customer service therefore they appreciate it and they show you. They pay above minimum wage, and there are 2 bonuses a year regardless of the economy. Even when it was dropping in 2008, the associates still got their checks because the people at corporate forfeited theirs. (The company cares!) Also, this was my first real job besides babysitting and I definitely have learned a lot.

    Cons

    Sometimes I feel like I'm doing more work than I'm getting paid for but isn't that the case almost everywhere?

    Advice to ManagementAdvice

    Stop making such a big deal whether or not my sweater has the HT logo on it. It looks exactly the same as the one you sell, and unless you want to pay for my uniform, I am not going to buy it because I do not believe the customer cares as long as I have my name tag in obvious view.

    Recommends
    Positive Outlook
    Approves of CEO

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