Harris Teeter

  www.harristeeter.com
  www.harristeeter.com

Harris Teeter Reviews

Updated October 24, 2014
Updated October 24, 2014
438 Reviews
3.2
438 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
24 Ratings

Review Highlights

Pros
  • bonus checks are great, very family friendly, good training (in 38 reviews)

  • I had a great time working with everyone except any of the customer service managers (in 34 reviews)


Cons
  • poor communication within the store management to their employees (in 29 reviews)

  • Customer service micro-manages the front-end employees down to their bathroom breaks (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Decent entry-level job, but little incentive to excel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Clerk in Kernersville, NC
    Current Employee - Customer Service Clerk in Kernersville, NC

    I have been working at Harris Teeter part-time (more than an year)

    Pros

    Good initial training leaves all associates prepared to succeed upon being initially hired. Management has also always been flexible with me when working around another job and personal time.

    Cons

    Two promotions in my first six months of employment that added significant responsibilities and led to a less convenient schedule structure were regarded as lateral moves which did not merit pay increases. Any position lower than manager of a department is paid according to experience rather than merit, which can be frustrating to a new employee who desires to excel.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    The company was great, but the store manager was not.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Produce Clerk in Ashburn, VA
    Former Employee - Produce Clerk in Ashburn, VA

    I worked at Harris Teeter part-time (less than an year)

    Pros

    The company, as a whole, tries to take care of it's employees.

    Cons

    If you are unfortunate enough to get a store manager that is less than stellar, you are out of luck.

    Advice to ManagementAdvice

    Don't give so much power to store managers.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Fun job to work while going to school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fresh Foods Clerk in Nashville, TN
    Former Employee - Fresh Foods Clerk in Nashville, TN

    I worked at Harris Teeter part-time (more than an year)

    Pros

    I enjoyed working at Harris Teeter for the time that I did. It was a fast paced job that had room for growth and rewarded hard working employees

    Cons

    They work days were sometimes pretty long and they scheduled a lot of weekends which could get annoying sometimes. Some employees don't care and it makes working with them a challenge

    Advice to ManagementAdvice

    Hire people who are decent employees. Most of my co workers were great but some of them were terrible people that made everyone else's job harder.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Rule by fear and intimidation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Harris Teeter full-time (more than 3 years)

    Pros

    The pay and benefits are good.

    Cons

    Too many chiefs and not enough Indians. Constant fear of corporate visits and audits keeps everyone on edge. Store management passes these on to everyone else. Threats of write-ups on a daily basis. So much so that good people lose their initiative. Do as I say and don't think on your own mentality. Corporate and upper management treat the stores as their personal pantries. They force you to carry products that only they buy and then come down on you when your waste is high. Have also seen several people lied to and made promises that never came true by corporate. Not many happy people in the stores. Changes need to be made.

    Advice to ManagementAdvice

    Spend less time nit picking your stores. Have some faith and trust in your associates. Take notice how many of your people are unhappy. The pay is all that people stay for.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Front End Cashier, Bagger, U-SCAN Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Cashier in Huntersville, NC
    Former Employee - Front End Cashier in Huntersville, NC

    I worked at Harris Teeter part-time (more than 5 years)

    Pros

    Flexible scheduling, fun people to work with. Good part-time job for high schoolers. Offered a program where students who went off to college could come back on breaks and holidays.

    Cons

    Could be overly boring during slow nights. Management made you stand at the end of your register and basically do nothing when there were no chores, and talking to co-workers was frowned upon during these down times.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good program, but didn't feel appreciated.

    Former Employee - Cake Decorator in Huntersville, NC
    Former Employee - Cake Decorator in Huntersville, NC

    I worked at Harris Teeter part-time (less than an year)

    Pros

    customers expect high quality, training program is adequate, managers take their job seriously

    Cons

    lack of professionalism, perks, creativity

  8.  

    Excellent Equal Opportunity employer with great advancement opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bagger in McLean, VA
    Former Employee - Bagger in McLean, VA

    I worked at Harris Teeter part-time

    Pros

    This company is wiling to hire anybody willing and eager to work. The assemsents can be a bit difficult at first but this is a solid employer willing to train anyone.

    Cons

    The assessments are slightly difficult for some who does not speak fluent english

    Advice to ManagementAdvice

    This a great first job for anyone seeking to start over in a new country or for the first job.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great managers, excellent quality standards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk in Wilmington, NC
    Former Employee - Deli Clerk in Wilmington, NC

    I worked at Harris Teeter part-time (more than an year)

    Pros

    Harris Teeter has many locations to choose from. The public opinion of this growing company is very positive because the stores are clean, the customer service is excellent, and the store managers regularly engage and interact with their patrons.

    Cons

    The hourly wage is not competitive at Harris Teeter. You could earn the same wage or more working with other retailers. I came to Harris Teeter with a college degree wanting to work part-time and they only offered slightly more than minimum wage.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Very stable and decent work environment.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Gainesville, VA
    Current Employee - Assistant Manager in Gainesville, VA

    I have been working at Harris Teeter full-time (more than an year)

    Pros

    Stable growth, biannual profit sharing, medical insurance, decent hours.
    Good managers really make a difference in the entire store
    Opportunities in the whole store for work and growth.

    Cons

    Stores are either really slow with not enough employees or too busy with not enough employees.
    Most of the management is not prepared or keen on leading a store with diverse associates and needs.
    The whole company thrives on "on the job training" , managers are VERY unconcerned with employees being prepared for their job and more concerned with yelling at them for not getting their work done.

    Advice to ManagementAdvice

    Retrain managers in managing and people relations.
    Take an earnest interest in training your employees rather than freaking out that the district manager MIGHT come by.
    Not being able to work with employees for BASIC or FAMILY needs for time off is a big problem.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    continuing to be surrounded by food at starvation wages...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Cashier in Franklin, TN
    Current Employee - Front End Cashier in Franklin, TN

    I have been working at Harris Teeter part-time (more than 3 years)

    Pros

    Due to the fact that an hourly employee cannot work > 28 hours/week, I have more than enough time off. This job is the ONLY job I have and for that I am grateful- at least it's a job on paper.

    Cons

    Management are puppets. They do what they are told, when they are told, and how they are told to do by corporate. The staffing is woefully inadequate on most days... no baggers except on weekends, cashiers are expected to bag for one another, and when a customer walks up to check out, the cashier who's bagging for the other cashier has leave that customer to check out the customer who just walked up. It is not unusual to have to page overhead for help from other depts. to help at the front end thus leaving their customers... Cashiers are expected to retrieve carts from the parking lot, do floor sweeps, and cleaning chores. If they would hire the "youngins" 16,17 yr olds as baggers, they could be doing these chores when they aren't bagging and doing take-outs

    Advice to ManagementAdvice

    Allow your store managers and dept managers to staff enough personnel to manage the world class customer service that you expect them to give. If you want people to work tor your company they need to be paid livable wages. If you won't allow any employee who's not management to work > 28 hrs/week, you should be paying them a minimum of $15.00/hr... then they might not have to live in Section 8 Housing and rely on food stamps to buy food.

    Doesn't Recommend
    Neutral Outlook

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