Harris Teeter

  www.harristeeter.com
  www.harristeeter.com

Harris Teeter Reviews in Washington, DC

Updated October 9, 2014
Updated October 9, 2014
450 Reviews
3.2
450 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
28 Ratings

Review Highlights

Pros
  • bonus checks are great, very family friendly, good training (in 38 reviews)

  • I had a great time working with everyone except any of the customer service managers (in 35 reviews)


Cons
  • poor communication within the store management to their employees (in 29 reviews)

  • Customer service micro-manages the front-end employees down to their bathroom breaks (in 26 reviews)

More Highlights

9 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Love working at Harris Teeter! However the pay is not suitable for the Job Demands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Harris Teeter Cashier in Washington, DC
    Current Employee - Harris Teeter Cashier in Washington, DC

    I have been working at Harris Teeter part-time (more than 3 years)

    Pros

    Customers are always nice and friendly if you are nice to them.

    Cons

    Raises are not as often or as much as you expect from the profitable company.
    Employee gossip more thatn highschool studentS.
    Customer Service Managers cut your hours whenever they feel like. This is not a reliable job when you have bills and this is your only soruce of income

    Advice to ManagementAdvice

    Communication is KEY!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    harris teeter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Washington, DC
    Current Employee - Cashier in Washington, DC

    I have been working at Harris Teeter part-time (more than 5 years)

    Pros

    Bonus checks twice a year

    Cons

    Little bit of hours given for cahiers

    Advice to ManagementAdvice

    please treat associates better!

    Doesn't Recommend
    Negative Outlook
  3.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Washington, DC
    Current Employee - Assistant Manager in Washington, DC

    I have been working at Harris Teeter full-time (more than an year)

    Pros

    Training - in depth - anything you could want/need from on-hands training to financials. Really invest the time in you (but you have to drive YOUR training)

    No problem with expectations that 'you come early and stay late'

    Cons

    Systems are antiquated! Hopefully with Kroger partnership there will be an update in the IT.

    It takes TOO LONG to move under-performing associates

    Would like to utilize all the training and experience gained in day to day operations -

    Advice to ManagementAdvice

    Too many hands in the pot! Why do all levels of management get involved (from department supervisors all the way to RVPs) in the most basic of processes?

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Year 1 at Harris Teeter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overnight Stock Clerk in Washington, DC
    Current Employee - Overnight Stock Clerk in Washington, DC

    I have been working at Harris Teeter full-time (more than an year)

    Pros

    - Bi-Annual profit bonus checks

    - Healthcare benefits for full and part time associates

    - Great pay for part time associates

    Cons

    - No schedule flexibility

    - High demands, little respect

    - Working overnight

    Advice to ManagementAdvice

    Something has to be done with the lack of respect associates can receive from upper management. I came into Harris Teeter expecting a family vibe. But it has been far from that most night.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Low paying job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Frozen Dairy Clerk in Washington, DC
    Former Employee - Frozen Dairy Clerk in Washington, DC

    I worked at Harris Teeter full-time (more than an year)

    Pros

    Great stores and atmosphere but service varies

    Cons

    Poor management which has no regard to the pay of the employees

    Advice to ManagementAdvice

    Better management training

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Fear driven company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Produce Manager in Washington, DC
    Current Employee - Produce Manager in Washington, DC

    I have been working at Harris Teeter full-time (more than 5 years)

    Pros

    The dept head bonus is nice but they cut labor for 2 weeks leading up to it, so its really not a bonus at all.

    Cons

    Teeter is a nice store but a horrible company. They are only concerned with not getting sued and they drive their employees with fear. I would never work for them again.

    Advice to ManagementAdvice

    too many audits and loose the slip resistant shoes. I have never been in a store before where half the staff limps!!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Washington, DC
    Former Employee - Customer Service Representative in Washington, DC

    I worked at Harris Teeter part-time (more than an year)

    Pros

    -Got Plenty of hours during my time there

    Cons

    -Pay was low
    -Overworked and no raise after promotion
    -Managers were lazy
    -Teenagers only worked there and were also lazy
    -Store policies of cash over/under was ridiculous because people always used other people's tills
    -Promised full time position but never happened, Worked maximum hours with little pay and no benefits

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Not the place for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cheese Consultant in Washington, DC
    Former Employee - Cheese Consultant in Washington, DC

    I worked at Harris Teeter

    Pros

    Good Benefits
    Lots of opportunity to move forward

    Cons

    Location, Scheduling, concentration on all locations having equal leadership

    Advice to ManagementAdvice

    The most senior management was good but the competition between people looking to move forward caused drama between employees, and other employees who knew they were moving forward gave up on their current position before they left causing low morale

    Approves of CEO
  10. 5 people found this helpful  

    Stay away from Harris Teeter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Management in Washington, DC
    Current Employee - Management in Washington, DC

    I have been working at Harris Teeter

    Pros

    HT does have a great program that gives incentives back to the associate, like $5.00 off their purchase or free or reduced cost on certain merchandise each month.

    Cons

    Lack of praise dominates Harris Teeter. Rarely, and I truely mean once in a blue moon is an associate or management complimented on a job well done. If and when a compliment is given, it is often a back handed slap meaning that you got the job done, but the next time you can do better. Bonuses do not come close to what was promised when interviewing with the company. Associates are under constant verbal treat of termination or demotion if goals are not met or exceeded. Support from Senior Staff is lacking direction with fragmented departments often sending conflicting or confusing information to store level. Multiple programs are constantly being introduced at store level (designed to improve conditions or productivity), however, this only leads to management and staff working to keep up on the demands of the programs rather then the needs of their customers. Management is told to stay on the floor but are hard pressed to do so due to the volume of information demanded by the mutiple programs. Senior management either refuses to believe the amount of time it takes to walk through every detail of these "time saving" programs. Ask any associate what it means by "The Plane is Arriving" or "A store walk is taking place with Senior Management " . They all know that panic takes place. Regular business of taking care of our customers stops. Everyone from Store Management down begins putting on a concealed face in their departments, hiding flaws and encroching on Over-Time due to the extra hours needed to put on a quick face lift. Money well spent? Hardly. And the stress placed on everyone is terrible.

    Advice to ManagementAdvice

    Praise your group. Step away from treats. Let your team run their locations with balance so that people want to come to work insead of dreading the idea of spending time their everyday. Harris Teeter is not well liked amoung its associates in the Northern Division. If asked, many, fearing their jobs will not tell the truth, but amoung themselves, the truth of incredable dissatisfaction is prominent. This is from Store Managers down to Front Service Personel.

    Doesn't Recommend
    Disapproves of CEO

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