Harte Hanks

www.hartehanks.com

Harte Hanks Reviews

Updated January 29, 2015
Updated January 29, 2015
240 Reviews
2.7
240 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harte Hanks President and Chief Executive Officer Robert A. Philpott
Robert A. Philpott
54 Ratings

Review Highlights

Pros
  • Great hard-working people, my boss was awesome in terms of work-life balance (in 13 reviews)

  • Great People to work with decent pay (in 9 reviews)


Cons
  • Upper management doesn't really know what the different departments do (in 12 reviews)

  • Senior management has created a (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Work was great, management not so much...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Manager in Yardley, PA
    Former Employee - Market Manager in Yardley, PA

    I worked at Harte Hanks

    Pros

    The work was easy. Everyone basically left you alone to complete assignments. I rarely went into the office.

    Cons

    I felt isolated and it always seemed like management didn't know what they were doing or what was happening.

    Advice to ManagementAdvice

    Communicate with your employees more. I went through 3 managers in a year and I had maybe 4 conversations total.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Was a great place to work but last 3 years went down hill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Deerfield Beach, FL
    Former Employee - Anonymous Employee in Deerfield Beach, FL

    I worked at Harte Hanks full-time (more than 8 years)

    Pros

    Good benefits and learned a lot in 10 years with company. Met some awesome people and worked very hard for the promotion I earned.

    Cons

    Worked too hard with little verbal appreciation. Example: I would put in 10 - 12 hour days plus weekends & working from home. Small memory of those sacrifices. Management micro managed, would talk to you when a mistake was made but rarely anything when 99% of everything was done accurately & timely, lessoning work load for manager. Plus practiced favoritism.

    Advice to ManagementAdvice

    Somewhere along the way it was no longer satisfying working for Harte Hanks. Too much turmoil, not enough discussion. Remember that you gain loyalty by showing it to your hard working employees.

    Recommends
    Disapproves of CEO
  3.  

    There are currently a lot of changes but hoping they are going to be good positive changes down the road

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Billerica, MA
    Current Employee - Anonymous Employee in Billerica, MA

    I have been working at Harte Hanks full-time

    Pros

    The company did need some changes, despite the way they have had to go about them, we hope they are going to be good changes in the future and make this a 5 star company to work at again

    Cons

    Management right now is doing everything they need to to make these changes which aren't all good.....

    Advice to ManagementAdvice

    Get on with the changes already so that we can start implementing and working in the new culture to get this show on the road

    Doesn't Recommend
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  5. 1 person found this helpful  

    Good Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inbound Call Agent in Texarkana, TX
    Former Employee - Inbound Call Agent in Texarkana, TX

    I worked at Harte Hanks part-time (less than a year)

    Pros

    Good work environment, and great training. The staff will help you, and it is fairly easy to get on if you are a honest person.

    Cons

    A lot of gossip, angry customer base, boring atmosphere. The turnover is bad, and they also have strict policies you got to follow.

    Advice to ManagementAdvice

    Always comment and show appreciation.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    former employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harte Hanks

    Pros

    good medical, dental, vision, and general benefits

    Cons

    they are outsourcing lots of departments and they are reducing lots of personnel worldwide

    Recommends
    Negative Outlook
  7.  

    Stable company with more than 90 year in the market with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant in Deerfield Beach, FL
    Former Employee - Executive Assistant in Deerfield Beach, FL

    I worked at Harte Hanks full-time (less than a year)

    Pros

    As employee in certain executive level, you have the option to work from home and the company provide you with all the necessary equipment

    Cons

    It's reducing the personnel worldwide and it's outsourcing certain types of jobs and departments like Human Resources

    Advice to ManagementAdvice

    Consider discussing to create an employees' fund or cooperative to support all the employees worldwide

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Mason Zimbler no more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Austin, TX
    Current Employee - Manager in Austin, TX

    I have been working at Harte Hanks full-time (more than a year)

    Pros

    Mason Zimbler was a great fun and exciting place to work. Lots of things going on. Leadership tried to get employees involved in the direction of the company.

    Cons

    Harte Hanks corporate took over

    Advice to ManagementAdvice

    Listen to the agency not corporate

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Client Engagment Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Yardley, PA
    Former Employee - Anonymous Employee in Yardley, PA

    I worked at Harte Hanks full-time (more than 3 years)

    Pros

    Company was better when it was DiMark. It was a more creative agency. Good benefits, people and fun work environment.

    Cons

    Now a marketing company providig measurable results but has lost the creative edge.

    Advice to ManagementAdvice

    Be more personable and get off your high horse.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10.  

    Harte Hanks Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harte Hanks

    Pros

    Flexible work environment, fellow staff are nice and the office is quiet.

    Cons

    Not really any "career path" to speak of.

    Recommends
    Neutral Outlook
  11.  

    Just say no.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fedex Techsupport in Austin, TX
    Former Employee - Fedex Techsupport in Austin, TX

    I worked at Harte Hanks full-time (more than a year)

    Pros

    It's a paycheck. If you're desperate like I was at the time then take it because it's money but if you're not hurting to pay the bills keep on looking.

    Cons

    Management was horrible. The "working conditions" were awful. Got kids and a family? They don't care, they will force you to work on holidays even though they claim that they aren't mandatory work days.

    Advice to ManagementAdvice

    Consider your employees for a change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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