Harte Hanks Reviews

Updated August 8, 2015
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2.3
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Harte Hanks President and Chief Executive Officer Robert A. Philpott
Robert A. Philpott
10 Ratings

Pros
  • Good work life balance and nice people (in 13 reviews)

  • Great People to work with decent pay (in 9 reviews)

Cons
  • Upper management doesn't really know what the different departments do (in 12 reviews)

  • Senior management has created a (in 8 reviews)

More Pros and Cons

25 Employee Reviews

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  1. Marketing Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Intern in Yardley, PA
    Current Employee - Marketing Intern in Yardley, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harte Hanks part-time (Less than a year)

    Pros

    A lot of room for learning as an intern and the workers are great! Willing to help you grow and teach you the skills to be successful at Harte Hanks.

    Cons

    People tend to come and go, you could be training with someone and all of the sudden, they got fired or got another job. Very fast paced.

    Advice to Management

    I don't have any advice to management, they were terrific and were very supportive to us interns throughout our whole semester.


  2. Helpful (4)

    Good time to join a bad company?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Yardley, PA
    Current Employee - Anonymous Employee in Yardley, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Harte Hanks full-time (More than 5 years)

    Pros

    Now might be a good time to join Harte Hanks. Upper management has taken a spanking from the board and all of a sudden talent matters again. Be prepared for at least two more senior management departures soon, which will be a good thing. HR and Operations are a mess, but their leaders won't last

    Cons

    The physical work environment is difficult. There is no way to concentrate when elbow to elbow with others. Replace computer monitors with sewing machines and you would have a proper sweatshop. Except, or course, for That One Guy who built himself an office.

    Advice to Management

    Leave.


  3. Helpful (5)

    I learned a lot, but not much work life balance - The agency inside Harte-Hanks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Yardley, PA
    Former Employee - Anonymous Employee in Yardley, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Harte Hanks full-time (More than a year)

    Pros

    I learned a lot, and worked with some really smart people. It made me knowledgeable in a lot of technical areas I didn't have exposure to before. I got to do work for some really large clients, including one of the most beloved brands around. We had a lot of lunch-and-learn type events.

    Cons

    It was very high stressed environment. It was tough to work with both east coast and west coast clients because I was always staying late to get approvals or assets from west coast clients, but I still had to be in early for east coast clients. My number one issue with the company was that I was always jumping from one client to the next, and never really building a relationship with any of them. It felt like HH would rather get a year or two out of an employee rather than treat employees well and try to keep them for long term.


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  5. Helpful (7)

    Work was great, management not so much...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Manager in Yardley, PA
    Former Employee - Market Manager in Yardley, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The work was easy. Everyone basically left you alone to complete assignments. I rarely went into the office.

    Cons

    I felt isolated and it always seemed like management didn't know what they were doing or what was happening.

    Advice to Management

    Communicate with your employees more. I went through 3 managers in a year and I had maybe 4 conversations total.


  6. Helpful (1)

    Client Engagment Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Yardley, PA
    Former Employee - Anonymous Employee in Yardley, PA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Harte Hanks full-time (More than 3 years)

    Pros

    Company was better when it was DiMark. It was a more creative agency. Good benefits, people and fun work environment.

    Cons

    Now a marketing company providig measurable results but has lost the creative edge.

    Advice to Management

    Be more personable and get off your high horse.


  7. Helpful (4)

    Struggling company - morale is low

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Yardley, PA
    Former Employee - Anonymous Employee in Yardley, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Harte Hanks full-time (More than 5 years)

    Pros

    Most people are generally friendly - nice office environment.

    Cons

    New senior management has changed the climate of the company - not the same Harte Hanks that I was originally hired in to. No opportunity for career growth.


  8. Helpful (3)

    Not a good place to work... Very High Attrition... Micro managing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Yardley, PA
    Former Employee - Software Developer in Yardley, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company had some very talented individuals, it is unfortunate that they did not recognize them for their skills.

    Cons

    High Attrition Rate. No action taken to retain talent. Micro managing. People not capable of are Head of Tech!! who really know nothing about technology, always worried about role and day to day activities (at what time you come in.. when you leave etc.!!). very premature HR dept. Salaries below industry average. Forget applying if you need help with immigration (H1/ GC), you will be fooled (no support/documentation provided no matter what). Very unorganized leadership. Poor internal communication (one-way). No pay hikes once joined, No appreciation of talent or good work but if something goes wrong ready to point fingers. would never recommend to a friend/anyone.

    Advice to Management

    Invest in talent, know your employees, know if the mangers are capable! Be transparent in reality not just words.


  9. Helpful (4)

    One of the worst places I ever worked. I couldn't get out of there fast enough. Not a single redeeming factor.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy Supervisor in Yardley, PA
    Current Employee - Copy Supervisor in Yardley, PA
    Doesn't Recommend
    No opinion of CEO

    I have been working at Harte Hanks full-time (Less than a year)

    Pros

    I had a paycheck. That is all. 20 word minimum? okay, I had a paycheck. I had a paycheck. I had a paycheck. That's what I told myself every day.

    Cons

    Everything about this job. The people, the expectations, the schedule, the lying, the backstabbing, the crying (yes, this place made people so crazy they cried).


  10. Helpful (1)

    Confused priorities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor in Yardley, PA
    Current Employee - Account Supervisor in Yardley, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Harte Hanks full-time (More than 3 years)

    Pros

    There are a lot of positions that work 8:30 to 5:00 so not long hours like many other agencies. Nice people who care about others.

    Cons

    A new managing director was brought in about a year ago and set about firing everyone that could in any way compete with him. Problem is that they are all the people that were running the business. This guy comes from a consulting background and doesn't know how to do basic client service stuff. He has gutted the biggest accounts, half launched a restructure and explained the he just "needs enough runway to fly away to corporate" telling us workers that we should all work really hard and keep bailing the sinking boat until he can get that off the ground. At least he is honest sometimes.

    Advice to Management

    It is not all about you. If you don't take care of the clients we have then there will be no agency. People need to get salary increases when they perform and training to help them get better. Consider cutting down on the lunches you bring in for your executive meetings and pay for some training.


  11. Watch your back

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Specialist in Yardley, PA
    Former Employee - Recruitment Specialist in Yardley, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harte Hanks full-time (More than 3 years)

    Pros

    Great co-workers - everyone's there to do a job, and they work together to get the work done.

    Cons

    Have to always watch what you say, because some employees will throw you under the bus to protect themselves.



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