Harvey Nichols

www.harveynichols.com
Profile Unclaimed

Harvey Nichols Reviews in United Kingdom

Updated January 22, 2015
Updated January 22, 2015
19 Reviews
2.7
19 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Dickson Poon
19 Ratings

19 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Not as glamorous as you may think

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Bristol, England (UK)
    Current Employee - Sales Associate in Bristol, England (UK)

    I have been working at Harvey Nichols full-time (more than a year)

    Pros

    Great discount and members of staff will really help you because management often disappear leaving you alone, good place to add to your CV if you want to work in luxury retail

    Cons

    Little to no training given most staff get trained by other staff members, management can be very rude and unhelpful, general unhappiness seems to be a theme within store and little to no progression with the company even if you have been there a over a year

    Advice to ManagementAdvice

    Communicate better

    Doesn't Recommend
    Negative Outlook
  2.  

    Merchandising intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Intern in London, England (UK)
    Current Employee - Merchandising Intern in London, England (UK)

    I have been working at Harvey Nichols full-time (less than a year)

    Pros

    Great learning experience as part of a placement year. Got to go on store walks, and given real responsibilities handling stock, making allocations and transfers and so on.

    Presented in weekly sales meetings (best and worst sellers), which improved presentation and analysis skills.

    Cons

    The role is very numerical and heavy on the excel, but was expected.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    ...not so luxurious Harvey Nichols!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    I worked at Harvey Nichols full-time (less than a year)

    Pros

    You will learn a lot and the atmosphere is usually friendly, it's easy to get to know people you work with and most of the staff employed are fun and interesting. After probation period (a lengthy six months) you will receive a heavily discounted travel card which is a good bonus, and the are quite a few staff sale opportunities to get some expensive items very cheap!

    Cons

    The store is constantly under staffed and so the pressure can be quite intense. Your job title is just a fraction of what management will expect you to be doing every day. You will find it hard to provide the great customer service you were hired for, because you will be expected to do back of house work and paperwork and full on cleaning and whatever else needs doing, all at the same time, whilst the store is open. Ultimately you can not win in this situation as either your managers or your customers are constantly disappointed, which becomes very disheartening.

    Advice to ManagementAdvice

    Staff morale is usually very, very low. My advice would be to recognize staff achievements and reward these, or at least acknowledge them. My manager was very, very critical and as a result I lost the passion to work hard and bring my skills and ideas to the store, within just a few months.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    was horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiter in Leeds, England (UK)
    Former Employee - Waiter in Leeds, England (UK)

    I worked at Harvey Nichols full-time (more than a year)

    Pros

    staff discount throughout the store and uniform allowance which gives u up to £500 with 70% off

    Cons

    the horrible managerial staff, the blatant favouritism, the fact they don't accept or understand if you have a medical condition then that can affect your work slightly

    Advice to ManagementAdvice

    sort yourselves out!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Dynamic and Energetic company to work for. Also very exciting times with the appointment of new CEO.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Harvey Nichols full-time (more than a year)

    Pros

    1) Good Staff discount and currently improving 2)Heavily subsidized travel card 3)Newly introduced summer hours 4) Location if you live in close proximity to West London 5) learning and development 6) great brand 7) friendly staff and management 8) Bonus scheme 9) Also owns elite restaurants on which staff also gets discount.

    Cons

    No clear career progression path and staff turnover is very low among senior management which means limited career growth. Salary not the best.

    Advice to ManagementAdvice

    Review salary and encourage department heads to groom existing staff for potential new roles that may arise as a result of planned growth.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Disorganised, lacking direction for nearly decade

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing
    Current Employee - Marketing

    I have been working at Harvey Nichols full-time (less than a year)

    Pros

    Subsidised travelcard, Summer hours in July & August (finishing at 1pm Friday if you work an extra hour a week Mon-Thurs). New CEO has injected optimism that was non-existent before

    Cons

    Personal growth - very little onus on personal development, apparent ceilings with no obvious progression, inflexible starting time, some managers/directors are lazy & make work harder for less senior people.

    Advice to ManagementAdvice

    Get rid of staff who are obviously detrimental to the progress of the business, make work more social, encourage a more sociable environment

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Nice to be part of, but work was dull.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Leeds, England (UK)
    Former Employee - Sales Assistant in Leeds, England (UK)

    I worked at Harvey Nichols part-time (less than a year)

    Pros

    Staff discount is pretty pointless as things still aren't affordable. No other pros worth mentioning other than occasional celeb spotting.

    Cons

    Boring work - not given much to do as had to always look availabale to help customers. Pretty sleazy environment to work in.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good benefits but pales in comparison to the competition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor in London, England (UK)
    Former Employee - Sales Advisor in London, England (UK)

    I worked at Harvey Nichols full-time (more than a year)

    Pros

    Great benefits and intensives.
    The staff are supportive of each other, fun and genuine characters.

    Cons

    Awful for career progression.
    Little to no training is provided or available to staff.
    Management seem to genuinely care very little about the store or staff.
    The company is no where close to the standard of it's competitors and does very little to change it's situation.

    Advice to ManagementAdvice

    To invest in it's staff and their development and progression.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Hospitality Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Leeds, England (UK)
    Former Employee - Waitress in Leeds, England (UK)

    I worked at Harvey Nichols full-time (less than a year)

    Pros

    Other staff were great and really easy to get on with. They were a very close knit team and often planned to do stuff outside work with one another. The company encourage moving up and about into different departments within the company with positions available only for staff already working within Harvey Nichols. Also great discount!

    Cons

    Sometimes I felt pushed into doing extra hours but apart from that not much else.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    A great yet tiring 5 months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Birmingham, England (UK)
    Former Employee - Sales Assistant in Birmingham, England (UK)

    I worked at Harvey Nichols full-time (less than a year)

    Pros

    Great company to work for, an hour (unpaid) lunch break is great to have and relatively rare in the industry, great staff discount too.

    Cons

    Days are long, and during the particular period in which I worked at the store, due to understaffing issues I was regularly doing the workload of two people for no extra remuneration.

    Advice to ManagementAdvice

    Perhaps try and be a bit more flexible with staff working hours.

    Recommends
    Positive Outlook
    Disapproves of CEO

Work at Harvey Nichols? Share Your Experiences

Harvey Nichols

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.