Hastings Entertainment Reviews

Updated July 29, 2015
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2.7
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Recommend to a friend
Approve of CEO
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Joel Weinshanker
16 Ratings

Pros
  • you get a pretty good employee discount (in 22 reviews)

  • They will teach you alot and the "Family" is fun to work with (in 10 reviews)

Cons
  • Upper-management acts like they have never opened a business book in their life (in 36 reviews)

  • Management was pretty lacking, customers have little to no idea what they are talking about (in 12 reviews)

More Pros and Cons

288 Employee Reviews

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  1. Great Place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cafe Manager
    Current Employee - Cafe Manager

    I have been working at Hastings Entertainment full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    fun environment, great employees and always something new.

    Cons

    Pay scale could be better for some positions and not enough hours given to complete tasks sometimes.


  2. Helpful (2)

    Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Amarillo, TX
    Former Employee - Sales in Amarillo, TX

    I worked at Hastings Entertainment

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great people and great products Great employee benefits Fun place to work

    Cons

    Some departments don't pay very well


  3. Hastings as a company is ok.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Book Department Manager
    Current Employee - Book Department Manager

    I have been working at Hastings Entertainment full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You get a great discount, hours are extremely flexible, someone is always willing to cover your shift, great insurance and paid vacation and sick to full time employees.

    Cons

    They give you 40 hours of work and expect it done in 20 hours. They love to throw around words like documentation.

    Advice to Management

    Schedule more hours if you want a store to actually succeed


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  5. Customer Service Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hastings Entertainment part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours, great colleagues, in-store discount.

    Cons

    Upper management usually awful with communication, usually overwork with the vague promise of hiring more help but it never happens.

    Advice to Management

    Better communication through all departments, hire the help needed to hit the desired work quotas.


  6. It was awesome, but not as awesome as I would have liked

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hastings Entertainment full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The management was pretty great, but a lot of times emotions got the better of them and they could have made better decisions. Still, pretty great when they were determined on getting things done.

    Cons

    Co-workers were not the best, and I felt very depressed working with them. The management could've selected employees better.

    Advice to Management

    Don't let the stress and bitterness of days past get to you. It just ends up eating at you inside.


  7. Churn and burn

    Former Employee - Customer Service Manager
    Former Employee - Customer Service Manager

    I worked at Hastings Entertainment full-time (More than a year)

    Negative Outlook
    Negative Outlook

    Pros

    It's a fun product to sell. Customer interactions are typically rewarding. Manageable challenges form the bulk of work.

    Cons

    Low pay - constantly lose top performers in store b/c of inability to give them competitive pay. Dying business model makes it difficult to keep employees engaged. Tension between stores and headquarters - it feels like HQ doesn't listen to the experience from stores and are unwilling to make investments in personnel or systems. Terribly antiquated POS.

    Advice to Management

    Customer Service Managers were repeatedly told they are the backbone/front-line/etc. of the company - but the pay is not competitive with retail management. You're going to continue to have same-store revenue issues until you get and retain talent in the stores.


  8. Had a blast!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Poplar Bluff, MO
    Former Employee - Customer Service Associate in Poplar Bluff, MO

    I worked at Hastings Entertainment part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It was a fun, friendly environment and the store itself was a great place to be. Mostly nice coworkers.

    Cons

    Some coworkers would spend all day goofing around and hardly contributed, and management never really did anything about it.

    Advice to Management

    Pay attention to your staff!


  9. Hastings

    Current Employee - Anonymous Employee in Albuquerque, NM
    Current Employee - Anonymous Employee in Albuquerque, NM

    I have been working at Hastings Entertainment part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Hastings is a really laid back place to work, with great people to work with. It's a fun job for the most part.

    Cons

    Theres not much coverage, and the company is pretty cheap. We don't get paid holidays besides Christmas, and the hours aren't the best.

    Advice to Management

    Get more coverage for cafe! We need it! Especially since there is a drive thru to take care of. Thanks!


  10. Hastings Entertainment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tullahoma, TN
    Former Employee - Sales Associate in Tullahoma, TN

    I worked at Hastings Entertainment

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great place for making extra money. Nice coworkers and easy going management.

    Cons

    Nothing to list at this time


  11. Inflexible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Ardmore, OK
    Former Employee - Manager in Ardmore, OK

    I worked at Hastings Entertainment (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company as a whole is organized and has a great product mix

    Cons

    The company is not flexible when it comes to change. I left just as the ceo was in place so thus may have changed but prior to that the company refused to acknowledge any new ideas as valuable because "that's not how we do it "

    Advice to Management

    Encourage ideas from your employees - especially new employees that can bring a new perspective to the organization.



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