Hastings Entertainment

www.gohastings.com
Employer Engaged

Hastings Entertainment Reviews

Updated February 26, 2015
Updated February 26, 2015
254 Reviews
2.4
254 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joel Weinshanker
8 Ratings

Review Highlights

Pros
  • The employee discount is fair especially on books, employees are great to work with (in 22 reviews)

  • They will teach you alot and the "Family" is fun to work with (in 10 reviews)


Cons
  • Upper-management acts like they have never opened a business book in their life (in 36 reviews)

  • Upper Management expects the store to be perfect with little to no hours given to complete the projects (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Can be great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Clovis, NM
    Current Employee - Customer Service Associate in Clovis, NM

    I have been working at Hastings Entertainment part-time (more than a year)

    Pros

    The employees you work with are great, help the time go by quick and easily. Most people hired are nice and easy to work with.

    Cons

    Salary
    Upper management
    Hours
    Upper management expects projects to be completed without giving adequate hours to do it and then get mad when the project hasn't been completed.

    Advice to ManagementAdvice

    Most of the managers are great and easy to get along with, some that come in think they are beyond exceptional. Need to fix that, there's always something new to learn.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Horrific

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hastings Entertainment

    Pros

    Employee discount is about it

    Cons

    Worked at Distribution Center on overnite shift. Cant leave at quitting time..have to be dismissed. Horrible pay..jobs threatened daily. Poor management...they act like kids!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Bad pay, too much drama, terrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Canon City, CO
    Former Employee - Customer Service Associate in Canon City, CO

    I worked at Hastings Entertainment part-time (less than a year)

    Pros

    Working in a fast paced environment made the days go by faster. I really enjoyed helping customers find products they were looking for. In the small town where this Hastings was located, it was the only store of it's type, so people were ecstatic to find products locally that they would have had to travel for or buy online.

    Some of my co-workers were very nice people.

    Cons

    When employees or management started rumors, it would often circulate through the internal email system for all the stores. Many people got fired because of this and often the rumors were untrue. The amount of drama at this company was absolutely ridiculous. The management were terrible. They would blame the employees for problems that didn't exist. They would make you feel terrible for just about anything you did, and positive feedback was almost unheard of. Management would argue with customers, sometimes to the point of yelling.

    Advice to ManagementAdvice

    Listen to your employees ideas and work with them, not against them, to solve problems. This industry is slowly dissapearing because of digital download services and the convenience of buying products online, the last thing you need to do is run customers off by yelling at them. The same goes for your employees. The turnover rate here is astonishing; how can you expect to run your business efficiently with trained employees if you are constantly running them off.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Company is gonna go down hill even after merger. The pay is garbage worked in IT for Corp pay was only 10.15/hr.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support in Amarillo, TX
    Former Employee - IT Support in Amarillo, TX

    I worked at Hastings Entertainment

    Pros

    Great discounts, Co-workers, and coffee stores.

    Cons

    Pay is really low even for small town average. Micro management was bad, projects were given to one person and expected to be done the next day.

    Advice to ManagementAdvice

    Up wages and stop being cheap and you will get better employees! Two years wasted.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Love the employees, guests, & the concept. Hate the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSM
    Current Employee - CSM

    I have been working at Hastings Entertainment full-time (more than a year)

    Pros

    Laid back
    Fun working environment
    Fantastic discount

    Cons

    Unless you're full time you barely get hours.
    Pay sucks. No matter the position. Employees are severely taken for granted. Expectations so high that they are practically impossible. Cheap wages. Cheap supplies. Cheap company.

    Advice to ManagementAdvice

    Pay nothing, you get nothing. Action plans definitely needed in ALL hastings stores.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Apply only if in high school...

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hastings Entertainment

    Pros

    Flexible schedules, fun coworkers and environment, casual dress code..

    Cons

    High turn over, mostly high school student age employees, no room for growth, company will probably be driven out of business by technology in the near future

    Doesn't Recommend
    Negative Outlook
  8.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Hastings Entertainment

    Pros

    Great products, good executives, 45 hour work week, lots of potential for movement in the company, lots of autonomy and ability to make decisions in your store

    Cons

    Staffing structure needs to be reworked, DM's can be hit or miss (although most are good), compensation could be higher

    Advice to ManagementAdvice

    Look at how store staffing is structered, maintaining stores to company standards can be difficult with current pay rates/staff levels. One associate covering the entire floor is not realistically able to maintain merchandising, customer service, and lp standards that company values

    Recommends
    Positive Outlook
  9.  

    Different in the end

    Current Employee - Manager in Alamogordo, NM
    Current Employee - Manager in Alamogordo, NM

    I have been working at Hastings Entertainment (more than 3 years)

    Pros

    Associates. Fun working most of the time

    Cons

    New management taking over and being a hypocrite the whole time

    Advice to ManagementAdvice

    Nothing

    Doesn't Recommend
    Neutral Outlook
  10.  

    A Fun Job, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Video Department Manager in Amarillo, TX
    Former Employee - Video Department Manager in Amarillo, TX

    I worked at Hastings Entertainment

    Pros

    Hastings is a fun place to work, you get to see all of the books, music, video games, and movies that come out weekly. Customers can be fun as well. Most of my coworkers were fun as well.

    Cons

    Low pay, and the stores did not have enough autonomy to act on there own to appeal to their local communities.

    Advice to ManagementAdvice

    Host a BUNCH of local activities in your coffee shops, local book signings, musicians, gamers, etc. Be a true source of entertainment.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Stay away!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Jonesboro, AR
    Former Employee - Customer Service Associate in Jonesboro, AR

    I worked at Hastings Entertainment part-time (less than a year)

    Pros

    Discount on rentals, movies, and products.

    Cons

    Micromanagement!! If kerri, kristy, and misty still work there...don't even apply. They follow every step you make. Minimum wage, average insurance.

    Advice to ManagementAdvice

    Ease up! You want better talent? Then pay better and be a better company!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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