Hastings Entertainment Reviews

Updated August 19, 2014
Updated August 19, 2014
263 Reviews

2.4
263 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joel Weinshanker
0 Ratings

Review Highlights

Pros
  • Great co-workers, decent hours, fun enviroment (in 10 reviews)

  • The employee discount is fair especially on books, employees are great to work with (in 19 reviews)


Cons
  • Upper-management acts like they have never opened a business book in their life (in 33 reviews)

  • Upper Management expects the store to be perfect with little to no hours given to complete the projects (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great starting company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate  in  New Braunfels, TX
    Former Employee - Customer Service Associate in New Braunfels, TX

    I worked at Hastings Entertainment part-time for more than 3 years

    Pros

    While I worked there it was more like a second family. We all got a long and had fun. Great place to work as a first time job for experience in retail. My supervisor was a fun lady to work there but sadly doesn't work there anymore.

    Cons

    The drama and unrealistic demands of corporate. I've been in recently and OMG they have turned into a micro carry all store. It's too busy and cluttered now and I feel cramped anytime I walk in.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    No help at Hastings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Counter Team Lead  in  Murfreesboro, TN
    Former Employee - Front Counter Team Lead in Murfreesboro, TN

    I worked at Hastings Entertainment part-time for less than a year

    Pros

    The discounts are amazing, buying back media is pretty fun.

    Cons

    Other employees are lazy and don't work hard.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Hastings Entertainment full-time for more than 3 years

    Pros

    Great people and great customers

    Cons

    Work-life balance, minimum pay for hardworking associates, work load too heavy for little staff

    Advice to ManagementAdvice

    Listen, actually LISTEN, when your managers are talking. Whether it is a Store manager or a department manager. We are the ones that work in the store day to day. Ensure your expectations are realistic and give people the opportunity to advance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Dying company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Book Department Manager
    Former Employee - Book Department Manager

    I worked at Hastings Entertainment full-time for more than a year

    Pros

    I was the Book Manager. I LOVED my job. Loved the product and most of the customers.

    Cons

    Low pay.
    Minimal coverage on the floor.
    Task management is ridiculous.

    Advice to ManagementAdvice

    Appreciate your employees more. Be more realistic about your expectations.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great starter job, Not so much for previous work employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Wichita Falls, TX
    Current Employee - Anonymous Employee in Wichita Falls, TX

    I have been working at Hastings Entertainment full-time for less than a year

    Pros

    Awesome people to work with, discounts, and always up to date on current trends

    Cons

    Open every single day of the year except Christmas and no overtime pay or holiday pay or bonuses. Anything past store manager doesn't care about anyone in the store, if something goes wrong they just blame the guy under them, Super high turnover rate

    Advice to ManagementAdvice

    Maybe don't treat employees like slaves, they have a life, and need respect

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Easy work, but poor management climate and very archaic and unreliable technical system.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager Trainee
    Current Employee - Store Manager Trainee

    I have been working at Hastings Entertainment full-time for less than a year

    Pros

    Great discount on used products. Get to sell fun entertainment products. Get to work with fun people if you have the right co-workers. Good work flexibility with reasonable hours and shifts even for full-time mangers.

    Cons

    Low pay even for management; not any better than Walmart or any other major retail chain with a low salary for MIT and no overtime for 48+ hours a week of required work. Awful store training program full of out-dated policy information and unreliable an inaccurate tests. Management has no desire to properly train new management personal, instead they just fire people without warning. Unreliable computer system that freezes and crashes making inventory a pain. Depending where you work you may have to deal with a lo of theft issues.

    Advice to ManagementAdvice

    Actually follow the handbook and try to train new people rather than treat people like expendable garbage. It is unethical to fire MIT's based on performance reviews without having previously spoken with them and defining your expectations for them. They can't fix problems you have that you never brought to their attention.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Horrible Pay for Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - MIT Manager In Training  in  Benton, AR
    Former Employee - MIT Manager In Training in Benton, AR

    I worked at Hastings Entertainment full-time for less than a year

    Pros

    For me it was commute, very shirt drive from my home.

    Cons

    Long hours, open on major holidays, poor pay for management, old outdated systems. Upper management needs to follow through with actions and not just talk. Pay your people better and your get better quality employees.

    Advice to ManagementAdvice

    Upper management needs to follow through with actions and not just talk. Pay your people better and your get better quality employees and update the systems. DOS is extremely outdated, take the money that's lining your pockets and invest in people and systems.

    Disapproves of CEO
  9.  

    Meh!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate  in  Stephenville, TX
    Former Employee - Customer Service Associate in Stephenville, TX

    I worked at Hastings Entertainment part-time for less than a year

    Pros

    Great people to work with. Learned a lot about retail. Standing all day long was kind of a bummer, but they didn't mind what footwear you had so that made it bearable.

    Cons

    Managers are too worried about the numbers that they treat the workers like cogs in a machine. I went many months without a good grasp on what i was doing.

    Advice to ManagementAdvice

    Look into the stores more. Don't let the appearance of a tight ship fool you.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great People Working For Little Money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Boise, ID
    Current Employee - Store Manager in Boise, ID

    I have been working at Hastings Entertainment full-time for more than 3 years

    Pros

    The best co workers you will ever have! It is a bunch of really smart people with outside degrees that love their various mediums. If money doesn't matter there is no better job.

    Cons

    If you want to pay your water bill this month, you cannot afford to work here

    Advice to ManagementAdvice

    Continue in the direction you are going! It is a much needed change from the past! Open the purse strings with the new owner and invest in the future!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    cafe manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hardback Cafe Manager  in  College Station, TX
    Former Employee - Hardback Cafe Manager in College Station, TX

    I worked at Hastings Entertainment full-time for more than a year

    Pros

    it was a easy job, the hours were decent and I was always able to get time off

    Cons

    Getting approved vacation and training a person before you leave only to find out you trained your replacement and no longer had a job after vacation.

    Doesn't Recommend
    No opinion of CEO

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